Troubleshooting
Problem
This document provides Brocade SAN Switch Module troubleshooting information.
Resolving The Problem
- To begin troubleshooting, check the following top issues. If your issue is listed, select the link, otherwise proceed to step 2.
The Brocade SSM hardware is the same for the entry and enterprise products (90P0165 / 26K5601). The differences are in the default configurations and licenses for the optional components that can be deployed on the SSM.
- Entry model
- Two domain fabric standard
- Full SAN scaling (up to 239 switches) optional
- Advanced zoning
- Configuration tools
(Fabric Watch, Web Tools) - Additional options available
- Enterprise model
- Full SAN scaling (up to 239 switches) standard
- Advanced zoning
- Configuration tools
(Fabric Watch, Web Tools) - Additional options available
- Entry model
- Check the Hardware Status and Port Status LEDs. The Brocade SSM offers LEDs to assist in diagnosing in the event of a failure.
Hardware StatusOK LEDFault LED (!)No Power Off Off SSM Good Steady Off Critical Fault Off Steady POST in progress Flashing Off
Port StatusPort Speed LED (2G)Port Status LED (Tx/Rx)Port Diagnostics Fault LED (!)No power or connection Off Off Off 1Gbs Online No Activity Off Steady Off 2Gbs Online No Activity Steady Steady Off Online with Tx/Rx Activity On or Off Flickering Off Port in internal Loopback mode On or Off Fast Flashing * Off Segmentation Error On or Off Slow Flashing * Off Port Connected but not online On or Off Off Steady Port Disabled Off Off Slow Flashing * Port Fault Off Off Fast Flashing *
Note: * Fast Flashing = 4 Hertz, Slow Flashing =1 Hz (times per second)
- Download the latest Brocade firmware and software code updates for your system:
Download the latest Brocade firmware Download the latest BladeCenter support software
- Consult the available product documentation:
Design, Deployment and Management (DDM) Guide Installation Guide 
Brocade Fabric OS 4.4.0 Software Manuals Product overview BladeCenter switch module sales and marketing
- If these steps have not solved your problem:
Refer to your system's Hardware Maintenance Manual, or refer to "Need more help?"
| Support forums |
| Submit a technical question |
| Before you call IBM Service |
Document Location
Worldwide
[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19V","label":"BladeCenter->BladeCenter HS20"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW20D","label":"BladeCenter JS20 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20G","label":"BladeCenter->BladeCenter HS40"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20M","label":"BladeCenter->BladeCenter T Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20T","label":"BladeCenter->BladeCenter E Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21G","label":"BladeCenter->BladeCenter LS20"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW21X","label":"BladeCenter JS21 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW21Y","label":"BladeCenter H Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22E","label":"BladeCenter->BladeCenter HS21"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22F","label":"BladeCenter->BladeCenter LS21"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22G","label":"BladeCenter->BladeCenter LS41"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW22H","label":"BladeCenter QS20 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22I","label":"BladeCenter->BladeCenter HS21 XM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22Q","label":"BladeCenter->BladeCenter HT Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU00UTI","label":"System x Hardware Options->BladeCenter Switch Module->SAN->90P0165"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]
Was this topic helpful?
Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-59634