Eniko Rozsa, Author at IBM

Eniko Rozsa

Distinguished Engineer, CTO for the Global AI & Analytics Practice, IBM Consulting

Enikő Rózsa is a Distinguished Engineer, CTO for the Global AI & Analytics Practice of IBM Consulting, cross-appointed to IBM Research. She is part of IBM Consulting's Generative AI Leadership Council and is the Customer Service Transformation use case leader for watsonx. She brings together teams of researchers and client-facing practitioners to deliver cutting-edge solutions to customers across various industries. With over a decade of experience creating simple multi-platform AI solutions, she guides organizations in identifying the most appropriate use cases for AI technologies.

All articles by Eniko Rozsa

17 July 2023

Explainer

Transforming customer service: How generative AI is changing the game

Generative AI represents a powerful opportunity for businesses to increase productivity, improve personalized support and encourage growth.

8 March 2023

Use case

How IBM Consulting brings a valuable and responsible approach to AI

Business leaders need to consider trusted vendors and partners with expertise in data, machine learning and AI, data and AI governance.

8 March 2023

Insights

What is generative AI, what are foundation models, and why do they matter?

To answer these questions, it helps to start with an understanding of the underlying technology that supports generative AI.

8 March 2023

Insights

Exploring generative AI to maximize experiences, decision-making and business value

Leading use cases do more than simply cut costs. They contribute to employee satisfaction, customer trust and business growth