Understand where customers are struggling and increase conversions
Welcome to Watson Marketing
Uncover actionable insights and deliver personalized experiences that customers want and value. Build relationships that drive engagement seamlessly across all channels. Make every touchpoint an opportunity to engage customers as individuals.
66% of CMOs
say developing deeper, richer customer experiences is their top marketing priority.
This is the moment everything changes
Watson Marketing for Digital Marketing Agencies
Solutions
Omnichannel marketing automation
Drive results with personalized customer experiences across all channels.
Marketing analytics
Get deeper insights that help you make smarter marketing decisions.
Customer experience analytics
Drive lasting loyalty with exceptional end-to-end customer experiences.
Mobile marketing
Boost engagement and conversions wherever your customers are with SMS, push notifications and more.
Personalization
Tailor your digital marketing across every engagement opportunity in real time.
B2B marketing
Access comprehensive lead management — identify and convert more leads, more quickly and in any channel with AI-powered marketing automation.
Advertising
Ensure your ad spend is delivering the maximum impact for your campaigns.
Discover the cognitive capabilities of Watson Marketing
What if you could personalize your website for every visitor in real-time?
Identify the right audience and which customers are likely to convert.
What if weather automatically started personalized customer interactions?
What if you always had the exact content you needed at your fingertips?
Explore our Partners
IBM has assembled an impressive ecosystem of Business Partners to give you access to a wide variety of specialized and validated solutions.
Partner with us
Join the IBM Business Partner ecosystem. Take advantage of benefits that will help you promote, connect and grow your business.
See marketing solutions designed especially for the CMO