3 blockers to CX success in financial services—and how to overcome them
3 min read - Today most financial services organizations are focused on how they can deliver a better customer experience (CX). This interest is being driven by consumers looking for more meaningful digital engagement — and is shared by 60 percent of CEOs at the…
Making permissioned blockchains interoperable with Weaver
6 min read - Distributed ledger technology (DLT) has gone beyond its experimental phase and is now actively managing several enterprise workflows around the world in areas like trade logistics, export finance, inter-bank payments, and regulatory compliance. But this has not led to convergence,…
Making fungible tokens and NFTs safer to use for enterprises
5 min read - Before cryptocurrencies, blockchain technology was unknown to most people. It was blockchain’s unique ability to manage the ownership of (virtual) currency in a decentralized and reduced-risk manner that made all the difference. The introduction of permissioned blockchains made the same…
3 key areas of enterprise blockchain adoption in 2021
3 min read - Many businesses are seeing the COVID-19 pandemic as a watershed for technology and innovation investment. Technology budgets have been reprioritised with a laser focus on near-term return on investment as a necessity for most. At the same time remote working,…
Blockchain newsletter for April: All things blockchain at IBM Think 2021
4 min read - Hello, and welcome to our special Think 2021 edition of Blockchain News You Can Use. This issue focuses on the blockchain sessions at Think 2021 and some of our special guests. Mark your calendar for May 11 (Americas) and May…
Passport to innovation: Paving the way to mainstream blockchain adoption
5 min read - Global payments giants, Visa, is actively ramping up its pursuit of embracing blockchain technology, but will this added brand power form a catalyst for more mainstream adoption? Blockchain is the driving force behind the development of cryptocurrencies. Without a distributed…
Serving up new business practices for restaurants with blockchain
4 min read - Has the pandemic changed the way we dine, forever? Restaurants from formal dining to fast casual, sole proprietors to national chains, are making the adjustments for survival and growth. Diners, employees, and executives are all working through the pandemic to…
Happy birthday to the leading open source blockchain platform
4 min read - Five years ago, the topic of conversation at nearly every tech holiday party was blockchain, blockchain, blockchain. VCs, CTOs, and CIOs had visions of cryptocurrencies and industry disruption dancing in their heads. But some saw potential for the technology to…
NatWest: Conversational AI finds its voice during the COVID-19 crisis
4 min read - Thanks to advancements in conversational AI and natural language processing, modern AI-powered voice assistants have introduced a bold new era of lifelike conversational experiences. Offering convenient, personalized and frictionless engagement for the ‘always-on’ customer, and smart tools to augment user…