z/OS DFSMSrmm Diagnosis Guide
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z/OS DFSMSrmm Diagnosis Guide
SC23-6876-00
Abstract for DFSMSrmm Diagnosis Guide
z/OS Version 2 Release 1 summary of changes
Obtaining diagnostic information
How the DFSMSrmm ISPF dialog provides help when errors occur
Obtaining TRACE command output
Ways in which you can activate tracing
Activating tracing when you are starting the DFSMSrmm ISPF dialog
Tracing from within the DFSMSrmm ISPF dialog
Setting specific TRACE options within the DFSMSrmm ISPF dialog
Displaying TRACE options
Capturing log data to diagnose errors
Steps for using the TRACE command and the ISPF log to diagnose errors
Steps for saving the contents of the log data set
Obtaining dumps to help you analyze and diagnose problems
Obtaining abend dumps for a DFSMSrmm utility error
Obtaining abend dumps for a DFSMSrmm ISPF dialog error
Obtaining dumps to analyze DFSMSrmm waits or loops
Finding the module name in a dump
Using messages and codes to diagnose DFSMSrmm errors
DFSMSrmm message format
EDG0103D
Message types
Checking for output in the DFSMSrmm web service log
Using the Apache Tomcat logger
Using the DFSMSrmm CIM logger
Eliminating common sources of error
When you want to remove virtual volumes and VTS library is no longer available
When DFSMSrmm messages do not appear
When inventory management fails
When response time is too long
When you run out of scratch volumes
Obtaining volume information
Checking volume status
Checking volume availability
If availability field is blank
If the value Vital Record is displayed in the availability field
If the value Pending Release is displayed in the availability field
If the value Open is displayed in the availability field
If the value On Loan is displayed in the availability field
Changing actions for volumes in system-managed tape libraries
When volumes expire prematurely
When volumes move to the wrong storage location
When volumes do not move to storage locations
When you lose a volume
When users are not notified automatically
When errors occur in the DFSMSrmm control data set
When there is not enough available storage to list all the volumes
When there is not enough available storage to list all the volumes with the DFSMSrmm web service
When the DFSMSrmm WebSphere web service does not respond
When the DFSMSrmm Tomcat web service does not respond
When the DFSMSrmm CIM provider does not return output
When an SMI-S client cannot correctly process entries of tape libraries from the DFSMSrmm CIM agent
When common system abends occur
Diagnosing errors using the Problem Determination Aid Facility
Viewing PDA data with the ISPF browse function
Formatting PDA data with the DFSMShsm ARCPRPDO (PDA trace formatter) program
Specifying formatting options
Specifying selection options
Recommendations for using PDA formatter
Copying PDA trace data sets to tape
Using the DFSMSrmm IPCS verb exit routine
DFSMSrmm IPCS verb exit EXEC parameters
Building a keyword string
Finding the component identification keyword
Finding the release level
Determining the type-of-failure
Building an abend keyword
DFSMSrmm ISPF dialog abends
ISPF abend panel
TSO messages
Building keywords for DFSMSrmm abends outside the DFSMSrmm ISPF dialog
Building keywords for wait/loop problems
Developing the message keyword
Developing keywords for incorrect output
Defining keywords for performance problems
Forming keywords for documentation problems
Building keywords for module-related errors
Using the ISPF log to find the module name
Finding the failing module name for an abend type-of-failure
Building keywords for wait and loop types-of-failure
Building keywords for message types-of-failure
Building modifier keyword strings
Searching the IBM Software support database
Contacting the IBM Software Support Center
Keyword worksheet
Problem description (including symptoms not described by keywords)
IBM licensed program information
Base z/OS system information
Keywords
Search arguments used
Information provided by IBM Support Center
DFSMSrmm trace command suffixes
DFSMSrmm system and user completion codes
System completion codes
F13
User completion codes
U0001
Modifier keywords
Copyright IBM Corporation 1990, 2014