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Incident response process
Define and accelerate incident response processes with intelligent playbooks
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Define your incident response process

 

When responding to a cybersecurity incident, every second matters. You need to make the right decisions, based on the right data, with the right decision makers, all in the right order. To respond quickly, it’s essential to have a well-defined and efficient incident response plan.

A well-defined incident response (IR) plan requires planning, skills, coordination and automation to ensure a timely and accurate response. NIST outlines IR guidelines that have withstood the test of time. A well-defined IR process should have the following phases:

  • Preparation

  • Detection and analysis

  • Containment, eradication and recovery

  • Post-incident activity

IBM QRadar SOAR empowers your organization to define and execute a strong IR process. Infused with intelligence and automation, QRadar SOAR uses a simple hierarchy of phases, tasks and actions required to aid in your team’s quick and decisive response to cybersecurity incidents.

Topics What is incident response? Case Study SOAR Incident Response Success Story - Doosan Digital Innovation (DDI) Report IBM QRadar SOAR named a Leader: View KuppingerCole Report Calculator Get a price estimate now

How it works

Preparation Detection and analysis Containment, eradication and recovery Post-incident activity
Case studies Avoiding new cyberthreats with new approaches to security

“With IBM, we now have an accurate 24-hour view of the world in real time. We can see every endpoint, every system. And that’s made our cross-team collaboration much more efficient," says Robert Oh, Chief Operating Officer, DDI.

Keeping security breaches at bay consistently with automation and analytics

“For an SOC to be effective, the ability to prioritize our response to the most pressing security risks is nearly as important as detection. The QRadar solution... has made our team far more effective at addressing the threat landscape," says Umair Shakil, Head of Security Operations Center Unit, Askari Bank.

Powering an SOC that delivers trusted security services

“Our Netox Trust cybersecurity services provide visibility into [customers'] unknowns, and our playbooks help them respond when an attack happens," says Marita Harju, Senior Manager, Cyber Security, Netox Oy.

Related products IBM QRadar SOAR

Take the complexity out of response by providing a unified experience that works with your existing business processes.

IBM QRadar EDR

QRadar EDR, formerly ReaQta, provides security analysts with deep visibility across the endpoint ecosystem. You can integrate QRadar EDR with QRadar SIEM with no impact to your EPS count.

IBM QRadar SIEM

Identify and prevent advanced threats and vulnerabilities from disrupting business operations.

Resources What is incident response?

Learn what incident response is, how it works and the associated technologies that help incident response teams carry out or automate key incident response workflows.

IBM X-Force Threat Intelligence Index 2024

Explore insights and observations obtained from monitoring over 150 billion security events per day in more than 130 countries.

Cost of a Data Breach Report 2024

Data breach costs have hit a new high. Get insights on how to reduce these costs.

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