Inventory promising is no longer just about providing delivery estimates. With IBM's innovative capabilities, we are taking the concept to a new level by offering a comprehensive solution that transforms the way retailers manage and fulfill orders. From real-time delivery promises to predictive analytics, our approach goes beyond simply providing an estimated arrival date to shoppers. With our state-of-the-art technology, retailers can now better manage their inventory and ensure that the right products are in the right place at the right time.
Why choose IBM Sterling Promising1 service:
- 1% - 3% Increase in online sales with estimated arrival date (EAD) across Product List and Detail Pages.
- .25% - .50% Increase in online sales by reducing returns through accurate and on-time order delivery.
- 49% of shoppers would cancel their cart due to a mismatch between expectations for delivery date and actual delivery date.
Certainty of product availability, delivery estimates, actual delivery and prompt customer service.
Choice for how I order, where and when I can have it delivered or picked up, and of my post-order service options.
Transparency of the entire order journey, from order tracking to returns.
Profitability in driving higher commerce conversions and in-store sales, and upsell of related products.