IBM Watson Makes the GRAMMYs Pop
I am a child of the ’80s, raised on a steady diet of fruit rollups and music videos. My most enduring memories of high school are set at my girlfriend’s house, sitting in her den, watching the videos that became the soundtrack of our relationship. At the time, I was convinced that music videos were […]
Why Financial Services Providers Are Turning to Hybrid Cloud
Fintech leader Broadridge Financial announced this week that it is moving a significant portion of its digital infrastructure to a private cloud managed by IBM. For this $4 billion-dollar global Fintech organization, it highlights a larger industry-wide trend where the growing reliance on a cloud-first strategy — one where the cloud is primary, prioritized and […]
AI in 2020: From Experimentation to Adoption
AI has captured the imagination and attention of people globally. But in the business world, the rate of adoption of artificial intelligence has lagged behind the level of interest through 2019. Even though we hear that most business leaders believe AI provides a competitive advantage, up until recently, some industry watchers have pegged enterprise adoption […]
The 6 Steps to ‘Value-Based Health’
Over the last decade, healthcare has been moving away from fee-for-service toward value-based care. Providers, payers, life sciences organizations and other players in the healthcare ecosystem have been working to deliver care with better quality and experience, while reducing unnecessary costs. As “value-based care” matures, healthcare leaders recognize that efforts must extend beyond clinical environments […]
Putting Diversity to Work in Data Science
Gender diversity of data scientists has been cited as an issue by many sources. According to The Burch Works Study of Data Scientists, only 15% of data scientists are female and the percentage of females in data scientist manager roles (<10%) is much less than that of early professionals (> 20%). This data is consistent […]
Why Should Social Services Be Ecstatic About Automation? Hint: End of Mundane, Repetitive Work
The importance of protecting children and ensuring their growth into healthy adults is an altruistic, civilized mission rarely refuted. On the front lines of promoting child safety are government social service agencies. And while these agencies take a vested interest to ensure the safety, permanency and well-being of children, families and communities, they struggle to […]
In Telecom, Watson Assistant Grows 150% Year-Over-Year
Nobody likes the prospect of having to get on a computer or pick up a phone and reach out to customer service. Call centers in countries around the world are notorious for long wait times, poor service and high customer churn. In many call centers, even the best employees are forced to dig for answers […]
The World Needs More Volunteers; Here’s How Employers Can Help
We celebrate the spirit of volunteerism on International Volunteer Day, December 5, by recognizing the contributions of those who give back to schools, communities, and people in need. Imagine what a difference it would make it we could focus on altruism year-round and keep it going. Working together, we can. Many do what they can […]
Delivering Great Content in the Form of a Film About an Unlikely Hero
Modern marketing continues to evolve and so does the role of the modern marketer particularly in content marketing. Traditionally, we create content to share news, tell stories about products or services and to drive brand favorability and awareness. IBM has been using content to connect with audiences since the launch of Think magazine in the […]
The University of Ottawa and IBM Team On Cybersecurity Research
In our increasingly interconnected world, improving cybersecurity and safety has reached a critical point as threats and attacks become more sophisticated and insidious. According to the World Economic Forum, cybersecurity breaches have grown by 67 percent over the past five years alone. We’ve all heard about or perhaps experienced firsthand the repercussions of such acts: […]
Building on Alliances, from Office to Open Waters
Bob Breitel likes to swim a bit. You might find him marathoning across a placid lake connecting the US and Canada, or training for 5 miles in open ocean off the Florida coast, where alligators fear to tread. So, while Bob swims a bit, he tests himself a lot—and not just alone or on the weekends, […]
Social Media Analysis, ‘Steeped’ in Creativity
It was Dee Hock, founder of Visa, who observed that “the problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.” As with most things in life, it is a challenge that is easily observed and hard to overcome in practice. How do we, as […]