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Improve patient care and efficiency with secure platforms and AI-powered automation
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A digital reinvention to healthcare

We design secure platform experiences for data and artificial intelligence needs across enterprise, which help streamline various tasks, from answering phones to analyzing population health trends (and likely, applications yet to be considered) in real time. For instance, IBM® watsonx Assistant™ AI healthcare chatbots are built on machine learning and natural language processing (NLP) models. 

Generative AI helps reduce human error, assist medical professionals and staff, and provide patient services 24/7. Artificial intelligence technologies can be implemented in the following departments of healthcare organizations:

  • Information Security
  • IT
  • Customer service
  • Marketing 
  • Procurement
  • Product development
  • Sales 
  • Supply chain

IBM's advanced healthcare technology solutions are helping improve competitive advantage and healthcare experience, and IT services are helping with digital transformation and implementations at scale. Our healthcare clients include service providers like hospitals and health systems, and payers like government agencies and private health insurers across the world.

Solutions for healthcare technology  Operationalize AI across business

Use IBM® watsonx™ or build your own machine learning models to transform healthcare services with a great user experience.

Cloud solutions for healthcare industry

Make better point-of-care decisions with cloud solutions for the healthcare ecosystem, using deep industry expertise and HIPAA-enabled and GxP-enabled data sets.

Create smarter customer experiences

Harness the data, tools and tech that make great customer experience possible. Get support in workflow optimization with end-to-end IT solutions and services.

Put intelligent IT to work

Drive dynamic business outcomes by ensuring application and infrastructure performance, and build the future of healthcare.

Healthcare storage solutions

Readily access healthcare data faster, smarter and more affordably, for fast and reliable decision making processes.

Data protection

Protect the healthcare data, patient data and business processes that run on devices connected to your network and used by clinicians, nurses and other healthcare professionals.

Case studies NHS Digital

Increasing cybersecurity preparedness and resilience for the sake of patient care, with enhanced security services and support to block real time would-be threats.

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Providence

Protecting the health of Providence's cloud and hybrid environment and maintained the resilience of its critical applications, with great decision support to migrate to cloud.

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Humana

Reducing costly pre-service calls and improving the provider experience with conversational AI to help build a productive digital health conversation system.

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Royal Melbourne Hospital

Implementing a digital facilities management solution to streamline processes for better customer, staff and patient experiences, using healthcare IT from IBM.

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Mayden

Using observability to support delivery of mental health services and improve patient outcomes.

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University Hospitals Coventry and Warwickshire (UHCW) NHS Trust


Utilizing IBM® watsonx.ai™ technology to enhance patient-centered care delivery by serving over 700 additional patients weekly, and experiencing a 6% drop in missed appointments for some patients.

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Contact IBM Consulting to learn more about transforming your healthcare business, operations and technologies.

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