What's new in Order Hub

To meet your business needs, Order Hub introduces important new features and enhancements.

Important: Next generation platformWhen Order Hub introduces new pages and actions, review your resource permissions and modification rules. New pages and actions are not enabled by default. For more information, see

Order Hub release information

Release schedules
Order Hub for Sterling Order Management System Software is a multitenant SaaS application and is updated on the same schedule as the Sterling Order Management System Software developer toolkit for all environments. For more information, see the following schedules:
Resolved issues
For more information about the issues that were fixed in Order Hub, see Order Hub resolved issues.

Order Hub what's new features and enhancements

See the most recent features and enhancements in Order Hub. The most recent enhancements are listed first.

4 October 2024

Added ability to return nonreturnable items
Authorized approvers can now override return policies and create returns for nonreturnable items. For more information, see Creating order returns.
Improve inventory searches by requiring mandatory criteria
You can improve your inventory search results by requiring users to input mandatory criteria such as Item ID. For more information, see Configuring settings.
The Inventory page can retain its previous look
The inventory search uses a new data model. You can retain the previous look of your inventory page by overriding the default setting. For more information, see Inventory in Configuring settings.
Fixes and resolved issues
This release contains fixes and resolved issues that were found to help make sure that Order Hub functions properly. For more information, see Order Hub resolved issues.

6 September 2024

Configure carrier services for physical or dimensional weight with IBM® Sterling Intelligent Promising

You can configure the career services to input the physical weight or dimensional weight of the package. For more information, see Configuring carrier services.

Fixes and resolved issues
This release contains fixes and resolved issues that were found to help make sure that Order Hub functions properly. For more information, see Order Hub release notes.

2 August 2024

Filtering orders by status

You can review the order optimization decisions that are made by the Optimization service, specifically for prepurchase order scenario or calls made for Calculate checkout assignments using costs API.

You can create an optimization profile with order status conditions. For more information, see Managing optimization profiles.

You can filter the orders by order status from the Optimization dashboard and Optimization explainer. For more information, see the Viewing the optimization dashboard and Order list page of Sterling Intelligent Promising Inventory Visibility documentation.

Customize the login page
You can customize the branding that appears on the Order Hub login page to reflect the specific brand name and logo of your organization. For more information, see Customizing the login page.

5 July 2024

Fixes and resolved issues
This release contains fixes and resolved issues that were found to help make sure that Order Hub functions properly. For more information, see Order Hub release notes.

7 June 2024

Add new routes to existing applications in Order Hub
You can customize applications by adding new routes to the applications. You use the schematics command to create the packages for each route and update the files within the application. For more information, see Adding new routes to existing applications.

3 May 2024

Set added default settings for inventory considerations by using Order Hub
In IBM Sterling Intelligent Promising, you can set default settings for inventory considerations. You configure inventory availability and reservation expiration time by using the Order Hub user interface. For more information, see Default tenant settings.
Configure added node properties by using Order Hub
You can configure several new node properties for Sterling Intelligent Promising by using the Order Hub user interface. For more information, see Configuring nodes.
Use HTTP to run Order Hub customizations
You can configure the system so that Order Hub uses HTTP to call IBM Sterling Order Management System Software APIs. For more information, see Running Order Hub customizations by using HTTP.

5 April 2024

IBM Sterling Intelligent Promising fulfillment rules support destination-based conditions
You can restrict your fulfillment rules by applying carrier service restrictions and destination-based conditions, such as Country, State, and City. For more information, see Fulfillment rules.
Define, search, and view carrier services by using carrier transit details
You can specify the carrier transit details that you want to consider for a carrier service for an order. You can also search and view carrier transit zones and rates based on various criteria, such as origin, destination, node type, and weight range. For more information, see Defining carrier transit details and Viewing transit carrier details.
Filter by order status in the Optimization explainer
In the Optimization explainer, the Order list page includes an order status filter. You can filter the orders by Standard or Cart/draft order status. For more information, see Order list page.

1 March 2024

User management enhancements
On-premises Order Hub administrators can now create, search, and manage Sterling Order Management System Software users. For more information, see Adding users to Order Hub.
Optimization setting enhancements
Fulfillment managers can now see optimization considerations on the Tenant configurations page in the Order Hub user interface. For more information, see Default tenant settings.

19 January 2024

Order Hub now has on-premises support forIBM Sterling Intelligent Promising
Order Hub on-premises customers can now access IBM Sterling Intelligent Promising features. For more information, see Sterling Intelligent Promising Overview. To configure IBM Sterling Intelligent Promising integration, see Configuring a connection to Sterling Inventory Visibility.
The Order Hub framework is now on Angular v15
Angular v13 is at an end of life status, so the Order Hub framework is now on Angular v15.
New Shipment metrics enhancements
Fulfillment managers can now use two new tabs on the Shipment metrics pages to view the shipment status and release status durations. The Shipment status duration tab provides a view of the number of hours that the shipment has been in the specific status, for example, in the Ready for backroom pickup status. The Release status duration tab provides a view of the number of hours that the order release is in the specific status. For more information, see Node metrics page.
View and modify default tenant settings forIBM Sterling Intelligent Promising
Administrators can now view and modify default tenant settings for IBM Sterling Intelligent Promising. For more information, see Default tenant settings.
Create rules with item attribute conditions
Fulfillment managers can now create rules with item attribute conditions. Item attributes are added as a new condition type when you are creating rules.