Exceed customer expectations and differentiate your brand
IBM is a Leader in the G2 Spring 2022 Grid Report for Order Management.
Overview
Smart order fulfillment with IBM Sterling Order Management
Accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as real-time inventory management, curbside pickup, buy online pickup in store (BOPIS), and ship from store (SFS). IBM Sterling Order Management provides an intuitive interface with easy-to-use functionality, so you don’t have to rely on IT.
Why choose IBM Sterling Order Management
3 weeks
time-to-market deployment of ship-from-store¹
USD 4.2 million
in new profit from improved order management²
170% ROI
in 3 years by using technology to minimize costs³
Benefits
Enhance the customer experience
Maximize inventory productivity
Leverage omnichannel capabilities
Improve operational margin
Harness advanced intelligence
Accelerate transformation
Customer stories
Testimonials
We have some excellent logistic systems plus we use the IBM Sterling Order Management system, of course. When customer behavior changes, we need our technology platform to react to that. A flexible architecture enables us to pivot and know where we’re investing our time.
Ope Bakare
Vice President and Chief Enterprise Architect
Hudson Bay/Saks Fifth Avenue
While others have AI/ML functionality on their roadmaps, IBM is several years ahead of their competition.
Jerry Sheldon, Lee Holman, Greg Buzek
AnalytsIHL Group
Our mission is about creating a personal experience and we’ve instituted massive platform changes with IBM… that are much more individualized, localized and connected across channels and markets.
Jim Cruickshank
VP of Digital Development & Retail Technology
Pandora
Explore more about IBM Sterling Order Management
IBM Sterling Order Management benefits calculator
Calculate the benefits of using IBM Sterling Order Management to help support your sustainability goals while delivering on more customer promises with smart omnichannel order fulfillment.
The Order Management Market
In this IHL Executive Advisory Program Research Study, learn about key trends and drivers in the order management software market. See why IBM was ranked a leader.
The perfect order, every time
Explore the new standard in omnichannel fulfillment to get at the heart of extraordinary customer experiences in this self-paced demo.