IBM Monitoring Academy Newsletter for January February 2021

Hello and welcome to the IBM Monitoring Academy Newsletter for January/February 2021

Link to ITM Section

Link to ITCAM For Transactions v7.4 Content section

Link to APM Section

Link to ICAM/CP4MCM/ICP Section

Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM Tivoli Monitoring.
There are several vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped as part of multiple IBM Tivoli Monitoring (ITM) components.
https://www.ibm.com/support/pages/node/6376752

IJ25645: AGENT BUILDER AGENTS ARE NOT DISPLAYED IN CP4MCM UI.
Error description: Existing customers have agents that they have developed for ITM and APM. These agents and their data do not appear in the CP4MCM UI, so the customers can not migrate their management to CP4MCM.
https://www.ibm.com/support/pages/apar/IJ25645
 

ITCAM For Transactions v7.4

Download/New releases/Technotes (ITCAM4Tx)

Security Bulletins (ITCAM4Tx)

APM v8

APM V8: IIB agent (qi) transaction tracking: Collect MustGather for IBM Support.
Objective: Provide detailed steps to collect diagnostics for problems related to transaction tracking data for the IIB monitoring agent.
https://www.ibm.com/support/pages/node/6343589

Example of installation and configuration of IBM Application Performance Management version 8.1.4 VMware VI agent on Windows
https://www.ibm.com/support/pages/node/6379098
 

What are the steps to debug if all the APM agents show offline on the APM server?
Symptom: Missing database partitions does not cause all APM agents to show up as offline in the APM UI. When there are missing database partitions, the agents are still sending data to the APM server so the agents are still marked online and you do not see the message "Agent is offline" in the APM UI. Instead, if there are missing partitions in the WAREHOUS database, then you will see the message "No data available" in the APM console dashboard for all the agent widgets that display resource monitoring data..
https://www.ibm.com/support/pages/node/6391140
 

Server Health view showing wrong data for ESX Sensors.
https://www.ibm.com/support/pages/node/1280026
 

IBM Application Performance Managment 8.1.4.0 - Is there a Dynatrace connector to ICABI?
https://www.ibm.com/support/pages/node/6232542
 

IBM Application Performance Managment 8.1.4.0 - Does anybody know if we have any monitoring agent for IBM System I (iSeries or the old AS/400)?
https://www.ibm.com/support/pages/node/6240900
 

How to disable the WAS agent JMX process so that the CVE Vulnerability scans do not find this process.
The CVE Vulnerability scans show the WAS JMX process and flags this as an insecure vulnerability. This could allow successful exploitation to execute arbitrary Java code. How to turn off this in the WAS agent configuration?
https://www.ibm.com/support/pages/node/6377962
 

The Tomcat agent does not show on the APM UI dashboard.
The Tomcat agent shows CONNECTED in the agent logs and on the APM Resource Group manager page, but does not show up in the APM console page.
https://www.ibm.com/support/pages/node/6377982


Download/New releases/Technotes (APM)

Product information and publications - Change History of Monitoring Agent for Cassandra
https://www.ibm.com/support/pages/node/879911

Security Bulletins (APM)

Multiple vulnerabilities of Mozilla Firefox (less than Firefox 68.11.0 ESR) hava affected Synthetic Playback Agent 8.1.4.0-8.1.4 IF11 + ICAM2019.3.0 - 2020.2.0.
Summary: Synthetic Playback Agent has addressed the following vulnerabilities: CVE-2020-15649, CVE-2020-15650
https://www.ibm.com/support/pages/node/6379058
 

ICAM/CP4MCM/IBM Cloud Private (ICP)

Redirecting IBM Cloud Private ELK to central syslog server
The current applications log is collected using Logstash and piped to Elasticsearch as part of the ELK stack. Is it possible to also pipe the applications log  to a central syslog server on top of Elasticsearch?
https://www.ibm.com/support/pages/node/6372198
 

Intermittent Cloudctl login failure with Error 401 after the upgrade
After the upgrade of IBM cloud Private from version 3.1.2 to Version 3.2.0 customer experienced intermittent failure while logging into the cluster using cloudctl client.  " Error response from server. Status code: 401; message: {"error":{"statusCode":401,"name":"Error","message":"An error occurred while accessing the kube services rest api"}}root@alicmq001 ~]
https://www.ibm.com/support/pages/node/6371164
 

IBM Cloud Application Management - Question about ICAM Synthetic "Scripting REST API" scripts, which are based on node.js.
We have a question about ICAM Synthetic "Scripting REST API" scripts, which are based on node.js. We are working on a project that requires a synthetic test to encode a JWT token to be sent to an API server. In node.js one can use lots of external modules by doing npm install some-module and then require('some-module') from the script. In our case we would be using jwt-simple to encode the JWT token using the RS256 algorithm. So the question is: is there a way to use standard node/npm modules from ICAM Synthetic scripts? If not, then those scripts become extremely limited, we can only use the JS standard library.
https://www.ibm.com/support/pages/node/6220526
 

IBM Cloud App Management - Redis server not starting
https://www.ibm.com/support/pages/node/6232546
 

IBM Cloud Pak for Automation - How do I create a simple identity provider for my Openshift demo environment?
https://www.ibm.com/support/pages/node/6350289

Download/New releases/Technotes (ICP/ICAM)

icp-3.2.1-build566387-42007
This patch upgrades the Docker version to 19.03.13.
Docker upgrade patch for IBM Cloud Private Version 3.2.0 and 3.2.1 clusters.
https://www.ibm.com/support/fixcentral/swg/selectFixes?product=ibm%2FWebSphere%2FIBM+Cloud+Private&fixids=icp-3.2.1-build566387-42007&source=myna&myns=swgother&mynp=OCSSBS6K&mync=E&cm_sp=swgother-_-OCSSBS6K-_-E&function=fixId&parent=ibm/WebSphere
 

icp-3.2.1-build565401-40202
This patch fixes the helm deployment issue that affects IBM Cloud Private version 3.2.1 clusters.
https://www.ibm.com/support/fixcentral/swg/selectFixes?product=ibm%2FWebSphere%2FIBM+Cloud+Private&fixids=icp-3.2.1-build565401-40202&source=myna&myns=swgother&mynp=OCSSBS6K&mync=E&cm_sp=swgother-_-OCSSBS6K-_-E&function=fixId&parent=ibm/WebSphere
 

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