Boost enterprise productivity with advanced, high-impact virtual agents
Conversational AI for fast and friendly customer care
IBM watsonx Assistant is a product that helps build better virtual agents to drive enterprise productivity, empowering teams to deliver frictionless self-service experiences and seamlessly scale across your business.
Powerful watsonx Large Language Models (LLMs), designed for targeted business use cases.
No coding skills required to build generative AI assistants on our intuitive interface.
Pre-built connections with a wide array of channels, business systems and third-party apps.
Added security to safeguard against hackers and misuse of customer data.
Use cases
Transform the digital banking experience you offer customers and personalize interactions so they feel uniquely human.
AI-powered chatbots deliver intelligent automation to streamline experiences. Empower patients to quickly help themselves with simple inquiries.
watsonx Assistant fuels the hybrid shopping experiences that today’s customers want. Deliver highly personalized, contextually relevant shopping experiences with omni-channel support at scale.
AI-powered chatbots for 24/7 citizen support can help your government better serve and connect with your constituents.
AI-powered chatbots set a new standard for insurance when you deliver the experiences customers demand. Provide immediate responses that are personalized and accurate.
Transform the digital banking experience you offer customers and personalize interactions so they feel uniquely human.
AI-powered chatbots deliver intelligent automation to streamline experiences. Empower patients to quickly help themselves with simple inquiries.
watsonx Assistant fuels the hybrid shopping experiences that today’s customers want. Deliver highly personalized, contextually relevant shopping experiences with omni-channel support at scale.
AI-powered chatbots for 24/7 citizen support can help your government better serve and connect with your constituents.
AI-powered chatbots set a new standard for insurance when you deliver the experiences customers demand. Provide immediate responses that are personalized and accurate.