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Abstract
This cumulative Fix Pack resolves newly reported Known Issues and addresses internally identified defects introduced since the release of IBM Tivoli Netcool/Impact version 7.1.0.
Download Description
Attention! Fix Pack 7.1.0-TIV-NCI-FP0037 has been re-published to include fixes for the following issues:
If you installed the original 7.1.0.37 fix pack but the scenarios described in the known issues are not applicable to your environment, then no further action is needed. For further details and workaround on these issues, refer to the following support page: https://www.ibm.com/support/pages/node/7253012 All new installations or upgrades to Fix Pack 7.1.0.37 should use the refreshed package from Fix Central. |
IBM Tivoli Netcool/Impact Version 7.1.0.37 – Fix Pack Summary
This Fix Pack provides important updates for IBM Tivoli Netcool/Impact and its extension for Netcool Operations Insight.
Key Highlights:
- Cumulative Fixes: Addresses known issues and internally identified defects since version 7.1.0.
- Enhancements: Improves stability, performance, and compatibility across supported environments.
- Java Upgrade: Updated to Java 17 for enhanced security and long-term supportability.
Notes:
- Customers running versions 7.1.0.0 through 7.1.0.3 must first upgrade to 7.1.0.4 before applying this Fix Pack.
- TBSM environments are not supported on version 7.1.0.36 or later.
- IBM will no longer release Fix Packs for Solaris after version 7.1.0.35.
To view details on specific Known Issues, visit the IBM Support Search site, enter the Known Issue identifier, and click Search.
For installation instructions and a full list of fixes and enhancements, please refer to the 7.1.0-TIV-NCI-FP0037-README file.
Important Notice: Changes introduced in 7.1.0-TIV-NCI-FP0037 may affect existing product functionality.
We strongly recommend evaluating these Known Issues to assess potential impact on your environment. |
Prerequisites
This Fix Pack is cumulative and includes all maintenance updates released since the General Availability (GA) of Impact version 7.1.0.
It also upgrades the bundled Java runtime to Java 17.
You can apply this Fix Pack directly to the base V7.1.0.4 product release, or to any subsequent fix pack or interim fix.
For more information, please refer to the official documentation or contact IBM Support.
Upgrading to IBM Tivoli Netcool/Impact version 7.1.0.4 is required if your current version is 7.1.0.0, 7.1.0.1, 7.1.0.2, or 7.1.0.3.
Before installing or upgrading IBM Tivoli Netcool/Impact, download and review the attached 7.1.0-TIV-NCI-FP0037-README file. Pay particular attention to section 3.0 "Installation Information" and its subsections.
Important: IBM will no longer release Netcool/Impact Fix Packs for Solaris after version 7.1.0.35. For more information: https://www.ibm.com/support/pages/node/7160024
Installation Instructions
Installation Instructions and Additional Information
Detailed installation steps are provided in section 3.0 "Installation Information" of the attached 7.1.0-TIV-NCI-FP0037-README file.
For comprehensive details on enhancements, prerequisites, installation procedures, and known issues, please refer to the full README document.
Problems Solved
DT433398: MWM_Add1TWin policy issue with floating point value
DT435950: MWM The number of maintenance windows displayed should remain as the number selected
DT435952: MWM User should be able to set the default time zone used when creating a new maintenance window
DT438011: View Data Items UI requires all primary key fields to be marked as Key Fields for correct display (Impact FP35+)
DT445982: Limitation of MWM that needs to be considered by policy developers
DT436898: Netcool/Impact full installer fails to install on Windows when using Installation Manager version 1.10.xx
DT426637: The AddDataItem() function does not correctly handle datetime strings that include timestamps with more than three decimal places of precision
DT431998: Customizations to Probable Cause values are overwritten on upgrade to 7.1.0-TIV-NCI-FP0036
DT433848: "null" error in impact backend server logs
DT426660: Cluster replication fails between Impact backend servers. The secondary server is not operational
DT435906: ConcurrentModificationException seen in the Impact server logs
DT438930: Java heap memory leak may occur with 7.1.0-TIV-NCI-FP0036
DT442123: Events missed by Event Readers when "Get Updated Events" is not enabled
DT443000: Impact Server Stops Processing Events Due to JDBC Timeouts and Instana Agent Interference
DT443385: Policy generated from XinY Wizard does not work nor does it pass syntax
DT447772: Impact login fails after MS Active Directory connection on On-prem Impact
DT425354: UI Data Provider returns empty result for JavaScript policy
DT433266: Input Form Widget Fails to Receive NodeClickedOn Events
DT437775: WebServices DSA connection pools leaking connections
DT439927: The concat function for Arrays in JavaScript returns an error
DT443527: User restricted access to operator views is case sensitive
DT433547: Self monitoring can produce false service status alerts in a clustered setup
DT439916: Startup scripts do not work for Red Hat or SLES systems when using systemd
DT417959: When a policy is paused by the Hibernate function and an exception is encountered in the post-wakeup process, the DefaultExceptionHandler is not called
DT437921: RESTfulAPIPOST function fails to process JavaScript NativeArray / NativeObject in Impact policies
DT448299: Enabling Run policy on delete is prone to error
DT421579: OMNIbusEventReader property is being reset when the OMNIbusEventReader is updated
DT436172: datasource exception after applying FP36 JZ002: Password property '' too long. Maximum length is 30
DT440732: FP36 upgrade fails if the nameserver.props contains commented out password value
DT440684: Improve RBA_ManageTriggers policy so transactions for creates, updates, deletes are more resilient
DT443421: SNMP requests can block IBMSnmpCommunicator threads after SNMP-Agent code change
DT446305: Netcool Impact showing Java lang 500 error once user logged out using SAML SSO
DT442952: Oracle Kerberos configuration failing on Oracle DSA
DT435715: Option to Hide Default Port Numbers in HTTP REST Requests
DT425416: Healthcheck script issue in AIX for Netcool Impact Fix Packs 7.1.0.34 and 7.1.0.35
DT423524: The resetLDAPAdminPassword.sh utility is not working whenever the LDAP BindDN and "ImpactAdmin" users are the same user
DT436954: test_wslistener.sh fails with an exception: java.lang.NoClassDefFoundError: javax.xml.ws.Service
DT451109: Netcool/Impact Errors for Hibernation of Policies using DirectSQL
DT451229: MWM GUI fails following manual upgrade to Java 17.0.15+6
DT451770: Cluster server failback not working due to derby issues
Security-related Known Issues:
DT409030: UPGRADE WEBSPHERE APPLICATION SERVER LIBERTY IN IMPACT FP37
DT423688: Update SSH ciphers for the CommandResponse function
DT426770: Netcool/Impact fails to start because of an Unsupported CipherSuite exception
DT433893: The keytool command always recommends converting keystores to PKCS12
DT406897: nci_changehost script does not update the ImpactServer's trust.jks
DT438257: Configuring enabledTLSProtocols to include TLSv1.2 for applicable data sources
DT442736: Following an upgrade to FP36 a correction to the encrypt password is needed in the $IMPACT_HOME/etc/jrexecserver.props file
DT442870: Oracle DSA password needs to be re-saved after FP36 update
DT437275: UPGRADE APACHE POI IN IMPACT
DT442564: UPGRADE COMMONS BEANUTILS TO 1.11 IN IMPACT FP37
DT449463: UPGRADE COMMONS-FILEUPLOAD IN IMPACT
DT434913: The default values for connection pool parameters should be specified in documentation
DT425823: Update documentation for MySQL data source
DT426648: Update documentation with shell requirements for AIX
DT387800: DOCUMENT ADDITION NEEDED THAT WE DO NOT SUPPORT SERVER CLONING OUTSIDE OF OCP.
DT447636: Documentation needed on how to configure a KeepAlive message in order to maintain the TCP connection active
- DT439916: Startup scripts do not work for Red Hat or SLES systems when using system
The auto-start scripts for Linux have been updated to support systemd, resolving compatibility issues previously observed on modern Red Hat and SLES systems.
For more details, refer to the following resources:
https://www.ibm.com/docs/en/tivoli-netcoolimpact/7.1.0?topic=steps-installing-uninstalling-netcool-impact-auto-start-unixlinux
https://www.ibm.com/mysupport/s/defect/aCIgJ0000001DG9/dt439916?language=en_US IMP-37: New command line tools for the servicelist file
IBM Tivoli Netcool/Impact now includes new command-line tools to help you create or repair the serviceslist file:createServiceList.sh / createServiceList.batrebuildServiceList.sh / rebuildServiceList.bat
These utilities are designed to assist in restoring or regenerating the service list configuration in environments where it may be missing or corrupted.
For usage instructions, refer to the official product documentation:
https://www.ibm.com/docs/en/tivoli-netcoolimpact/7.1.0?topic=file-rebuildservicelist- DT433893: Added support for PKCS12 trust stores
Starting with Impact Fix Pack 7.1.0.37, trust and key stores are automatically converted to PKCS12 format during the upgrade process.
When using the keytool utility to manage these stores, ensure that you update the file extension paths accordingly to reflect the PKCS12 format.
For further instructions, refer to the following IBM support article:
https://www.ibm.com/mysupport/s/defect/aCIKe000000brM4OAI/dt433893 - IMP-802: Added support for HTTP 100-Continue header
Starting with Impact Fix Pack 7.1.0.37, both the GetHTTP function and RESTful DSA support the HTTP 100-continue header, provided the target server also supports it.
To enable this feature, include the following in your outgoing request headers:headers["Expect"] = "100-continue";
New Software and Platform Support Introduced in Fix Pack 37
- JazzSM 1.1.3.26 DASH 3.1.3.26
- IBM Installation Manager 1.10.1.2
- For On-Prem Event Analytics:
Compatible with Tivoli Netcool/OMNIbus Web GUI 8.1 FP 39 - Operating Systems:
RHEL 9.6 (on both Linux and zLinux)
RHEL 10 (Linux)
SLES 15.7 (on both Linux and zLinux)
Windows Server 2025 - Browser:
Google Chrome 141
Mozilla Firefox 143
Mozilla Firefox ESR 128
Microsoft Edge 141
Safari 18 - Component Updates
IBM Semeru Runtime Certified Edition 17.0.16.0 (build 17.0.16+8)
WebSphere Application Server Liberty has been updated to version 25.0.0.9
Known Side Effects
For a complete list of known issues including late breaking issues, refer to the Known issues support page:
For known issues related to Cloud Native Event Analytics, refer to the following link:
- SSL Certificate Validation Failure in Impact Health Checker
Symptom: Starting with Impact 7.1.0 Fix Pack 32, the Health Checker validates SSL certificates during fix pack upgrades. If expired or invalid certificates are detected, the upgrade may fail.
Resolution: To bypass SSL certificate validation during the upgrade, set the following environment variable before running the upgrade scripts (update_*.bat or update_*.sh):
impactbypasscertcheck=true
Platform-Specific Instructions:
Windows:
1. Set the environment variable in either the System Properties profile.
2. Open a new command window.
3. Run the following command:
echo %impactbypasscertcheck%
Ensure it returns true before re-running the upgrade script.
Unix/Linux:
1. Set the environment variable:
export impactbypasscertcheck=true
2. Confirm with:
echo $impactbypasscertcheck
IMPORTANT:
Remove the impactbypasscertcheck environment variable after the upgrade is complete to restore standard certificate validation. - NOI Inference Service can exceed its memory limit resulting in pod restartSymptom: When running under a heavy event load the Inference Service can exceed it's memory limit resulting in pod restartResolution: Scale the Inference Service to include 3 or more replicas. This will ensure that service is not impacted while one pod restarts
- PKIX Path Building Failure during Event Analytics ConfigurationSymptom: Event Analytics displays a "PKIX path building failed" exception error when launching the on-prem Event Analytics Configuration page:
"PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target."Resolution:
Export the Impact UI SSL certificates and them into the backend Impact server’s trust store.
Refer to the following IBM support article for further guidance:
https://www.ibm.com/docs/en/tivoli-netcoolimpact/7.1.0?topic=manually-exchanging-certificates-between-impact-servers - Manual Update for RBA & XinY policies in NOI Hybrid/OCP (7.1.0.37):Symptom: The latest RBA Policies and XinY Trigger Policy have not been updated in the target directories in 7.1.0.37.
Workaround: The policies need to be updated manually. For the detailed procedure, please refer to the below known issue (DT455618):
DT455618: Manual Update for RBA & XinY policies in NOI Hybrid/OCP (7.1.0.37)
Document Location
Worldwide
Product Synonym
Tivoli; Netcool;IMPACT;NOI
Problems (APARS) fixed
Problems (APARS) fixed
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Document Information
Modified date:
08 December 2025
UID
ibm17181124