Overview

Now available as AI for IBM partners

IBM Text to Speech is now available as a containerized library for IBM partners to embed AI technology in their commercial applications.

Need a virtual assistant for voice and speech channels?

IBM Watson Text to Speech is now available as a containerized software library designed for IBM partners to embed best-in-class AI speech technology into new or enhanced applications.

Use cases

Customer self-service

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Customer self-service

Answer common call center queries using a Watson-powered virtual assistant on the phone.

Call analytics

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Call analytics

Improve call center performance by mining conversation logs to quickly and accurately identify emerging call patterns, customer complaints, sentiment, non-compliant behavior and more.

Agent assist

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Agent assist

Boost agent productivity and success with real time assistance during calls using AI-powered document and intranet search. As the agent is speaking with a customer, Watson listens in on the conversation, transcribes the audio, searches for relevant content within documentation, and feeds the answer back to the agent within seconds.

Benefits

Improve user experience

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Help all customers comprehend your message by translating written text to audio.

Boost contact resolution

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Solve customer issues faster by providing key information in their native language.

Protect your data

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Enjoy the security of IBM’s world-class data governance practices.

Run it anywhere

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Support global languages and deploy on-premises or on any cloud.

Feature highlights

What sets Watson Text to Speech apart?

Related products

Watson Speech to Text

Transform voice into written text with powerful machine learning technology.

Watson Assistant

Solve customer issues the first time using an AI virtual assistant across any application, device, or channel.

Watson Speech Libraries for Embed

Infuse powerful natural language AI into commercial applications with a containerized library designed to empower IBM partners with greater flexibility.

See Watson Speech to Text capabilities in action