Troubleshooting
Problem
This document discusses ordering PTFs electronically using SNDPTFORD and Fix Central.
Resolving The Problem
This document provides a link to the common knowledgebase documents that can be utilized for electronic PTF ordering.
Ordering PTFs electronically is the recommended method to obtaining PTFs. The following are some of the advantages of electronic orders:
Fix Central and download director documents:
Installing PTF images ordered using Fix Central:
Installing PTF images ordered using SNDPTFORD:
Miscellaneous documents for all PTF orders:
Note: You can still obtain PTF using the mail; however, you should expect a minimum of a 5-9 business day shipping. For more on sending fixes on media, see Rochester Support Center document How to Order Fixes On Media
Ordering PTFs electronically is the recommended method to obtaining PTFs. The following are some of the advantages of electronic orders:
| o | The default maximum size for a PTF order to be delivered electronically has been increased, resulting in possible unlimited download sizes: - Dial connections over HTTP/HTTPS (VPN), have a default size limit of 100 MB. - LAN connections, over HTTP/HTTPS, have a default size limit of *NOMAX. |
| o o o |
Default delta PTF order processing, which allows for smaller orders. Same day delivery. Two possible formats for downloading a PTF: - Save File - Image file |
| Note: Both formats are available using SNDPTFORD and Fix Central. |
General Fix Central documents:
- Registering to Use Fix Central and Other IBM Web Sites
- Fix Central Connectivity Considerations
- Fix Central Step-by-Step Order Instructions
- Fix Central Quick Order Option
-
Ordering PTFs Using IBM Fix Central Web Site
Fix Central and download director documents:
Installing PTF images ordered using Fix Central:
- Process to Load PTFs using FTP and Virtual Images From Fix Central
-
Installing PTFs from an Image File Ordered through the Download Director Option of Fix Central
Ordering PTFs using SNDPTFORD:
Installing PTF images ordered using SNDPTFORD:
Miscellaneous documents for all PTF orders:
- How to Move a PTF Bin File from the PC to the IBM i when iSeries Navigator is Not Available
- Checking the Status of Your PTF Order
- Burning CDs for Fix Central Bin Files
Note: You can still obtain PTF using the mail; however, you should expect a minimum of a 5-9 business day shipping. For more on sending fixes on media, see Rochester Support Center document How to Order Fixes On Media
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Historical Number
527614954
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Document Information
Modified date:
13 May 2020
UID
nas8N1018583