When you create an order with Shopz, you need to specify which operating environment the software will run in. The operating environments include z/OS, z/VM and z/VSE. For each operating environment a different set of package types can be ordered.
When you create an order with Shopz, a default name is assigned. You can change this name to something that will help you identify the order.
order reference number
When you create an order with Shopz, it is assigned an order reference number. When you submit the order, it is also assigned an IBM order number which you can use to track the order.
When you create an order, Shopz stores and tracks the order through delivery and displays its current status on the My orders
page. When additional status or tracking information is available, the status is displayed as a link, which can be followed to view the additional information. The following states are possible for an order:
The order has not yet been submitted and you can still modified it.
The order has been submitted to an IBM order center for manual processing. A representative from the order center will contact you if necessary. Orders are processed manually if they contain any new licensing requirements, special instructions, or if local business practices require it.
The order has been submitted to an IBM fulfillment center for automated processing.
The order has been received by the IBM fulfillment center and is being processed.
The order is being manufactured.
The order has been built by the IBM fulfillment center and is now being packaged for electronic download.
The order is ready to be downloaded from the Internet. Clicking on this status link brings you to the Download page, so you can download the contents of the order from the Internet.
The order has been shipped on physical media.
Delivered on alternate media
The order has been changed from electronic delivery to physical delivery due to its large size. A shipping notice will follow when your order has shipped.
The order has been removed from the IBM download center because its expiration date has passed. If you did not yet download the order, you must resubmit it.
The order has been rejected by the IBM fulfillment center due to invalid submission data. You can view the order for more information.
The order has been canceled by IBM due to an internal processing error. You can view the order for more information.
The order has been delayed at the IBM fulfillment center due to internal processing. Please be patient and you will receive status updates when your order is completed.
The order has been fulfilled. Shopz keeps a record of the order until you decide to discard it.
Some orders contain both items which can be downloaded from the Internet, and items which are shipped on physical media. Such orders are shown with two separate status values.