Newsletters
Abstract
Hello and welcome to the IBM Monitoring Academy Newsletter for January, February and March 2026.
In this newsletters we are sharing a selection of our high value content, recent updates, and any information you might missed. It is hosted here with external links within the blog so have a read.
Content
IBM Monitoring Documentation | |
Link to ITM Support Chatbot Section Link to IBM New Support Offerings Section Link to IBM Tivoli Monitoring Updates Section Link to ITCAM For Transactions Updates Section Link to CP4MCM / ITCAM for xxx Updates Section Link to End of Support Section Link to Java Expired Certificates Section Link to IBM Data Exchange and Secure File Transfer connections Section Link to IBM System Requirement and Prerequisite Reports Section | Hello and Welcome to the ITM QTR1 Newsletter 2026Here are the updates we have for you for the months of January ,February and March 2026. ITM Monitoring Archive 2020 - 2025 https://www.ibm.com/support/pages/node/7186438 Netcool Newsletter https://www.ibm.com/support/pages/ibm-netcool-operations-support-newsletter-q4-2025
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ITM Support Chatbot section
Please take some time to experience our "Chat with Support".
This Chatbot has now been optimized for use with ITM Tivoli Monitoring.
Use it to get answers to your questions relating to the product.
The link to the technote gives more information on how the chatbot can be located and utilized to help you.
https://www.ibm.com/support/pages/node/6695945.
IBM New Support Offerings -
Please click below to find out more about our new exciting Advanced Support option which provides an enhanced
experience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/ibm-advanced-support-offering.
Extended Support: Add additional years to your support coverage when your distributed software reaches End-of-Support.
https://www.ibm.com/support/pages/node/7008589.
Sustained Support: Add additional years to your support coverage when your distributed software reaches End-of-Support for the last version
https://www.ibm.com/support/pages/node/7008619.
IBM Software Support & SRE assets moved under support entitlement.
Abstract: IBM Software Support & SRE document assets now require valid support entitlement to be accessed and used.
experience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/node/7159174.
IBM Tivoli Monitoring v6
Troubleshooting (IBM Tivoli Monitoring v6)
Downloads - New Releases - Technotes (IBM Tivoli Monitoring v6)
IBM Tivoli Monitoring V6 JRE Update (6.X.X-TIV-ITM_JRE_CANDLEHOME-20260327)
Abstract: This fix updates the IBM® SDK, Java™ Technology Edition for the JRE installed in the IBM Tivoli Monitoring installation directory (for example CANDLEHOME) to newer levels as specified below.
https://www.ibm.com/support/pages/node/7260411
Known Issue: A Hub TEMS may crash when an RTEMS or agent reconnects
Description: A TEMS, (most likely the Hub), may crash when the code is destroying a path, a construct that represents a connection between an ITM client and server and used to execute SQL requests.
The crash will occur within the KDS component and the callstack will either end in VPA11_TermPath ... or in VPA11_DestroyPath called from VPA11_TermPath
https://www.ibm.com/mysupport/s/defect/aCIgJ0000009UuvWAE/dt460627
IBM Tivoli Monitoring WebSphere Application Server and IHS Upgrade ( 6.X.X-TIV-ITM_TEPS_WAS-IHS_ALL_8.55.28.03)
Abstract: This patch provides an update for the IBM Tivoli Monitoring WebSphere components.
https://www.ibm.com/support/pages/node/7257295
IBM Tivoli Monitoring WebSphere Application Server and IHS Upgrade ( 6.X.X-TIV-ITM_TEPS_WAS-IHS_ALL_8.55.28.01)
Abstract: This patch provides an update for the IBM Tivoli Monitoring WebSphere components.
https://www.ibm.com/support/pages/node/7246898
Known Issue: ITM 6307 SP22 mediaupdate.bat reports an error: " Set-Content : Could not find a part of the path 'C:\Users<user_name>\WINDOWS\Setup.ini' "
Description: While using for example ITM 6307 Service Pack 22 package on Windows platform, the script 'mediaupdate.bat' reports an error:
"Set-Content : Could not find a part of the path 'C:\Users<user_name>\WINDOWS\Setup.ini' "
https://www.ibm.com/mysupport/s/defect/aCIgJ0000008Ls5WAE/dt457961
IBM Tivoli Monitoring WebSphere Application Server and IHS Upgrade ( 6.X.X-TIV-ITM_TEPS_IHS_ALL_9.06.26.00)
Abstract: This patch updates the ITM re-packaged IHS 8.55.XX.XX patch to IHS 9.05.26.00 to address documented security vulnerabilities.
https://www.ibm.com/support/pages/node/7262558
IBM Tivoli Monitoring KCCI Liberty Upgrade ( 6.X.X-TIV-ITM_KCCI_LIBERTY_26.0.0.2.1)
Abstract: This patch provides an update for the IBM Tivoli Monitoring KCCI Liberty component.
Download Description: This fix upgrades the KCCI WebSphere Liberty Server which is shipped as part of the IBM Tivoli Monitoring Help server, to 26.0.0.2.1 Note this fix is cumulative and includes previous fix packs.
https://www.ibm.com/support/pages/node/7263484
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments
Summary: IBM java SDK is used by Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments.
https://www.ibm.com/support/pages/node/7261622
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
Summary: IBM java SDK is used by VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
https://www.ibm.com/support/pages/node/7261620
Security Bulletin: Multiple vulnerabilities in IBM® SDK Java™ Technology Edition shipped with IBM Tivoli Monitoring.
Summary: Multiple vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped as part of multiple IBM Tivoli Monitoring (ITM) components. CVE-2026-21945, CVE-2026-21932, CVE-2026-21933, CVE-2026-21925 and CVE-2026-1188
https://www.ibm.com/support/pages/node/7261060
Security Bulletin: Multiple vulnerabilities within WebSphere Application and IBM HTTP Server, affect IBM Tivoli Monitoring.
Summary: Multiple vulnerabilities within WebSphere Application and IBM HTTP Server which is included as part of IBM Tivoli Monitoring (ITM) portal server have been addressed.
https://www.ibm.com/support/pages/node/7257410
ITCAM For Transactions v7.4
Download - New releases - Technotes (ITCAM4Tx)
Security Bulletins (ITCAM4Tx)
APM v8
Troubleshooting (APM)
Download - New releases - Technotes (APM)
Security Bulletins (APM)
Security Bulletin: There are multiple vulnerabilities in IBM DB2 bundled with IBM Application Performance Management products.
Summary: IBM Application Performance Management is vulnerable to denial of service, remote code execution, information disclosures and other vulnerabilities due to bundled product IBM ® Db2. This bulletin identifies the steps to address the vulnerabilities.
https://www.ibm.com/support/pages/node/7261026
Security Bulletin: Vulnerability in Apache Log4j may affect IBM APM Internet Service Monitoring Agent
Summary: There is a vulnerability in the Apache log4j library used by IBM APM Internet Service Monitoring Agent.
https://www.ibm.com/support/pages/node/7259490
Security Bulletin: There are multiple vulnerabilities in IBM DB2 bundled with IBM Application Performance Management products.
Summary: IBM Application Performance Management is vulnerable to denial of service, remote code execution, information disclosures and other vulnerabilities due to bundled product IBM ® Db2. This bulletin identifies the steps to address the vulnerabilities.
https://www.ibm.com/support/pages/node/7266195
CP4MCM and ITCAM for xxx Updates Section
Troubleshooting (CP4MCM and ITCAM for xxx)
Download - New releases - Technotes (CP4MCM and ITCAM for xx )
Readme: IBM Tivoli Composite Application Manager Agent for WebSphere Applications Version 7.2.0 Fix pack 07.20.01.00
Abstract: Readme file for IBM Tivoli Composite Application Manager Agent for WebSphere Applications Version 7.2.0 Fix pack 07.20.01.00
https://www.ibm.com/support/pages/node/7214592
ITCAM Data Collector for WebSphere V7.2 fixes
Abstract: IBM Tivoli Composite Application Manager Data Collector for WebSphere V7.2 fixes.
https://www.ibm.com/support/pages/node/499057
Non‑Windows TestConnection failures with SAP NetWeaver (NW) RFC SDK 7.50 PL18 libraries in the ITCAM SAP Agent
Problem: SAP recently released the SAP NetWeaver (NW) RFC SDK 7.50 PL18 libraries. However, when these new SAP NetWeaver (NW) RFC SDK 7.50 PL18 libraries are used with the ITCAM Agent for SAP Application, users may experience failures in the Non‑Windows TestConnection functionality. This functionality works correctly with SAP NetWeaver (NW) RFC SDK 7.50 PL17 libraries, but fails with SAP NetWeaver (NW) RFC SDK 7.50 PL18 libraries.
https://www.ibm.com/support/pages/node/7261143
Known Issue: The MQ agent does not work when Instana MQ tracing is enabled
Description: After enabling the MQ tracing exit provided by Instana, the MQ agent stops working.
In TEP, the QMGR status shows as Not Available, and errors are reported in the log files.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000009h5lWAA/dt461098
Security Bulletins (CP4MCM And ITCAM for xxx )
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed IBM WebSphere Application Server traditional which is affected by a denial of service due to jose4j.
Summary: The security issue described in CVE-2024-29371 has been identified in the WebSphere Application Server traditional included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/7262276
Security Bulletin: Vulnerabilities in IBM Java included with IBM Tivoli Composite Application Manager for Applications WebSphere MQ Monitoring Agent
Summary: Vulnerabilities in IBM SDK Java Technology Edition that is shipped as part of agent framework in ITCAM for Applications WebSphere MQ Monitoring Agent. CVEs: CVE-2026-21945, CVE-2026-21932
https://www.ibm.com/support/pages/node/7261621
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed IBM WebSphere Application Server traditional which could provide weaker than expected security.
Summary: The security issue described in CVE-2025-13333 has been identified in the WebSphere Application Server traditional included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/7261013
[End of support (EOS) products and versions Content].
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
https://www.ibm.com/support/pages/node/1205206
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
https://www.ibm.com/support/pages/node/1192720
How to install the IBM Tivoli Monitoring OS Agent Reports in an IBM Cognos Analytics 11.x environment
https://www.ibm.com/support/pages/node/6198432
https://www.ibm.com/support/pages/lifecycle/search?q=rational%20performance%20tester
https://www.ibm.com/support/pages/lifecycle/search/?q=rational%20functional%20tester
[New IBM Tivoli Monitoring Related Section: Java Expired Certificates]
Resigning Tivoli Enterprise Portal (TEP) client JAR file certificates.
Summary: Java certificates for the IBM Tivoli Monitoring portal client jar files have an expiry date. It's also possible to
encounter certificate issues (such as expiration or low encryption levels) at any time when you add other application
support packages to your environment. Adding support packages can be performed manually or automatically via the Self Describing Agent functionality.
When that happens, JAR files need to be resigned. You do not have to wait for the certificates to expire, you can have
your JAR files updated with the latest certificate at any time.
https://www.ibm.com/support/pages/resigning-tivoli-enterprise-portal-tep-client-jar-file-certificates
ITM Agent Deployment : https://www.youtube.com/watch?v=kkU36Ht874E
ITM Backing up IBM Tivoli Monitoring : https://www.youtube.com/watch?v=K8ol4vNWJxo
ITM Presentation_ Overview of how to retrieve enterprise wide : https://www.youtube.com/watch?v=D-eYPhRnDMM
SUF: How to configure situation update forwarding in an ITM : https://www.youtube.com/watch?v=ytkFNd8GQmQ
ITM: How to run itmpatch command on Windows: https://www.youtube.com/watch?v=J5TXyqkVOTw
IBM IT Infrastructure Support and Services Guide: https://www.youtube.com/watch?v=ybeRMBIggjk
ITM: How to use ITM Remove All Windows utility to remote ITM: https://www.youtube.com/watch?v=aRKdnesROZU
IBM Tivoli Monitoring Online Training | IBM Tivoli Monitoring : https://www.youtube.com/watch?v=wPlfut2D1iA
CloudOps: IBM Instana/ IBM Turbonomic/ IBM Apptio: https://www.youtube.com/watch?v=xt0YVuUfurg
[Preparing customer firewalls and proxies for the upcoming infrastructure changes]
New network connections between your machine and IBM servers.
Abstract: IBM is planning to implement infrastructure improvements to Call Home, Testcase Data Exchange and Secure File Transfer on 4th June 2022.
Both Public and Internal IP addresses will change for the IBM servers that electronically exchange test cases, configuration files, traces, dumps and other diagnostic information with customers.
Customers will experience uninterrupted service due to the change in IP addresses in June.
Both the current IP addresses and the new IP addresses will be accepted initially.
From August 31st 2022 only the new IP addresses will be accepted and so it is advised that new firewall rules and proxy updates are completed before that date.
https://www.ibm.com/support/pages/node/6587781.
[IBM Tivoli Monitoring (ITM) System Requirement and Prerequisite]
Run IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Examples in this page help you create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/run-ibm-tivoli-monitoring-itm-system-requirement-and-prerequisite-reports.
Create IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/node/6587136.
A video on how to use the Software Clarity Support matrix to generate ITM compatibility reports.
Summary: Here is a short video on how to use the Software Clarity Support Matrix to generate ITM Compatibility reports.
https://www.ibm.com/support/pages/node/6593525.
Fixes and Downloads: IBM Electronic Fix Distribution / IBM Fix Central systems will end support for unencrypted fix downloads.
Abstract: IP addresses for IBM Electronic support gateway servers "eccgw01.boulder.ibm.com" and "eccgw02.rochester.ibm.com" will be changing in 2023 due to server migration to the Cloud..
https://www.ibm.com/support/pages/node/6856445".
Product Synonym
APM;ITM;ITCAM;ITCAM4TX;
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Document Information
Modified date:
17 March 2026
UID
ibm17262934