Financial Services

By Joy Macknight on 19 April, 2021

Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment

Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment. Banks have ramped up adoption of cloud technology in the past few years, fuelled by greater understanding of the technology and changing regulations in many jurisdictions, as well as its deployment by the challenger banks, which has proved in practice […]

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By Claire Zhuang and Sunil Mehta on 17 September, 2020

How Extreme Automation Can Shape the Future of KYC

Celent estimated that the total IT and operational spend on AML and KYC activities by European financial institutions in 2019 has reached $12.5 billion. Despite of the increasing amount of investment on resources in the KYC process, financial institutions still face a number of major challenges and risks of hundreds of millions of dollars’ fines […]

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By Andi Brocks on 19 April, 2021

Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment

Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment. Banks have ramped up adoption of cloud technology in the past few years, fuelled by greater understanding of the technology and changing regulations in many jurisdictions, as well as its deployment by the challenger banks, which has proved in practice […]

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By Thomas L. Hager on 21 November, 2019

IBM Public Cloud for Financial Services

The most open and secure public cloud for business IBM is the leader in Hybrid Cloud for Enterprises. Several large financial institutions such as Westpac, Lloyds, BNP Paribas, Santander and many more across the globe have trusted and chosen IBM for their transformation and journey to the cloud. IBM provides great choice and flexibility to […]

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By Anna Shugol on 20 November, 2019

How to build a vault for your digital wallet

Custody – foundation of the digital assets market? With the rise of platform banking infrastructure and armed with digital banking licenses, fintech startups are quickly bringing traditional and blockchain banking services. These services potentially upend the establishment with new forms of capital formation, liquidity, and efficiencies in payments and managing assets. Institutional investors, crypto hedge funds, […]

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By Bharat Bhushan on 11 October, 2019

Reflections on Sibos 2019

True to this year’s theme of “Thriving in the hyper-connected world”, Sibos 2019 in London was all about the possibilities, approach and risks involved in the society that is constantly on. The following points summarise what was on everyone’s minds and high on the conference agenda: a) People and talent management. Driving a culture of […]

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By Ian Robotham on 5 August, 2019

Banks, clouds and castles; the growth of cloud computing in banking

The castle walls of these incumbent banks are starting to open and the opportunities beyond the constrained world of the fortifications are tremendous The growth of cloud computing across all industries has been well documented.  Across the board, the barriers to adoption (both perceived and regulatory) are being lowered.  When it comes to Financial Services, […]

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By Bharat Bhushan on 5 August, 2019

Open Banking: Cross-industry use cases

The two most common use cases associated with the Payment Services Directive II (PSD2) and Open Banking are account aggregation and payment initiation – typically talked about in the context of benefiting a third-party provider (TPP). However, we know that the ripples of PSD2 are not just limited to the financial services industry. Other industries […]

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By Michael Conway on 6 June, 2019

AI and Banking: Competing with total trust and zero bias

A recent article in The Times highlighted that only half of UK companies have a clear AI strategy in place. There is huge potential for companies across industries to leverage the power of AI to improve their business. The banking sector is no different. But for all its benefits, what makes AI ethical? How do […]

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By Indy Dhami on 29 May, 2019

The Future of Breach Preparedness

A crucial element for any organisation’s resilience is the ability to put comprehensive plans and preparation exercises through rigorous real-world scenarios.  Scenario planning and training is the norm for the emergency services, armed forces, and airline industry to name a few. Information technology and cybersecurity industries historically have not been at the same level of […]

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By Peter Smith on 17 April, 2019

Getting banks smarter with mortgages

Leading a revolution in the mortgage market Choosing a mortgage is one of the most important financial decisions most consumers ever make. It can also be a difficult one to get right. The days of the 20-year mortgage taken out with the family bank is receding; customers are shopping around for the best deals, both […]

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By Tony Boorman on 7 February, 2019

Building certainty into banking services

A customer-focused approach to resilience Every time a data breach hits the headlines, banks and financial services firms echo their commitment to resilience. But the challenge isn’t going anywhere soon: the likelihood and cost of a data breach is growing year-on-year, with financial services a more likely target than any other industry. The world is […]

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By Indy Dhami on 7 February, 2019

Overcoming the Cloud Security Compliance Conundrum

The growing demand for increased business agility and cost reductions in relation to IT infrastructure and applications is not a new agenda item for C-level executives. It has, however, remained a priority topic in 2018 and will continue to do so in 2019 and beyond. Compliance with various regulations and cloud security requirements has expanded […]

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By Michael Conway on 9 January, 2019

How to be a conversational bank – Seven steps to smarter customer service

In my previous blog post I discussed the emergence of conversational banking – the use of highly-capable virtual agents, underpinned by customer data and cleverly-applied AI, to make digital banking personal. So how do you get started – and what are the key things to focus on? Technology is already enabling conversational banking. Platforms such […]

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By Michael Conway on 23 November, 2018

Banking with personality

The future of banking is conversational People don’t stand for inconvenience these days. We buy everything from shoes to fridge freezers at the swipe of a screen. We stream films on the day of release and watch entire boxsets in one sitting. We don’t wait to catch up with friends in person – we send […]

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