IBM Sterling Order Management
  • Use cases
    • B2B Order Management
    • B2C Order Management
  • Pricing
  • Resources

IBM Sterling Order Management: Resources

Learn how IBM supports omnichannel order management

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Solution overviews

IBM Sterling Order Management

Deliver the "perfect order" with an intelligent fulfillment platform.

Read the data sheet (PDF, 102 KB)

IBM Sterling Inventory Visibility

See it. Sell it. Manage it more profitably.

Read the overview (PDF, 1 MB)

IBM Sterling Fulfillment Optimizer with Watson

Execute optimized omnichannel fulfillment plans at the lowest cost-to-serve.

Read the overview (PDF, 115 KB)

Product demos

The Perfect Order

Explore the new standard in omnichannel fulfillment.

View the demo

Inventory visibility

See how you can say “yes” more often to your customers, while getting accurate and scalable inventory views, and maximizing inventory ROI.

Experience the demo

IBM Sterling Fulfillment Optimizer with Watson

Gain a holistic view of omnichannel operations across different functional areas.

View the demo

Case studies

Follett Corporation

Unifying 1,200 independent online stores with an order management system.

Read the case study

Eileen Fisher

Delivering consistent, high-quality customer experiences with omnichannel order management.

Read the case study

Parker Hannifin Corporation

Turning supply network complexity into competitive advantage with a global order orchestration framework.

Read the case study

Fossil

Empowering customers to engage on any touchpoint with an omnichannel fulfillment hub.

Read the case study

Analyst reports

IHL

The Order Management Market: An IHL Retail Executive Advisory Program Research Study, September 2020

Read the report

Forrester

The Omnichannel Maturity Report 2020 reveals why customers are demanding more, why capabilities must evolve and how to target areas for improvement.

Read the report

Forrester

The Total Economic Impact™ of IBM Sterling Order Management for B2C companies

Read the report

B2B resources

Certified containers

Modernize and scale your enterprise software solutions across multiple environments with IBM Certified Containers on Red Hat® OpenShift®.

Read the paper (PDF, 669 KB)

Forrester

Enable more efficient relationships among B2B businesses, their partners and their customers with IBM Sterling Order Management.

Register for the report

Industrial point of view

Deliver on more customer promises, whether you're in wholesale distribution, manufacturing, logistics or other industrial sectors.

Read the paper

Webinars

Omnichannel order management

IDC examined the impact fulfillment can have on the customer experience.

Watch the webinar (link resides outside ibm.com)

Perfect order management

Hear about best practices for choosing a solution that meets customer needs.

Watch the webinar (link resides outside ibm.com)

Inventory visibility

Together let’s optimize your inventory.

Watch the webinar (link resides outside ibm.com)

Expert resources to help you succeed

Product documentation

Find answers quickly in IBM product documentation.

Blog

Gain insights on building an intelligent, self-correcting supply chain.

Community

Get technical tips and insights from others who use the product.
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