Software Distribution Self Service Portal overview
The Software Distribution Self Service Portal is a web-based software portal for user self-provisioning. The Self Service Portal supports endpoints that are on Windows, AIX, and Solaris.
Software can be made available to endpoint users from the Self Service Portal by adding Portal Offer tasks to an Application Management Group. For more information, see Adding tasks to an Application Management Group.
Computer registration is required to enable endpoint users to view the software that was made available to a computer. A software can be in the following state: available, pending, successful, or failed. For more information, see Software installation status.
From the web portal, endpoint users can select any of the available
software and remotely install it on the registered computers.
Note: When
an endpoint user logs in to the Self Service Portal, the software
offer list does not change until the user logs out of the portal.
If the console operator updated the Application Management Group after
the user logs in to the portal, the change takes effect only after
the user logs out and logs in again.
The following table displays a typical Self Service Portal workflow.
| Task | Person responsible | For more information |
|---|---|---|
| Add portal offer tasks to an Application Management Group. | Console operator | See Adding tasks to an Application Management Group. |
| Set up and configure the software distribution self service portal components. | Console operator | See Configuring the Software Distribution Self Service Portal. |
| Generate a PIN for each computer. | Console operator | See Generating a PIN for each computer. |
| Block certain computers from being registered. | Console operator | See Blocking computers from registration. |
| Access the Self Service Portal. | Endpoint user | See Accessing the Software Distribution Self Service Portal. |
| Register computers to users. | Endpoint user | See Registering computers through the Self Service Portal. Note: If
endpoint users are unable to complete self-registration, console operators
can register the computers for the users from the Self Service Portal
Registration Management dashboard. However, this option is not encouraged.
For more information, see Registering computers through the Self Service Portal Registration Management dashboard.
|
| Install software from the Self Service Portal. | Endpoint user | See Installing software from the Self Service Portal. |
| View the software installation history page. | Endpoint user | See Viewing installation history. |
| Uninstall the Self Service Portal. | Console operator | See Uninstalling the Self Service Portal. |
| Troubleshoot. | Console operator | See Frequently asked questions. |