IBM Global AI Adoption Index 2022

IBM’s annual poll of global IT senior decision makers found AI adoption continued at a measured pace worldwide.

Key takeaways

Automation and skills

AI is helping address the talent and skill shortages by automating repetitive tasks.

Building trust

Trust is a priority, but many organizations haven’t taken steps to ensure AI is trustworthy.

Making business sustainable

Companies around the world are ready to invest in AI to address their sustainability goals.

AI adoption

Bar chart showing regional and global rates of AI adoption and exploration by percentage

AI adoption

AI adoption has been gradual as organizations work to implement holistic strategies, but the long-term trend is clear: only one in five companies today don’t plan to use AI.

Skills

Data visualization showing how companies are using AI to address labor or skills shortages by percentage

Skills

Lack of skills remains a barrier to adoption, but AI is also helping to rectify labor gaps by automating tasks.

Trustworthy AI

Data visualization indicating how companies aren’t ensuring AI trustworthiness by percentage

Trustworthy AI

While organizations have embraced AI, few have made tangible investments in ways to ensure trust or address bias.

Sustainability

Data visualization indicating how companies are using AI in sustainability initiatives by percentage

Sustainability

AI is already playing a role in helping companies go green, analyze impact and make operations more sustainable. 

Use cases

Data visualization indicating popular AI use cases companies are deploying by percentage

Use cases

Automation use cases are at the forefront as companies use AI to stay competitive and operate more efficiently.

Find out more about global AI adoption.