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This year at NRF 2025, IBM took center stage, showcasing innovations and transformative strategies to help retailers thrive in a rapidly-evolving business landscape.
With AI and hybrid cloud at the forefront, IBM demonstrated how to stay ahead by enhancing customer engagement, optimizing supply chains and modernizing operations.
Let’s turn your challenges into opportunities—stay ahead with IBM’s AI and hybrid cloud expertise.
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Learn how to apply generative AI to delight your customers and improve contact center productivity.
Discover how—with the right foundation model and AI principles—generative AI assistants can boost agent productivity and facilitate greater operational efficiencies while driving ethical and compliant practices.
Learn how to transform your supply chain workflows with the help of AI.
Learn how generative AI can preempt supply chain disruptions and unleash growth opportunities.
Learn how IBM Sterling Order and Fulfillment Suite can accelerate business success with decision-making that stems from transparent, trustworthy AI.
Explore how to modernize your IT and scale AI for your retail business.
Camping World differentiates its customer experience by modernizing its call centers with the help of IBM Consulting.
John Lewis revitalized its order management system for enhanced operational efficiency, and reduced time needed for production releases by two weeks.
See how multinational cosmetics company, Natura, achieved significant cloud cost savings while optimizing customer experience using IBM Turbonomic.