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Wrapping up 24/7 business
Barbier Group keeps factories running around the clock
The global plastics industry is changing fast as companies invest in becoming more efficient in both manufacturing and recycling. At Barbier Group—the leading producer of polythene films and wraps in France—just under 20 percent of finished product is made from recycled materials. Using IBM® Power® solutions with SAP HANA®, the company is driving big data analytics that will help it achieve even greater output from the same resources—delivering higher profitability and lower pollution.
Fortune Technology Company
Building a digital, intelligent future with IBM Cloud Pak for Business Automation
Forging a strategic partnership with Fortune Technology Company, a well-known state-owned optical cable manufacturer adopted Fortune Technology’s RPA finance robot consulting and implementation services underpinned by IBM Cloud Pak for Business Automation to help optimize its financial processes, reduce costs, and increase efficiency.
Club Med delivers smooth booking experiences
Achieving omnichannel excellence with IBM and Microsoft
To plan the perfect vacation, Club Med customers typically begin their search on mobile devices and later switch to the contact center channel as they progress on their booking journey. Working with experts from IBM, Club Med uses seamless omnichannel capabilities from Microsoft Dynamics CRM to offer contact center teams a 360-degree view of customer interactions on every touchpoint—enabling tailored, high-quality services that help every customer find their ideal getaway.
Innocens BV
Innocens BV uses predictive AI to protect the most vulnerable newborns
A healthcare startup reduces the time required to identify infants at risk of developing sepsis by up to several hours—enabling earlier and more successful intervention—when it working with IBM to develop a predictive edge computing solution using machine learning.
Lumen Technologies
Bringing hybrid cloud technology to the network edge
A US-based multinational technology provider helps customers build innovative edge computing solutions by harnessing IBM Cloud services in near-real-time when it integrates IBM Cloud Satellite with its edge platform
Mondi Group sprints toward sustainability success
Laying the foundation for packaging efficiency with IBM and SAP
The demand for last-mile delivery packaging has soared alongside the huge growth of home shopping. To capture the opportunities while meeting its rigorous sustainability targets, Mondi Group engaged IBM to help move to the next-generation ERP SAP S/4HANA® hosted on resilient, high-performance IBM® Power Systems™ servers, IBM FlashSystem® storage. The new solutions will allow Mondi to unlock new efficiencies even as business volumes grow—helping to meet its sustainability goals.
Permanent TSB
Transforming complaint interactions to build customer relationships that last
Every customer complaint is a form of valuable customer feedback that offers an opportunity to grow your business and improve customer relationships. Permanent TSB did just that by transforming the way it handled customer grievances with the help of Insight 2 Value and IBM® Business Automation Workflow technology. By responding faster and more effectively to complaints, the bank is inspiring measurable loyalty.
LL Bean and IBM Watson Advertising
LL Bean drives 14k purchase conversions with IBM Watson Advertising Accelerator
IBM Watson Advertising Accelerator delivers personalized, high-performing creative at scale by harnessing AI to predict the optimal combination of creative elements based on key signals like consumer reaction, weather, and time of day.
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Freedom Powersports
Maple Leaf Sports & Entertainment
NTT DATA Business Solutions Poland
Copel
The First MicroFinanceBank Limited Pakistan
Financial Institution
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Nowy Styl
Nowy Styl consolidated its Oracle® Database workload and IFS ERP on the IBM® LinuxONE platform, increasing business-critical processing speeds by an average of 450% and adding layers of security and flexibility. Working with IBM Business Partner UpWare, Nowy Styl improved Oracle Database performance with IBM FlashSystem® storage and used IBM Global Financing to accelerate deployment.
Tamilnadu Newsprint and Papers Limited
TNPL aims to become the number-one paper and packaging board manufacturer in India. As its mill expansion projects drove up IT workloads, TNPL’s legacy infrastructure experienced capacity and performance bottlenecks. By moving its Oracle solutions to IBM® Power® Systems S922 servers and IBM Storage, TNPL is ready for fast growth.
Large US health product provider
A large US health product provider upgraded its Oracle® JD Edwards™ EnterpriseOne ERP applications and database environment with IBM® Power® Systems servers and IBM FlashSystem® V9000 storage systems. Supported by IBM Business Partner Sirius Computer Solutions, the complete system is designed for high availability, greater performance and more scalability.
DataVision
Farmers and remote communities in India struggle to access full-service banking, slowing much-needed economic development. By moving Oracle-based core and digital banking apps to IBM® Power® Systems servers, DataVision enables banks to roll out the latest mobile and branchless operations using private cloud services, transforming rural lives.
Gov Facility Services Ltd
When the UK Government took charge of the southern half of English prisons facilities management, it needed business capabilities as fast as possible. A newly formed GovCo (Gov Facility Services Ltd) worked with IBM Services™ to establish Oracle Global HR, Financials and Procurement Cloud within three months, and Oracle Payroll Cloud within six.
Northumbrian Water
Northumbrian Water seeks to deliver unrivalled customer service, with modern, integrated software solutions. Working closely with IBM® Services™, Northumbrian Water chose Oracle® Customer Care and Billing, delivering crystal-clear customer information, improving efficiency, and reducing operational costs.
Banco Itaú Paraguay
Consumers are increasingly choosing to bank exclusively online or on mobile—and any interruption to these services can increase the risk of customer churn. To ensure it can deliver a high-quality digital banking experience 24/7, Banco Itaú Paraguay has migrated its Oracle databases to a rock-solid platform based on IBM® Power® Systems E870 servers and IBM FlashSystem® storage.
Fawry
Each day, Fawry processes 2 million financial transactions, giving Egyptians an easy, secure payment alternative to the complex, time-consuming procedures that are the norm. To help grow customer satisfaction and speed the roll-out of new services, Fawry deployed IBM® Storage, IBM Db2® and Oracle database on IBM Power Systems™ solutions.
Dashen Bank
Over 40 million citizens in Ethiopia do not have access to a bank account. Dashen Bank, a pioneering provider of customer-friendly financial products, upgraded its Oracle FLEXCUBE core banking solutions running on IBM® Power Systems E850C servers and IBM Storage, helping to enhance offerings and improve access to banking in Ethiopia.
Freedom Powersports
To build robust business cases for future acquisitions, Freedom Powersports wanted to gain a deeper understanding of profitability across its retail store portfolio. Working with IBM® Services, Freedom Powersports deployed Oracle Enterprise Performance Management Cloud—delivering fast, granular analysis of financial performance across the business.
Maple Leaf Sports & Entertainment
Maple Leaf Sports and Entertainment (MLSE) owns some of the most celebrated hockey, soccer and basketball teams. Based on the company philosophy that ‘it takes the whole organization to win,’ MLSE boosted back-office efficiency by working with IBM® Services to deploy Oracle ERP Cloud.
Safaricom
Rapid growth placed Safaricom’s manual business processes under strain and risked fraying dealer relationships. To nurture customer loyalty with better service delivery, the company engaged IBM® Services to implement an integrated suite of Oracle applications—driving efficient process automation and boosting customer satisfaction.
CSL Group Inc.
As part of a realignment of its organizational structure and strategy, CSL engaged with Oracle Cloud solutions and IBM® Services, to modernize its back-office platform to increase efficiency, save costs and support better decision-making.
Sammitr Motors
Sammitr Motors aims to harness its decades of expertise building logistics solutions to win customers in new markets—particularly agriculture. To get on the road to growth, the company is laying the foundation for fully integrated business processes, enabling it to manufacture at the high speed, quality and scale to achieve its goal.
Financial institution
As global trade flourishes, this financial institution set out to provide world-class banking services to people whose lives and businesses straddle continents. By embracing Oracle applications and the IBM® Cloud™, the bank provides personalized banking services, winning a growing share of a worldwide market.
Akamai
Akamai engaged IBM Services to help transform its Oracle environment. The solution enables faster, more-granular insight into sales, products, customers and markets across Akamai’s global enterprise in a way – and at a pace – not possible before.
ConnectOne Bank
Obtaining a loan from a major bank takes many months and is highly complex. ConnectOne Bank accelerates the lending process and removes the hassle, delivering an extremely responsive and personalized service. As the bank grows, efficient and automated processes from IBM and Oracle ensure optimum business agility and a superb customer experience.
Standard Life
The company worked with IBM® Global Business Services® to deploy Oracle Fusion Human Capital Management with Performance Management, Goal Management, Talent Review, Compensation Management and Transactional Business Intelligence modules.
Toshiba International Corporation
Working with IBM Services, Toshiba implements Oracle E-Business Suite to revolutionize the customer experience.
NTT DATA Business Solutions Poland
NTT DATA Business Solutions Poland is transforming to become a pure-play cloud services provider, with new infrastructure-as-a-service and platform-as-a-service offerings, built on IBM® Power Systems™, IBM FlashSystem® and Oracle Database. With the IBM solutions, the company can help its clients cut their Oracle licensing costs by up to 40 percent.
Copel
Facing double-digit growth, energy company Copel needed to ensure core systems were up to the challenge. By upgrading to two IBM® Power Systems™ E880C servers, the company gained 49 percent additional capacity for its Oracle Database workload without extra costs, and cut backup times by 43 percent, enabling higher uptime for key apps.
The First MicroFinanceBank Limited Pakistan
In rural Pakistan, demand for bank accounts and affordable credit is high, but banks struggle to reach these consumers due to poor branch coverage. To meet rural communities’ needs, The First MicroFinanceBank Ltd - Pakistan (FMFB-P) launched digital access channels using Oracle Database solutions running on IBM® Power Systems™ and IBM Storwize®.
Dubai Islamic Bank Pakistan
Visiting the bank only to find that the system is down and your transaction cannot be completed is a universally frustrating customer experience. To prevent this, Dubai Islamic Bank Pakistan Limited (DIBPL) boosted performance by moving the Oracle Database for its core banking system to powerful IBM® Power Systems™ and IBM FlashSystem® storage.
Cheniere Energy, Inc.
Cheniere partnered with Cohesive Solutions to deploy an IBM® Maximo® Asset Management solution that is transforming the maintenance of complex assets at the upgraded Sabine Pass facility.
Cook County Government
Cook County Government provides vital services such as hospitals and law enforcement to local residents and businesses. By joining forces with IBM to harmonize processes and standardize on Oracle applications, the County hiked efficiency – enabling it to raise service quality and perform more value-added activities by retraining the existing workforce.
Integra LifeSciences
To achieve its goal of becoming a multi-billion dollar company, Integra is acquiring new businesses – but managing the additional systems and processes increased costs. Today, the company is adopting an integrated approach to manage all parts of the business, cutting operational spend relative to total revenue and maximizing the financial benefit of growth.
JD Williams
The company is embarking on a complete transformation of its processes, based on Oracle Retail Merchandising System and Oracle ERP solutions, to become a true multi-channel retailer.
Beingmate
All parents want to give their children the best in life—and what could be more important than the food they eat? To make its baby food brands the go-to choice for picky consumers, and meet strict quality and safety standards, Beingmate teamed up with IBM® Services to reinvent its manufacturing and marketing systems using Oracle applications.
A Large European Telecommunication Provider
Interacting with your telecom and IT service provider, you want experiences that make you smile. To ensure it stands out in a fiercely competitive market, a large European telecom provider teamed up with IBM for a simplification and innovation strategy supported by Oracle solutions that contributes to higher service levels and competitive pricing.
N Brown Group
N Brown Group has transformed into an online retailer, based on a ‘digital first’ mind-set, agility, and innovation. Part of the transformation was to improve consumer credit capabilities, enhance merchandise planning, and transform financial systems – underpinned by a new digital platform enabled by IBM® Cloud™ technologies.
The Chefs’ Warehouse
How could The Chef’s Warehouse integrate newly acquired foodservice businesses rapidly? With Oracle JD Edwards Enterprise One, chefs’ orders are delivered exactly as promised, acquisitions are integrated rapidly, and business processes enhanced, such as 37 percent of high-volume invoice receipts are now allocated automatically.
SunTrust
SunTrust replaced multiple tactical solutions with a centralized, strategic approach based on Oracle solutions—delivering a clear and trusted view of key metrics for faster, more accurate reporting.
Leading communications company
This leading communications company, working with IBM Services, built a centralized system to manage customer relationships, product catalogues, offers and more—shortening time-to-market for new products by 70 percent and increasing average revenue per customer.
Ashurst
Ashurst is working together with IBM® Services to build standardized, integrated approaches to human capital management in the Oracle cloud—creating a trusted platform for accurate analytics to support the company’s long-term growth objectives.
Duke Energy
Duke Energy reduces business risk and ensures safe, steady supply of energy to customers when it works with IBM Global Business Services to upgrade the Oracle software underlying its mission-critical Gas Transportation Management System.
Riverbed
IBM Riverbed Oracle Supply Chain Control Tower helps enable flawless IT operations, with significantly improved customer satisfaction.
Wanlian Securities
Wanlian Securities deployed super-fast enterprise flash storage to support its mission-critical trading systems and reduced trade clearing times from 240 minutes to just 90 minutes.
Equinix
Equinix identified that converting its legal and tax structure to that of a Real Estate Investment Trust (REIT) would provide economic benefits: tax savings, a greater return for shareholders, and competitive advantage. Equinix embarked on a strategic transformation, enabled by migrating business systems and introducing new processes – all met within an umovable deadline.
Rabobank
Rabobank, working with IBM® Services, has transformed its approach to customer relationship management, gaining new insight into customer needs and expectations and shortening time-to-market for new services that encourage loyalty and boost profitability.
Celero
Celero achieves a ten-times performance boost for Oracle databases supporting clients’ core banking solutions when it upgrades to the latest IBM POWER8 servers and ultra-fast IBM FlashSystem and XIV storage—all expertly managed by IBM Services.
Epic Piping
Epic Piping chose Oracle JD Edwards solutions, run entirely using IBM® Cloud Managed Services® for JD Edwards, to create a fully integrated, enterprise-scale operation fit for a multi-million-dollar business in just a few short months.
Arizona State Land Department
Arizona State Land Department generates revenue for the state’s education services—yet sluggish information access threatened to drag efficiency downwards. By upgrading the storage technology underpinning its virtual desktop solutions, the department slashed response times and helps teams work more productively at the office and in the field.
DNA
DNA operates in the competitive telecoms market. Mission-critical daily reporting and analysis was slipping, and aging technology was unable to deliver on time. By implementing the latest IBM server and storage solutions, DNA has gained more than three hours a day, cut costs and leapt ahead of the competition.
Co-operative Group Limited
The Co-op is on a journey to empower its colleagues to serve its members and customers better. Part of the transformation is to standardize and create easier HR processes based on Oracle HCM Cloud solutions, implemented by IBM® Services.
Agropur
When you eat out in the US or Canada, that cheese that tickles your taste buds may well come from Agropur. To better serve hungry consumers, Agropur is uniting its milk and cheese divisions—enabling customers to satisfy their appetites for delicious dairy goods with fewer deliveries, and enjoy irresistibly good customer service.
Public utility holding company
By working with IBM Services to consolidate the new acquisition onto its Oracle Utilities Customer Care and Billing system, the company integrated the two companies’ systems rapidly, delivering accurate, on-time billing and total customer satisfaction.
Orange Espagne
Orange Espagne enhanced its cool Mi Orange mobile app by introducing innovative self-service capabilities, offering the ability to manage all your Orange accounts – cellphone, broadband and more – through one single, user-friendly tool. How? With a little help from IBM and Oracle.
SBI Capital
Investment banks compete on a global scale, relying on a mix of outstanding people and rock-solid business processes. To fine-tune its operational efficiency, SBI Capital Markets engaged IBM to implement and streamline its Oracle E-Business Suite systems, helping 500 consultants deliver world-beating advice.
Guardian Group
With each of Guardian Group’s companies running its own back-office systems, the company realized a shared-services model offered huge potential benefits. After help from IBM® Global Business Services® to upgrade and deploy Oracle E-Business Suite applications, the Group is ready for the next steps in its digital transformation.
Queen’s University
Queen’s University worked with IBM Services to upgrade its Oracle PeopleSoft solutions—helping it meet reporting requirements, avoid costs and invest in new student-facing services.