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Japan

Find local contact and support information for Japan.


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General information: Japan

IBM Japan Ltd
3-2-12 Roppongi
Minato Ku
Tokyo 106-8711
Japan

Tel:

03-3586-1111

E-mail:

webmaster@jp.ibm.com

Web site:

www.ibm.com/jp/


Technical support: Japan

System Service Contacts

Phone #

Rational Support

Toll Free: 0120-016-190

IBM Software Support (Information Management, Tivoli and WebSphere)

- IBM 0120-557-971 (Prime Shift)
0120-557-985 (Off Shift with Severity 1)

Ascential

03-5459-6800

Informix

0120-068633

Lotus

0120-057-123

FileNet Support

001-010-800-0880-8800 (If using KDD telecom provider)
0061-010-800-0880-8800 (If using JT-IDC telecom provider)
0041-010-800-0880-8800 (If using JT telecom provider)
0033-010-800-0880-8800 (If using NTT telecom provider)