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IBM Monitoring Academy Newsletter for March / April 2022

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Abstract

Hello and welcome to the IBM Monitoring Academy Newsletter for March and April 2022.
In this bi-monthly newsletter, we are sharing a selection of our high value content and recent updates.
It is hosted here with external links within the blog.

IBM Monitoring Academy Newsletter

Link to IBM Tivoli Monitoring Updates Section

Link to ITCAM For Transactions Updates Section

Link to APM Updates Section

Link to ICP/ICAM/CP4MCM Updates Section

Link to End of Support Section

Link to Java Expired Certificates

Hello and Welcome to the March April 2022 Newsletter

Here are the updates we have for you for the months of March and April 2022...

Archive 2020 www.ibm.com/support/pages/node/6415769

Archive 2021 www.ibm.com/support/pages/node/6447814

IBM Tivoli Monitoring v6

New APARS (IBM Tivoli Monitoring v6)

IJ37911: MEDIAUPDATE.BAT IN 6.3.0.7-TIV-ITM-SP0007 OR THE LATER FIX PACK DOES NOT UPDATE WINDOWS MEDIA CORRECTLY WITH NON ENGLISH WINDOWS.
Error description: mediaupdate.bat in 6.3.0.7-TIV-ITM-SP0007 or the later fix pack does not update windows media correctly with Japanese Windows Operating System.
https://www.ibm.com/support/pages/apar/IJ37911

IJ39278: LOG FILE AGENT STOPS FORWARDING EVENTS TO EIF RECEIVER WITH LARGE EVENT.
Error description: The problem occurs when the Log File Agent is configured to send EIF events, the .conf file contains the BufferEvents and EventMaxSize keywords and an event larger than the EventMaxSize is processed. The event is written to the .cache file, but there is an issue when EIF reads the event from the .cache file to forward to the EIF receiver. At this point, no new events are being sent to the EIF receiver and the .cache file gets filled with events.
https://www.ibm.com/support/pages/apar/IJ39278

IJ38062: INSTALL OF SERVICE PACK 7 OR LATER ON WINDOWS FAILS IF CANDLEHOME CONTAINS SPACES.
Error description: If Tivoli monitoring Service pack 7 or later is installed on a system where ITM home directory contains spaces (for example

C:\Program Files\IBM\ITM ) the installation fails, and the following error is logged:

Bad return code from cmd /c %ITMPATCH_DIR%\bundles\WINDOWS\setup.exe /w /Update /z"/sf%ITMP ATCH_DIR%\bundles\WINDOWS\deploy\SP_Silent_Install.txt"/s /f2"%C.
https://www.ibm.com/support/pages/apar/IJ38062

IJ37912: SP09 DOES NOT DOCUMENT THE FACT THAT SP06 IS A REQUIREMENT FOR S0P9 TO UPDATE THE NT AGENT.
Error description: SP09 does not document the fact that SP06 is a requirement for S0P9 to update the NT agent. The Abort IBM Tivoli Monitoring log and Abort IBM Tivoli Monitoring trace log displays the following error: SP06 or greater framework install needed to continue..
https://www.ibm.com/support/pages/apar/IJ37912

z/OS Discovery Library Adapter (zDLA) Recommended Maintenance.
Abstract: What APARs and PTFs are available for zDLA (z/OS® Discovery Library Adapter)?
https://www.ibm.com/support/pages/node/738857

IJ39297: LINUX OS AGENT SHOWS INCORRECT VALUE FOR "COMMAND LINE" WHEN PROCESS ARGUMENTS HAVE CHANGED.

Abstract: Linux OS Agent shows incorrect value for "command line" when process arguments have changed.




Troubleshooting (IBM Tivoli Monitoring v6)

Impact of systemd environment variables on the operation of the ITM agent.
Problem: Service pack 7 (6.3.0.7-TIV-ITM-SP0007) introduced some changes that have an effect on how the ITM agents operate in a Linux systemd environment.
https://www.ibm.com/support/pages/node/6485495

Downloads - New Releases - Technotes (IBM Tivoli Monitoring v6)

Tivoli Log File Agent, Version 6.3.0 Fix Pack 07 (6.3.0-TIV-ITM_LFA-FP0007)
Abstract: This fix pack resolves the APARs and defects listed in section 2.0 "Problems Fixed" section, and includes the superseded fixes listed in section 2.4.
https://www.ibm.com/support/pages/node/6557312

Security Bulletins (IBM Tivoli Monitoring v6)

Security Bulletin: A vulnerability in IBM WebSphere Application Server Liberty affects IBM Performance Management products (CVE-2021-23450)
Summary: There is a vulnerability in the Dojo library used by IBM WebSphere Application Server traditional in the Admin Console, and used by the IBM WebSphere Application Server Liberty (with the adminCenter-1.0 feature enabled that allows arbitrary code to be executed in the browser). The adminCenter-1.0 feature is currently installed by the APM V8.1.4.0 Custom Views component, but is not used. It can be manually removed.
https://www.ibm.com/support/pages/node/6571167

 

IBM Tivoli Monitoring v6 Agent Builder (IBM Tivoli Monitoring v6)

IBM Agent Builder Interim Fix 03 6.3.5-TIV-ITM_ABLDR-IF0004.
Abstract: This fix resolves the APARs and defects listed in the "Problems Fixed" of the readme file.
https://www.ibm.com/support/pages/node/6564019

 

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ITCAM For Transactions v7.4

Download - New releases - Technotes (ITCAM4Tx)

How to install Response Time agents on Windows 2019
Abstract: How to install IBM Tivoli Composite Application Manager for Transactions, Response Time agents (T5, T6) version 7.4 on Windows 2019?
https://www.ibm.com/support/pages/node/6574349

How to install ISM agent on RHEL 7.9 host
Abstract: How to install IBM Tivoli Composite Application Manager for Transactions, Internet Services Monitoring version 7.4 agent, on RHEL 7.9 system?
https://www.ibm.com/support/pages/node/6573275

IBM Tivoli Composite Application Manager for Transactions Internet Service Monitoring 7.4 Fix Pack 3 Interim Fix 1 - 7.4.0.3-TIV-CAMIS-IF0001 Readme
Abstract: This is a cumulative interim fix for IBM Tivoli Composite Application Manager for Transactions 7.4 Internet Service Monitoring - 7.4.0.3-TIV-CAMIS-IF0001
https://www.ibm.com/support/pages/node/6565323

ITCAM for Transactions v7.4 : ISM (Internet Service Monitoring Configuration) red icon missing from TEP GUI console
Why is the "ISM" (Internet Service Monitoring Configuration GUI) red icon missing from TEP GUI console?

Security Bulletins (ITCAM4Tx)

Security Bulletin: Multiple vulnerabilities in IBM Java SDK and IBM Java Runtime affect Rational Performance Tester
Security Bulletin: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 1.8, and IBM® Runtime Environment Java™, Version 1.8, used by Rational Performance Tester. Rational Performance Tester addressed the applicable CVEs. (CVE-2021-35578)
https://www.ibm.com/support/pages/node/6571593

Security Bulletin: An Eclipse Jetty vulnerability affects IBM Rational Functional Tester
Security Bulletin: There are multiple vulnerabilities in Eclipse Jetty used by Rational Functional Tester (RFT). Rational Functional Tester has addressed the applicable CVEs. (CVE-2021-28169, CVE-2021-34428, CVE-2021-28163, CVE-2021-28164, CVE-2021-34429, CVE-2021-28165)
https://www.ibm.com/support/pages/node/6567139

Security Bulletin: Multiple vulnerabilities in IBM Java SDK and IBM Java Runtime affect Rational Functional Tester
Security Bulletin: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 1.8 and IBM® Runtime Environment Java™ Version 1.8 used by Rational Functional Tester (RFT). Rational Functional Tester addressed the applicable CVEs. (CVE-2021-35603, CVE-2021-35550, CVE-2021-21365, CVE-2021-21360, CVE-2021-21349, CVE-2021-21341, CVE-2021-21340, CVE-2021-21305, CVE-2021-21294, CVE-2021-21293, CVE-2021-21291, CVE-2021-21248)
https://www.ibm.com/support/pages/node/6565659

 

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APM v8

Troubleshooting (APM)



Download - New releases - Technotes (APM)

IBM App Connect Enterprise Tracing Support
The document describes how to install and enable IBM App Connect Enterprise tracing on your IBM App Connect Enterprise hosts. The tracing data can be sent to Instana or Jaeger depending on the configurations. Current version of IBM ACE Tracing user exits is 2022.1.0.
https://www.ibm.com/support/pages/node/6483297

IBM Application Performance Management Advanced 8.1.4.0 8.1.4.0-IBM-APM-J2SE-DATACOLLECTOR-IF0003 Readme
Abstract: This interim fix provides the JDK version 17 support for the J2SE data collector. Includes the JDK versions list: 1. OpenJDK JDK 17 General-Availability Release; 2. IBM Semeru Runtime OpenJDK 17;3. Eclipse Adoptium Runtime JDK 17
https://www.ibm.com/support/pages/node/6559618

Change History of Monitoring Agent for Linux KVM
Abstract: Change History of Monitoring Agent for Linux KVM.
https://www.ibm.com/support/pages/node/880671

Change History of Monitoring Agent for NetApp Storage
Abstract: Change History of Monitoring Agent for NetApp Storage.
https://www.ibm.com/support/pages/node/880163

Change History of Monitoring Agent for Cisco™ UCS
Abstract: Change History of Monitoring Agent for Cisco™ UCS.
https://www.ibm.com/support/pages/node/880663

Change History of Monitoring Agent for VMware VI
Abstract: Change History of Monitoring Agent for VMware VI.
https://www.ibm.com/support/pages/node/880169

Change History of Monitoring Agent for Tomcat
Abstract: Change History of Monitoring Agent for Tomcat.
https://www.ibm.com/support/pages/node/880167

How to check what related software and operating systems are supported by my IBM product
The information on this page shows you how to use Software Product Compatibility Reports (SPCR) to easily generate system requirement and prerequisite reports for IBM software products.
https://www.ibm.com/support/pages/node/6568031

Security Bulletins (APM)

Security Bulletin: A vulnerability in IBM WebSphere Application Server Liberty affects IBM Performance Management products (CVE-2021-23450)
Summary: There is a vulnerability in the Dojo library used by IBM WebSphere Application Server traditional in the Admin Console and used by the IBM WebSphere Application Server Liberty with the adminCenter-1.0 feature enabled that allows arbitrary code to be executed in the browser. The adminCenter-1.0 feature is currently installed by the APM V8.1.4.0 Custom Views component but is not used. It can be manually removed.
https://www.ibm.com/support/pages/node/6571167

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ICP - ICAM - CP4MCM -ITCAM for xx - ICABI

Troubleshooting (ICP - ICAM - CP4MCM)


Download - New releases - Technotes (ICP - ITCAM for xx - ICAM - CP4MCM - ICABI)

Readme For Cloud Pak for Business Automation 21.0.3 IF007.
Abstract: The following document is for IBM Cloud Pak for Business Automation 21.0.3 IF007. It includes the CASE package download, installation information, and the list of APARs that are resolved in this interim fix.
https://www.ibm.com/support/pages/node/6565033

Readme For ITCAM Agent for SAP™ Applications, 7.1.0-TIV-ITM_SAP_FP0003.
Abstract: This fix pack resolves APARs and defects listed in the "Problems Fixed" section below. This fix pack also includes the superseded fixes listed in section 2.4.
https://www.ibm.com/support/pages/node/6565067

Readme For Cloud Pak for Business Automation 21.0.2 IF009.
Abstract: The following document is for IBM Cloud Pak for Business Automation 21.0.2 IF009. It includes the CASE package download, installation information, and the list of APARs that are resolved in this interim fix..
https://www.ibm.com/support/pages/node/6565027

MustGather: Collecting data to diagnose issues with IBM Process Mining and IBM Task Mining.
Abstract: This document describes the general information and diagnostic data needed to start troubleshooting issues related to IBM Process Mining and IBM Task Mining, which are included in IBM Cloud Pak for Automation. Include the diagnostics retrieved from using this document when you are opening a case for Process Mining or Task Mining.
https://www.ibm.com/support/pages/node/6390990

Readme For Cloud Pak for Business Automation 21.0.3 IF004.
Abstract: The following document is for IBM Cloud Pak for Business Automation 21.0.3 IF004. It includes the CASE package download, installation information, and the list of APARs that are resolved in this interim fix.
https://www.ibm.com/support/pages/node/6552320

Installation of Oracle Extended Agent to RHEL8 gets failed.
Tivoli Composite Application Manager for Applications: Oracle agent binaries have dependencies to libstdc++.so.5 that is not available on RHEL 8. Oracle agent needs to upgrade ITM SDK and agent factory to solve the problem.
https://www.ibm.com/support/pages/node/6567069

ITCAM for Applications - SAP HANA Agent : Where can I download the latest Tivoli Monitoring agent for SAP HANA Database (ks7) fix pack?
We have IBM Tivoli Monitoring environment.
Where is the latest Fix Pack or most recent package of Monitoring Agent for SAP HANA Database (s7) agent available? What is the part number and where is installation and configuration guide published?
Security Bulletins (ICP - ICAM - ITCAM for xx - CP4MCM - ICABI)

Security Bulletin: Cross-Site Scripting and information disclosure vulnerabilities are addressed with IBM Cloud Pak for Business Automation iFixes for March 2022 (CVE-2021-29835, CVE-39046)
Summary: In addition to many updates of open source packages, the following security vulnerabilities are addressed with IBM Cloud Pak for Business Automation 21.0.2-IF009 and 21.0.3-IF007.
https://www.ibm.com/support/pages/node/6568799

Security Bulletin: Vulnerability in Apache Tomcat affects IBM Process Mining (CVE-2022-23181)
Summary: IBM Cloud Pak for Automation - There is a vulnerability in Apache Tomcat that could allow an attacker to gain elevated privileges on the system. The code is used by IBM Process Mining. This bulletin identifies the security fixes to apply to address the vulnerability.
https://www.ibm.com/support/pages/node/6574785

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[End of support (EOS) products and versions Content].

Software withdrawal and support discontinuance: IBM Cloud Application Performance Management and IBM Cloud App Management - September 30, 2022
https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS921-074
Tivoli Common Reporting v3.1.1 using Cognos 10.x
https://www.ibm.com/support/pages/node/6210342
How to migrate Tivoli Common Reporting V3.1.3 to Cognos V11
https://www.ibm.com/support/pages/node/6203779
How to install the IBM Tivoli Monitoring OS Agent Reports in an IBM Cognos Analytics 11.x environment
https://www.ibm.com/support/pages/node/6198432
Rational Performance Tester (RPT) versions 8.6 8.7 9.0.x and Rational Functional Tester (RFT) 8.6.x reached end of support December 10, 2020.
https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=897/ENUS919-196&appname=USN

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[New IBM Tivoli Monitoring Related Section: Java Expired Certificates].

Java Expired Certificates.
As of 06 June 2021, you can find that you are no longer able to launch the Tivoli Enterprise Portal console.
It is a result of some expired certificates within the set of classes files used to launch the Tivoli Enterprise Portal console.
We have an automated process that can be used to resign the certificates for you; it requires only a zip/tar of the current set of classes files used. One caveat to note is that, if application supports are installed to the TEPS, you can experience this issue again; and we then need to resign all of the classes files again, by using the automated process. In order for us to resign your JAR file, we require a .zip or .tar of all of the *.jar AND .zip files in the classes directory on your Tivoli Enterprise Portal server host.
Follow these steps to create an archive named 'classes.tar' or 'classes.zip' and send it to support to process the resigning of the JAR file.
Go to the following location on your Tivoli Enterprise Portal Server
(1) UNIX/Linux
InstallDirectory/Architecture/cw/classes
Windows
%CANDLE_HOME%\CNB\classes
(2) Run the following command or use a GUI tool to create a tar or zip file containing all the *.jar and *.zip files only found in the classes directory...
tar cvf /tmp/classes.tar *.jar *.zip
(3) Open a new case to the IBM Tivoli Monitoring Support team requesting for a re-signing of your current files.
Upload the resulting archive file to Ecurep as-is (do not gzip or compress it further).
(4) Use the following steps to implement the resigned files
(5) Unpack the zip/tar file with the resigned jar files into the classes directory
For UNIX/Linux
InstallDirectory>/Architecture/cw/classes
tar -xvf resigned.tar /opt/IBM/ITM/lx8266/cw/classes
For Windows
%CANDLE_HOME%\CNB\classes
— there is no need to restart the TEPS for this step
(6) Ensure that you clear the cache of the browser or Java Webstart client at the end users to ensure the latest resigned jar files are downloaded and used by the TEP clients. The next time you start the TEP console application the resigned jars will be used to launch the console. See: https://www.ibm.com/mysupport/s/question/0D50z00005phlxL/how-can-i-clear-my-java-cache-on-my-tep-client-without-using-the-gui?language=en_US
see also for details: Tivoli Enterprise Portal (TEP) client jar file certificates expires November 1, 2018.
https://www.ibm.com/support/pages/tivoli-enterprise-portal-tep-client-jar-file-certificates-expires-november-1-2018

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]

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVJUL","label":"IBM Application Performance Management"},"ARM Category":[{"code":"a8m500000008axBAAQ","label":"APM Agents"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"ARM Category":[{"code":"a8m50000000L2vfAAC","label":"_ITM Additional"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS5MD2","label":"Tivoli Composite Application Manager for Transactions"},"ARM Category":[{"code":"a8m50000000L1fMAAS","label":"ITCAM-for-Transactions"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVJUL","label":"IBM Application Performance Management"},"ARM Category":[{"code":"a8m500000008axGAAQ","label":"APM Server"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Product Synonym

APM;ITCAM4Tx;ITM

Document Information

Modified date:
28 April 2022

UID

ibm16574829

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