Business

How “the new normal” will affect leaders’ agendas after COVID-19

COVID-19 has encouraged businesses and society to accelerate their digital leap. There will be no going back once the pandemic is over. COVID-19 has restructured people’s daily lives both at work and outside work. After the initial shock, both individuals and businesses are looking to the future and adapting to “the new normal”. In this […]

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Covid-19 and the future of business in Denmark

We surveyed 173 CxOs from Denmark and had quite interesting observations, that to sum it up – indicates that businesses in other countries are moving faster than we are, to respond effectively to the challenges and learnings from doing business under the pandemic. The Danish survey is part of a larger study that we released […]

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Building the Cognitive Enterprise

In a newly published report from IBM Institute for Business Value, Mark Foster (Senior Vice President, IBM Services and Global Business Services) dives deep into how to build a Cognitive Enterprise. Today businesses are facing a new era of reinvention. They are experiencing unprecedented convergence of technological, social, and regulatory forces. As new buzzing technologies […]

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The best innovations already exist

My mentor used to say to me: “Remember, when working with clients in innovation projects that the best innovations are those that already exist”.  By that he meant, that having a global view and insights into, what is going around in the world, we can bring already proven inventions, novel thinking,  product ideas, concepts from […]

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6 ways to develop a smarter business

It’s time to rethink how organizations work. In an ever-changing market with new buzzing technologies on the rise, businesses need to adapt and evolve to stay relevant in the market. Take action in six key areas to emerge a smarter, more resilient, and more agile business for years to come. 1) Utilize Watson Works to […]

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The Sustainable Enterprise

The Sustainable Enterprise Environmental sustainability is no longer just a corporate social responsibility issue — it’s a business imperative. In fact, environmental strategy choices, as a subset of a broader sustainability agenda and purpose, increasingly define a company’s competitiveness. Customers and employees have become much more environmentally conscious. A recent study by IBM found that nearly 80 percent of […]

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Become a problem solver today

IBM Researcher and problem solver Patrick Ruch know that no scientist can innovate successfully on their own. Recently, he and his team invented HyperTaste. It’s an “electronic tongue” that could have numerous uses and applications across different businesses and industries. From testing water sources to verifying if medicine and beverages are what they claim to […]

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Reimagining (dynamic) service delivery

Respond to service disruption with the new, adaptive, Dynamic Delivery model The COVID-19 pandemic has disrupted lives and businesses. While there are signs of stabilization in many areas, what eventually emerges from the chaos will inevitably be a very different normal. Businesses are adapting to new ways of getting work done as they pivot from […]

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Transform your call-center to a customer-engagement center

Transform your call-center to a customer-engagement center Covid-19 has created a surge of customers calling their insurance companies, travel agencies, on-line retailers, unemployment services, and other public citizen services, etc.  In Denmark,  insurance companies have reported that they in 2 months in 2020 have received as many calls as they did for the whole of […]

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