Question & Answer
Question
This document describes where to send a testcase to IBM for PowerVM Virtual I/O Server Support.
Cause
Testcase requested by IBM PowerVM Virtual I/O Server Support has been collected and need to know where to upload the file.
Answer
To ensure your Support Case ID is updated with testcase arrival information, verify the file name being uploaded reflects the file naming convention for your Support Case ID.
Data Upload Options
A) Attached to your support case: https://www.ibm.com/mysupport/s/my-cases
B) Upload to the Enhanced Customer Data Repository (ECuRep)
- ECuRep supports several methods for sending data to IBM. See instructions for HTTPS, FTPS, SFTP, and others.
- See instructions on ECuRep - Send data.
C) Blue Diamond customer data uploads (US only)
- See details on Blue Diamond: Customer diagnostic data upload instructions
[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSPHKW","label":"PowerVM Virtual I\/O Server"},"ARM Category":[{"code":"a8m50000000L0LBAA0","label":"PowerVM VIOS-\u003ETESTCASE"}],"ARM Case Number":"TS013986985","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.1.2;3.1.3;3.1.4"}]
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Document Information
Modified date:
24 August 2023
UID
isg3T1022758