Nordic Senior Analytics Leader
From traditional operations to a technology-led model requires a profound shift in mindset
In our last blog, we talked about how Danske Bank , in collaboration with IBM, applied disruptive technology to minimize business disruption on infrastructure. This was done by employing advanced automation and analytics with the IBM Service Platform Watson. Such a fundamental shift, from an execution that is practitioner-led and technology driven to one that […]
How Danske Bank applied disruptive technology to minimize business disruption.
As disruptive technology drives change in most industries, many companies continue to monitor their environment in a traditional manner by reacting to incidents after discovering them. However, this reactive ‘fire-fighting’ approach is no longer acceptable as the damage has already been done, customers are unhappy and have no doubt already shared this dissatisfaction through social […]
Transforming from traditional Outsourcing to IBMs New Cognitive services
The role of IBM as managed service provider is changing. It is not only changing, it is evolving. IBM have embraced this change and are moving with it and with it we see that the finishing line of managed services are also shifted. In the early days of managed services, the clients were looking to […]