Customer Centre capabilities

If you are an active leasing customer of IBM Global Financing, you can create your Customer Centre account at any time by reaching out to your representative.

Customer Centre comprises three modules — delivery confirmation, lease management and end-of-lease, which aggregates your asset information into one simple tool. You can use each module individually or in any combination that best suits you:

Delivery confirmation
Electronic management of your delivery confirmation documents: Accept, sign, edit, review, send out for a signature, customize or download your documents. Currently available in the United States only.

Lease management
Manage your financed assets during your lease. Estimate payment forecasts, create and customize financed item reports, query download and create asset and invoice reports and manage leased assets globally.

End-of-lease management
Manage the end of your lease as simply as the beginning. View your end-of-lease choices, create customized end-of-lease reports to weigh your options and electronically execute on your decisions. Currently available in the United States, Canada and Germany.

Learn how to use the Customer Centre tool

Customer Centre features a full spectrum of powerful lease management functions that you can explore in the video tutorials below.

If you don't have the Macromedia Flash player, please download it.

 

Delivery confirmation module tutorials

Lease management module tutorials

End-of-lease module tutorials

Just need to manage end of lease?

Learning Series function - IBM End of Lease Centre

Don't need the full functionality of Customer Centre. IBM End of Lease Centre provides leasing customers a self service and automated end of lease notification and decisions communication process.

Log into IBM End of Lease Centre as a guest or registered user using an access number.