Overview

Use cases

Pinpoints answers

Search bar that uses context to pinpoint answers

Pinpoints answers

Comb through content in your connected data sources, pinpoint the most relevant passage and obtain the source documents or webpage with Watson Discovery.

Finds trends

Interface that uses data to find relationships between content

Finds trends

Dig through your data in real time to reveal hidden patterns, trends and relationships between different pieces of content. Use text analytics to gain insights into customer and user behavior, analyze trends in social media and e-commerce, find the root causes of problems to inform decision making, and more.

Better chatbots

Chatbot that improves customer experience with IBM Watson Assistant

Better chatbots

Improve customer experience with Watson Assistant’s Search Skill so your virtual assistant can provide answers from your documents and data in a conversational search experience.

Accrue USD 6.13 million in benefits

Learn how customers achieve a 383% ROI.

Features

Watson Discovery understands the language of your business

Reports

Savings and benefits with NLP

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Savings and benefits with NLP

IBM Watson Discovery customers experience USD 6.13 million in benefits. Read the Forrester Total Economic Impact Report to learn how to achieve a 383% ROI and lower business costs.

Leader in Insight Engines

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Leader in Insight Engines

IBM was named a Leader in Gartner’s Magic Quadrant Insight Engines 2021. Watson Discovery's crawler and NLP produce fresh insights derived from complex business documents.

Leader in Document Text Analytics

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Leader in Document Text Analytics

IBM's Watson Discovery was named a 'Leader' in the Q2 2020 report: "The Forrester Wave™ AI-Based Text Analytics Platforms (Document-Focused)" report receiving the highest score for strategy and the highest score for market presence.

Leader in Text Analytics

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Leader in Text Analytics

IBM's Watson Discovery was named a 'Leader' in the Q2 2020 report: "The Forrester Wave™ AI-Based Text Analytics (Document focused) Platforms,"receiving the highest score for strategy and market presence.

Leader in Intelligent Search

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Leader in Intelligent Search

IBM Watson Discovery named a 'Leader' in “The Forrester Wave™ Cognitive Search Q2 2019 report, receiving the highest scores in information ingestion, intent intelligence,and more.

Related products

Watson Assistant

Address customer requests across channels like digital and voice channels. Guide employees through internal processes. Best of all: allow your teams to focus on higher-value work. All while reducing costs.

Watson Natural Language Understanding

Analyze text to extract metadata from content such as concepts, entities, keywords, categories, sentiment, emotion, and semantic roles.

Speech to Text

Transcribe your audio with real-time dictation or batch audio files using our available API that provides out-of-the-box language models, audio frequency options and transcription output features.

Next steps

See the IBM Watson Discovery capabilities firsthand.