Need a virtual assistant for voice and speech channels?

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Overview

What is Watson Text to Speech?

IBM Watson Text to Speech is an API cloud service that enables you to convert written text into natural-sounding audio in a variety of languages and voices within an existing application or within Watson Assistant. Give your brand a voice and improve customer experience and engagement by interacting with users in their native language. Increase accessibility for users with different abilities, provide audio options to avoid distracted driving, or automate customer service interactions to eliminate hold times.

Benefits

Use cases

Pair with Watson Assistant for additional use cases

Customer service

Reduce customer wait time by addressing common queries faster and more efficiently.

Agent assistance

Assist agents while on calls with document search and next-best-action prompts.

Call center analytics

Identify emerging call patterns, customer complaints and agent training issues.

Feature highlights

What sets Watson Text to Speech apart?

Related products

Watson Speech to Text

Transform voice into written text with powerful machine learning technology.

Watson Assistant

Solve customer issues the first time using an AI virtual assistant across any application, device, or channel.

Watson Discovery

Find specific answers and trends from documents and websites using search powered by AI.

Get started now with IBM Watson Text to Speech