Watson Discovery is different from traditional search
Traditional enterprise search and search engines don’t provide employees and customers with exact answers. They can’t understand the nuances of phrases and acronyms in your industry and accurately search through your complex documents in a timely manner. Watson Discovery solves these challenges. It is enterprise search that delivers specific answers to your queries while also serving up the entire document and supporting links, allowing your employees and customers to make informed decisions with confidence.
Why Watson Discovery?
Understands business documents
Traditional search can’t fully understand the structure of your complex business documents because they contain industry-specific content and exist in different formats – like PDFs, Excel tables, and PowerPoints – that are visually difficult for traditional search to interpret. With Smart Document Understanding (SDU), you can visually label the text within your enterprise documents (from headers and footers, to tables, and so on) allowing Watson Discovery to surface the exact answer from a body of text or section. Thanks to machine learning, once you train SDU on a few pages, you can begin to apply that understanding to hundreds.
Powered by machine learning
Your search tool needs to continue to learn and improve over time. Watson Discovery’s Integrated Machine Learning capabilities allow it to continuously improve from user interactions and enables users to create and deploy custom machine learning models based on domain expertise faster than ever before. Watson Discovery Machine Learning features include relevancy ranking, text analytics, custom model optimization, and more.
Integrates with conversational AI to find answers to your questions
Most chatbots frustrate users when asked detailed questions, relaying that they don’t understand and can’t provide an accurate answer. Watson Discovery’s integration with IBM’s award-winning conversational AI, Watson Assistant, enables users to retrieve both pre-trained answers as well as more complex content found in their knowledge bases, product manuals, project reports, and more. It’s so much more than a chatbot.
First look at new NLP features
Learn about the newest NLP features inside Watson Discovery.
How to deploy custom models with Watson
Understand how to enhance Watson Discovery’s AI search capabilities by creating custom models specific to your domain.
Get started with the Watson Discovery for free
Experience our free forever Lite Plan to try before you buy. The Lite Plan is available to users for as long as they need.
Transform your business with AI search
Learn how AI search meets employees’ need for information and helps them get work done smarter and faster.
A Leader in Gartner Magic Quadrant for Insight Engines
IBM was named a ‘Leader’ in Gartner’s Magic Quadrant Insight Engines 2019. Watson Discovery doesn’t just extract information – it crawls complex business documents serves up answers with context, leading businesses to insights impossible to derive otherwise.
Leader in AI Search
IBM Watson Discovery is named a 'Leader' in “The Forrester Wave™ Cognitive Search Q2 2019 report, receiving the highest scores possible in information ingestion, intent intelligence, relevancy intelligence and tuning tools criteria.
Use cases
Empowers 4,600 employees
Prudential, a leading life insurance company, is using Watson Discovery to scale expertise across their financial consulting teams.
Understands 62 complex products and services
Bradesco, one of Brazil’s largest banks, is using Watson Discovery to give personal attention to 65 million customers.
Reduces time spent on research by 75%
Woodside, Australia’s largest independent oil and gas company, is using Watson Discovery to reduce time spent researching problems by 75%.