ClientelingEdit online Identifying a customerYou can identify a customer from the Look up Customer portlet in the Customer Service view.Viewing a customer profileYou can view the customer's details, product recommendations, recently viewed products, wish list, order history and so on from a customer's profile.Viewing mini cartYou can view the products in a customer's cart on the customer's profile. You can also delete individual products or checkout to continue with order capture.Viewing product details from customer profileYou can view the details of a product that the customer is interested to purchase, availability of the product and the associated popular products.Adding products to an order from customer's profileYou can quickly add a product to an order from the customer's profile.Managing customer notesYou can view existing notes associated with a customer and add new notes to the customer's profile.Viewing order historyYou can view customer's order history from customer's profile.Viewing appointments from customer profileYou can view a customer's open appointments from the Customer Profile screen.
