Newsletters
Abstract
Hello and welcome to the IBM Monitoring Academy Newsletter for October, November and December 2025.
In this newsletters we are sharing a selection of our high value content, recent updates, and any information you might missed. It is hosted here with external links within the blog so have a read.
Content
IBM Monitoring Documentation | |
Link to ITM Support Chatbot Section Link to IBM New Support Offerings Section Link to IBM Tivoli Monitoring Updates Section Link to ITCAM For Transactions Updates Section Link to CP4MCM / ITCAM for xxx Updates Section Link to End of Support Section Link to Java Expired Certificates Section Link to IBM Data Exchange and Secure File Transfer connections Section Link to IBM System Requirement and Prerequisite Reports Section | Hello and Welcome to the ITM QTR4 Newsletter 2025Here are the updates we have for you for the months of October, November and December 2025. ITM Monitoring Archive 2020 - 2025 https://www.ibm.com/support/pages/node/7186438 Netcool Newsletter https://www.ibm.com/support/pages/ibm-netcool-operations-support-newsletter-q4-2025
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ITM Support Chatbot section
Please take some time to experience our "Chat with Support".
This Chatbot has now been optimized for use with ITM Tivoli Monitoring.
Use it to get answers to your questions relating to the product.
The link to the technote gives more information on how the chatbot can be located and utilized to help you.
https://www.ibm.com/support/pages/node/6695945.
IBM New Support Offerings -
Please click below to find out more about our new exciting Advanced Support option which provides an enhanced
experience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/ibm-advanced-support-offering.
Extended Support: Add additional years to your support coverage when your distributed software reaches End-of-Support.
https://www.ibm.com/support/pages/node/7008589.
Sustained Support: Add additional years to your support coverage when your distributed software reaches End-of-Support for the last version
https://www.ibm.com/support/pages/node/7008619.
IBM Software Support & SRE assets moved under support entitlement.
Abstract: IBM Software Support & SRE document assets now require valid support entitlement to be accessed and used.
experience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/node/7159174.
IBM Tivoli Monitoring v6
Troubleshooting (IBM Tivoli Monitoring v6)
Downloads - New Releases - Technotes (IBM Tivoli Monitoring v6)
Abstract: This fix updates the IBM® SDK, Java™ Technology Edition for the JRE installed in the IBM Tivoli Monitoring installation directory (for example CANDLEHOME) to newer levels.
https://www.ibm.com/support/pages/node/7252106
IBM Agent Builder Interim Fix 04 6.3.5-TIV-ITM_ABLDR-IF0004
Abstract: This fix resolves the APARs and defects listed in the "Problems Fixed" of the readme file.
https://www.ibm.com/support/pages/node/6564019
Known Issue for ITM Platform (Tivoli Monitoring) DT436383: Auto Start setting of NT agent may change during upgrade
Description: ITM Platform (Tivoli Monitoring) DT436383: Auto Start setting of NT agent may change during upgrade
https://www.ibm.com/mysupport/s/defect/aCIKe000000g3yIOAQ/dt436383
IBM Tivoli Monitoring KCCI Liberty Upgrade ( 6.X.X-TIV-ITM_KCCI_LIBERTY_25.0.0.10.1)
Abstract: This patch provides an update for the IBM Tivoli Monitoring KCCI Liberty component.
https://www.ibm.com/support/pages/node/7251180
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 22 (6.3.0.7-TIV-ITM-SP0022) readme file
Abstract: Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 22 including installation related instructions, prerequisites, co-requisites, and list of fixes
https://www.ibm.com/support/pages/node/7248797
Known Issue IBM Tivoli Monitoring (ITM Platform): DT242870.
Description: IBM Tivoli Monitoring (ITM Platform): DT242870: Installation of IBM Tivoli Monitoring Version 6.X.X TEPS WAS/IHS Update 8.55.24.01 causes tacmd tepslogin and TEP javaws client login to fail.
https://www.ibm.com/mysupport/s/defect/aCI3p000000XoD5GAK/dt242870
Known Issue Error in Agentless Logs.
Description: Category 12812 (0x0000320c) not found in C:\WINDOWS\System32\MsAuditE.dll.
In Windows Agentless Agents,the KR2 agentless log files are getting flooded with the message.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000007P6XWAU/dt455784
Known Issue: IBM Tivoli Monitoring (ITM Platform) DT242627:.
Description: After Updating FP7 media using mediaupdate from SP14,installation of kpa from the updated media still fails the prereq check on RHEL 8.X. KPA_06300709.cfg is out of date, without OS and libstdc++ changes made to other agents.
https://www.ibm.com/mysupport/s/defect/aCI3p000000XoB9GAK/dt242627
Known Issue: IBM Tivoli Monitoring (ITM Platform): DT257242.
Description: EIF event forwarding at TEMS causes the entire process to stop if one of multiple configured event receivers hangs
https://www.ibm.com/mysupport/s/defect/aCI3p0000004MHSGA2/dt257242
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 21 (6.3.0.7-TIV-ITM-SP0021) readme file
Abstract: Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 21 including installation related instructions, prerequisites, co-requisites, and list of fixes.
https://www.ibm.com/support/pages/node/7240555
Known Issue: IBM Tivoli Monitoring (ITM Platform): DT277121.
Description: IBM Tivoli Monitoring (ITM Platform): DT277121 ITM Component VRMF Upgrade to ITM 6.3.0.7 SP16 Fails. spinst in ITM 6.3.0.7 Service Pack 16 successfully upgraded the common components, and then failed to upgrade the TEMS. Running spinst again still did not upgrade the TEMS.
https://www.ibm.com/mysupport/s/defect/aCI3p0000004Nx5GAE/dt277121
Known Issue: IBM Tivoli Monitoring (ITM Platform): DT257242 EIF event forwarding at TEMS causes the entire process to stop if one of multiple configured event receivers hangs
Summary: IBM Tivoli Monitoring (ITM Platform): DT257242 EIF event forwarding at TEMS causes the entire process to stop if one of multiple configured event receivers hangs
https://www.ibm.com/mysupport/s/defect/aCI3p0000004MHSGA2/dt257242
Known Issue: IBM Tivoli Monitoring (ITM Platform): DT258716
Description: IBM Tivoli Monitoring (ITM Platform): DT258716 ITM components malfunction with AMD EPYC processors.
Due to GSKit issues with AMD EPYC processors, Tivoli Monitoring installation, upgrade or usage can lead to some executables using 100% CPU and not completing initialization.
https://www.ibm.com/mysupport/s/defect/aCI3p0000004MgSGAU/dt258716
Known Issue: DT240527
Description: tacmd pdcollect and createnode commands do not work or connect with remote Red Hat 9 system.
The "tacmd pdcollect" and "tacmd createnode" are not able to connect to remote Red Hat (RHEL) 9 system.
https://www.ibm.com/mysupport/s/defect/aCI3p0000004KKoGAM/dt240527
IBM Tivoli Monitoring WebSphere Application Server and IHS Upgrade ( 6.X.X-TIV-ITM_TEPS_WAS-IHS_ALL_8.55.28.01)
Abstract: This patch provides an update for the IBM Tivoli Monitoring WebSphere components.
https://www.ibm.com/support/pages/node/7246898
Known Issue: IBM Tivoli Monitoring (ITM Platform): DT277121
Description: IBM Tivoli Monitoring (ITM Platform): DT277121 ITM Component VRMF Upgrade to ITM 6.3.0.7 SP16 Fails
spinst in ITM 6.3.0.7 Service Pack 16 successfully upgraded the common components, and then failed to upgrade the TEMS. Running spinst again still did not upgrade the TEMS.
https://www.ibm.com/mysupport/s/defect/aCI3p0000004Nx5GAE/dt277121
Known Issue: ITM support for locale C.UTF-8
Description: Support is missing for the C.UTF-8 locale in ITM applications.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000003tnxWAA/dt447355
IBM Tivoli Monitoring KCCI Liberty Upgrade ( 6.X.X-TIV-ITM_KCCI_LIBERTY_25.0.0.8.1)
Abstract: This patch provides an update for the IBM Tivoli Monitoring KCCI Liberty component.
https://www.ibm.com/support/pages/node/7246611
Known Issue: ITM v6 Known Issue DT457693
Description: SP22 grep command within the install.sh script does not appear to work with Solaris 11.4 without some modifications.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000008EyfWAE/dt457693
Known Issue: IBM Tivoli Monitoring (ITM Platform) DT243663.
Description: When itmcmd agent stop is invoked with option (force stop),this option is ignored by the systemctl stop.
https://www.ibm.com/mysupport/s/defect/aCI3p000000TYA4GAO/dt243663
IBM Tivoli Monitoring for Tivoli Log File Agent, Version 6.3.0 Fix Pack 11 readme
Abstract: This fix pack updates the IBM® Tivoli Monitoring framework components to Version 6.3.0 Fix Pack 07 Service Pack 16, including the IBM SDK Java® Technology Edition Java Runtime Environment (JRE) and the IBM GSKit Security Interface.
https://www.ibm.com/support/pages/node/7249679
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments
CVEIDs: CVE-2025-53066, CVE-2025-53057
https://www.ibm.com/support/pages/security-bulletin-multiple-vulnerabilities-ibm-java-sdk-affect-linux-kvm-agent-ibm-tivoli-monitoring-virtual-environments
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
CVEIDs: CVE-2025-53066, CVE-2025-53057
https://www.ibm.com/support/pages/security-bulletin-multiple-vulnerabilities-ibm-java-sdk-affect-vmware-agent-ibm-tivoli-monitoring-virtual-environments-3
Security Bulletin: Multiple vulnerabilities in IBM® SDK Java™ Technology Edition shipped with IBM Tivoli Monitoring.
Summary: Multiple vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped as part of multiple IBM Tivoli Monitoring (ITM) components. CVE-2025-53066 and CVE-2025-53057
https://www.ibm.com/support/pages/security-bulletin-multiple-vulnerabilities-ibm%C2%AE-sdk-java%E2%84%A2-technology-edition-shipped-ibm-tivoli-monitoring-1
Security Bulletin: Multiple vulnerabilities within WebSphere Application and IBM HTTP Server, affect IBM Tivoli Monitoring.
Summary: Multiple vulnerabilities within WebSphere Application and IBM HTTP Server which is included as part of IBM Tivoli Monitoring (ITM) portal server have been remediated. CVE-2025-48976, CVE-2024-43204, CVE-2024-43394, CVE-2024-42516, and CVE-2025-33142
https://www.ibm.com/support/pages/security-bulletin-multiple-vulnerabilities-within-websphere-application-and-ibm-http-server-affect-ibm-tivoli-monitoring
Security Bulletin: IBM Tivoli Monitoring is vulnerable to unauthenticated file read and write operations
Remediation of CVE-2025-3355 and CVE-2025-3356
https://www.ibm.com/support/pages/node/7248049
ITCAM For Transactions v7.4
Download - New releases - Technotes (ITCAM4Tx)
Security Bulletins (ITCAM4Tx)
APM v8
Troubleshooting (APM)
Download - New releases - Technotes (APM)
Security Bulletins (APM)
Security Bulletin: Multiple Vulnerabilities in IBM Application Performance Management Core Framework.
Summary: Multiple vulnerabilities were addressed in IBM Application Performance Management 8.1.4.0 Core Framework IF29 patch.
https://www.ibm.com/support/pages/node/7249662
CP4MCM and ITCAM for xxx Updates Section
Troubleshooting (CP4MCM and ITCAM for xxx)
Download - New releases - Technotes (CP4MCM and ITCAM for xx )
ITCAM for Applications: Sybase Agent Shows No Data on UI when Configured with Sybase Server 16.0 SP04
Problem: Sybase Agent is unable to establish connection with Sybase Server.
https://www.ibm.com/support/pages/node/7247412
MQ agent Clear Queue and Purge Queue options stop working after installing ITM 6.3.0.7 SP17 or any later TEP client release.
ITCAM for Application Known issue DT457264
Description: After installing ITM 6.3.0.7 SP17 or a later TEP client version, the MQ agent Clear Queue and Purge Queue options stop working.
For Clear Queue, the command completion dialog box does not appear.
For Purge Queue, the command fails with KMQW008E: Not_Allowed_By_MSGACCESS.
https://www.ibm.com/mysupport/s/defect/aCIgJ00000081DRWAY/dt457264
Security Bulletins (CP4MCM And ITCAM for xxx )
Security Bulletin: Vulnerabilities in IBM Java included with IBM Tivoli Composite Application Manager for Applications WebSphere MQ Monitoring Agent
Vulnerabilities in IBM SDK Java Technology Edition that is shipped as part of agent framework in ITCAM for Applications WebSphere MQ Monitoring Agent. CVE-2025-53066
https://www.ibm.com/support/pages/node/7253255
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed IBM WebSphere Application Server and WebSphere Application Server Liberty and are affcted by affected by SMTP injection due to Jakarta Mail.
Summary: The security issue described in CVE-2025-7962 has been identified in the WebSphere Application Server included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/7250908
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed WebSphere Application Server traditional which is affected by a denial of service (CVE-2025-36099)
Summary: The issue described in CVE-2025-36099 has been identified in the WebSphere Application Server included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/7247041
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed IBM WebSphere Application Server and WebSphere Application Server Liberty and are affected by cross-site scripting.
Summary : The security issue described in CVE-2025-12635 has been identified in the WebSphere Application Server included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/7254900
[End of support (EOS) products and versions Content].
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
https://www.ibm.com/support/pages/node/1205206
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
https://www.ibm.com/support/pages/node/1192720
https://www.ibm.com/support/pages/node/6198432
https://www.ibm.com/support/pages/lifecycle/search?q=rational%20performance%20tester
https://www.ibm.com/support/pages/lifecycle/search/?q=rational%20functional%20tester
[New IBM Tivoli Monitoring Related Section: Java Expired Certificates]
Resigning Tivoli Enterprise Portal (TEP) client JAR file certificates.
Summary: Java certificates for the IBM Tivoli Monitoring portal client jar files have an expiry date. It's also possible to
encounter certificate issues (such as expiration or low encryption levels) at any time when you add other application
support packages to your environment. Adding support packages can be performed manually or automatically via the Self Describing Agent functionality.
When that happens, JAR files need to be resigned. You do not have to wait for the certificates to expire, you can have
your JAR files updated with the latest certificate at any time.
https://www.ibm.com/support/pages/resigning-tivoli-enterprise-portal-tep-client-jar-file-certificates
[Preparing customer firewalls and proxies for the upcoming infrastructure changes]
New network connections between your machine and IBM servers.
Abstract: IBM is planning to implement infrastructure improvements to Call Home, Testcase Data Exchange and Secure File Transfer on 4th June 2022.
Both Public and Internal IP addresses will change for the IBM servers that electronically exchange test cases, configuration files, traces, dumps and other diagnostic information with customers.
Customers will experience uninterrupted service due to the change in IP addresses in June.
Both the current IP addresses and the new IP addresses will be accepted initially.
From August 31st 2022 only the new IP addresses will be accepted and so it is advised that new firewall rules and proxy updates are completed before that date.
https://www.ibm.com/support/pages/node/6587781.
[IBM Tivoli Monitoring (ITM) System Requirement and Prerequisite]
Run IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Examples in this page help you create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/run-ibm-tivoli-monitoring-itm-system-requirement-and-prerequisite-reports.
Create IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/node/6587136.
A video on how to use the Software Clarity Support matrix to generate ITM compatibility reports.
Summary: Here is a short video on how to use the Software Clarity Support Matrix to generate ITM Compatibility reports.
https://www.ibm.com/support/pages/node/6593525.
Fixes and Downloads: IBM Electronic Fix Distribution / IBM Fix Central systems will end support for unencrypted fix downloads.
Abstract: IP addresses for IBM Electronic support gateway servers "eccgw01.boulder.ibm.com" and "eccgw02.rochester.ibm.com" will be changing in 2023 due to server migration to the Cloud..
https://www.ibm.com/support/pages/node/6856445".
Product Synonym
APM;ITM;ITCAM;ITCAM4TX;
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Document Information
Modified date:
06 January 2026
UID
ibm17253754