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Overview
What is Watson Text to Speech?
IBM Watson Text to Speech is an API cloud service that enables you to convert written text into natural-sounding audio in a variety of languages and voices within an existing application or within Watson Assistant. Give your brand a voice and improve customer experience and engagement by interacting with users in their native language. Increase accessibility for users with different abilities, provide audio options to avoid distracted driving, or automate customer service interactions to eliminate hold times.
Benefits
Improve user experience
Boost contact resolution
Protect your data
Run it anywhere
Use cases
Pair with Watson Assistant for additional use cases
Customer service
Reduce customer wait time by addressing common queries faster and more efficiently.
Agent assistance
Assist agents while on calls with document search and next-best-action prompts.
Call center analytics
Identify emerging call patterns, customer complaints and agent training issues.
Feature highlights
What sets Watson Text to Speech apart?
Real-time speech synthesis
Provide multilingual, natural-sounding support.
A unique voice for your brand
Create a branded voice with Premium.
Leader in AI and ML
Benefit from IBM Research in AI and machine learning.
Client stories
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