The Order Management Market

This IHL Executive Advisory Program Research Study identifies key trends and drivers in the order management software market. Of the 11 key evaluation categories analyzed, IBM had the leading score in 7.


Exceed customer expectations and differentiate your brand

IBM is a Leader in the G2 Fall 2022 Grid Report for Order Management.

Download the flyer (PDF, 343 KB)

G2 Fall 2022 badge

Why choose IBM Sterling Order Management

3 weeks

time-to-market deployment of ship-from-store¹

USD 4.2 million

in new profit from improved order management²

170% ROI

in 3 years by using technology to minimize costs²


Enhance the customer experience

Keep customer promises with flawless order fulfillment execution across every channel.

Maximize inventory productivity

Meet peak-period demand and avoid overpromising, losing sales or incurring unexpected charges.

Leverage omnichannel capabilities

Empower customers to engage however and whenever they want, regardless of channel.

Improve operational margin

Automate processes, increase inventory turns and minimize shipping expenses with ship-to-store options.

Harness advanced intelligence

Utilize AI-powered insights to scale operations and maximize profitability.

Accelerate transformation

Simplify technology complexity with quick implementation to fast-track customer experiences.


Explore more about IBM Sterling Order Management

IBM Sterling Order Management benefits calculator

Calculate the benefits of using IBM Sterling Order Management to help support your sustainability goals while delivering on more customer promises with smart omnichannel order fulfillment.

The perfect order, every time

Explore the new standard in omnichannel fulfillment to get at the heart of extraordinary customer experiences in this self-paced demo.

True Cost of Out-of-Stocks & Overstocks

Can retailers handle the truth when it comes to the status of their inventory position?