IBM Tririga 101

IBM TRIRIGA 101 TRIRIGA is an Integrated Workplace Management System (IWMS) helping enterprise real estate and facilities teams manage portfolios and assets throughout their lifecycle.

Support Resources

Support portal

Essential Documentation

Release Notes for IBM TRIRIGA Products

Compatibility Matrix for IBM TRIRIGA Products

Supported Versions for IBM TRIRIGA Products

Download Instructions for IBM TRIRIGA Products

Support Lifecycle Policies for IBM TRIRIGA Products

Go to the Product Lifecycle page

All the Technical Notes

Technical Notes

How to provide the Must Gather for TRIRIGA support cases

How do you run the Must Gather tool and upload the generated data to TRIRIGA product support?

How to acquire the IBM TRIRIGA Connector for Esri ArcGIS Indoors

When looking at documentation for installing IBM TRIRIGA Connector for Esri ArcGIS Indoors (TRI_Esri_Indoor_Connector_vx.x.x.zip) it’s not clear how to acquire this file.

IBM TRIRIGA custom BIRT Reports previews correctly in BIRT Eclipse but does not run on TRIRIGA

When running a custom BIRT reports or forms, the users are getting an error in the front-end.

Duplicate Food Order are displayed when running report triFoodServiceLineItem – UX – Food Order Summary

When you create a food order from within a reservation and you see that in the front end application everything seems correctly set.

BIRT Designer Test Connection to TRIRIGA Fails with “Could not initialize class” Error.

When setting up a BIRT Eclipse Designer connection to a TRIRIGA Server using the URL http://// remote, you encounter a “Could not initialize class” error during the connection test.

TRIRIGA BIRT Report images do not render in my TRIRIGA Application.

General images, such as logos and graphs are not rendering in TRIRIGA BIRT Reports.

How to clean up SESSION_HISTORY table using the Cleanup Schedule in the IBM TRIRIGA Admin Console

Maintenance to clean up events from SESSION_HISTORY table with large number of events producing a large SESSION_HISTORY table size.

How to monitor a single value of TRIRIGA System Performance by using the Admin Console, URL or API?

You can monitor many individual values of your TRIRIGA System Performance by using the Performance Monitor resources.

How can I clear up IBM TRIRIGA Application Server’s cache area?

I need to clear or verify the cache in the IBM TRIRIGA Application Server, as it appears corrupt or may not be refreshed after deploying a new EAR file. How can I do this?

Best Practices and Configuration

Best Practices for System Performance

Use these best practices to improve the performance of applications on the IBM® TRIRIGA® Application Platform.

Troubleshooting SSO

Several issues are known to occur with single sign-on (SSO), for example, if it is not configured properly.

Installing TRIRIGA Application Platform on IBM WebSphere Application Server Liberty profile

During the TRIRIGA Application Platform installation process, you can select the type of application server you want to use.

Upgrading applications

This content provides best-practice instructions for how to manage future upgrades of your TRIRIGA application objects.

Upgrading IBM TRIRIGA Application Platform

Upgrading the IBM® TRIRIGA® Application Platform involves preparing servers, verifying the installation, configuring settings, and reviewing log reports for issues.

IBM TRIRIGA reverting upgraded Platform or Portfolio versions

How can I revert back a IBM TRIRIGA upgrade? Is there any way to do so?

Installing IBM TRIRIGA Application Suite components

To deploy the TRIRIGA Application Suite on OpenShift, upgrade to Platform 4.0, configure your database (either within the cluster or externally), and then install the IBM TRIRIGA components.

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Workflow Analyzer

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