Smart order fulfillment with IBM Sterling Order Management

Accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as real-time inventory management, curbside pickup, buy online pickup in store (BOPIS), and ship from store (SFS). IBM Sterling Order Management provides an intuitive interface with easy-to-use functionality, so you don’t have to rely on IT.

Example of and IBM Sterling Order Management dashboard

The Order Management Market

This IHL Executive Advisory Program Research Study identifies key trends and drivers in the order management software market. See why IBM Sterling OMS is the leader in the market.

Why choose IBM Sterling Order Management

3 weeks

time-to-market deployment of ship-from-store¹

USD 4.2 million

in new profit from improved order management²

170% ROI

in 3 years by using technology to minimize costs²


Enhance the customer experience

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Keep customer promises with flawless order fulfillment execution across every channel.

Maximize inventory productivity

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Meet peak-period demand and avoid overpromising, losing sales or incurring unexpected charges.

Leverage omnichannel capabilities

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Empower customers to engage however and whenever they want, regardless of channel.

Improve operational margin

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Automate processes, increase inventory turns and minimize shipping expenses with ship-to-store options.

Harness advanced intelligence

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Utilize AI-powered insights to scale operations and maximize profitability.

Accelerate transformation

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Simplify technology complexity with quick implementation to fast-track customer experiences.

Industry accolades


Explore more about IBM Sterling Order Management

IBM Sterling Order Management benefits calculator

Calculate the benefits of using IBM Sterling Order Management to help support your sustainability goals while delivering on more customer promises with smart omnichannel order fulfillment.

The perfect order, every time

Explore the new standard in omnichannel fulfillment to get at the heart of extraordinary customer experiences in this self-paced demo.

True Cost of Out-of-Stocks & Overstocks

Can retailers handle the truth when it comes to the status of their inventory position?