Speed up your digital transformation by simplifying technology integrations. Implement complex omnichannel order fulfillment processes, including real-time inventory and warehouse management, curbside pickup, ship from store, and buy online, pickup in store (BOPIS). The IBM Sterling Order Management platform not only offers an intuitive interface with accessible functionality and notifications, but also extends its capabilities through key add-ons:
Each add-on is designed to seamlessly integrate with the core IBM Sterling Order Management system, optimizing your e-commerce management and fulfillment centers operations. With IBM Sterling Order Management, you can merge all your sales channels onto one fulfillment platform that helps you accurately track inventory levels, coordinate third-party logistics and organize customer orders, shipping options and returns management, all while reducing shipping costs. The platform’s cloud-based tools and apps make your e-commerce platform and warehouse management system smarter, transforming your large or small business into its own fulfillment company.
Explore this IHL research study to see the key trends and drivers that make the IBM Sterling Order Management system a leader in the market.
Read IDC's opinion on order orchestration and fulfillment applications
Explore the IBM Sterling OMS ebook
3 weeks time-to-market deployment of ship-from-store.1
USD 4.2 million in new profit from improved order management.
170% ROI in 3 years by using technology to minimize costs.
Keep customer promises with flawless order fulfillment management and execution across every channel.
Meet peak-period demand and avoid overpromising, losing sales, improper routing or incurring unexpected charges.
Multichannel ecommerce orders empower customers to engage however and whenever they want.
Automate processes and workflows, increase stock levels and inventory turns and minimize shipping expenses with ship-to-store options.
Utilize AI-powered insights to scale ecommerce business, fulfillment operations and maximize profitability.
Simplify technology complexity with quick implementation to fast-track customer experiences.
Which deployment model is right for you?
Let IBM run order management software as a service for you on IBM Cloud®.
Use IBM-provided certified containers and Red Hat® OpenShift® on IBM Cloud platform. Orchestrate a multi-cloud deployment on any cloud of your choice or in your on-premises environment, leveraging DevOps best practices.
Deploy OMS in the traditional method behind your firewall. Use your installed infrastructure and manage hardware provisioning to scale up and down as needed.
Learn more about IBM Sterling Order Management
Calculate the benefits of using IBM Sterling Order Management to help support your marketplace sustainability goals while delivering on more customer promises with smart omnichannel order fulfillment.
To meet customer demand, retailers must understand what inventory is available to promise and must be able to deliver on that promise.
Explore the new standard in omnichannel fulfillment to get at the heart of extraordinary customer experiences in this self-paced demo.
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