IBM Endpoint Manager, Version 9.2

Installing software from the Self Service Portal

Use this procedure if you are an endpoint user and want to install software on your computers from the Self Service Portal.

Before you begin

Ensure that you registered your computers for the Self Service Portal. See Registering computers through the Self Service Portal.
Familiarize yourself with the different software installation statuses. See Software installation status.

Log in to the Self Service Portal. For more information, see Accessing the Software Distribution Self Service Portal.
If you enabled the Mobile Device Management Self Service Portal, click Available Software tab.
Click a computer to view the available software for that computer.
Note: Previously installed software is still shown in the list with the following status: "pending", "success", or "fail". The reason for retaining the software in the offer list is to provide you with the option for reinstallation.
Select the available software that you want to install.
Note: The list of software might not contain the changes that are made by your administrator during your current login session. You can see the changes only after you log out and log in again.
Click Install.
Figure 1. Install available software

The status of the software immediately changes from "Available" to "Pending" while the software is being installed to the selected computer.