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Troubleshooting QLogic 6-port FCSM issues

Troubleshooting


Problem

QLogic 6-port Fibre Channel Switch Module troubleshooting information.

Resolving The Problem

Note: QLogic 6-port Fibre Channel switch module (26K6477)

  1. To begin troubleshooting, check the following top issues. If your issue is listed, select the link, otherwise proceed to step 2.

    QLogic vendor ID 1014 displays instead of IBM on BIOS screen
    Use of the "native mode" option is not supported


    The Qlogic 6-port FCSM is a 20 port switch. The External configuration is changeable. The default port type is GL for maximum auto-negotiation ability with other standard fibre channel port types. The external FCSM ports are each served by an SFP transceiver (not shipped with the switch). The ports auto-negotiate the transmission speed, either 1.062 or 2.124 Gigabits per second, to match the transmission speed of the connected storage device. The Fibre Channel module supports the maximum Fibre Channel frame size (2148 bytes) for Class 2 and 3 service. Each port has twelve buffer credits. This allows transmission distances up to 20 km at 1Gbps or 10 km at 2Gbps without loss of performance.
  1. Check the status LEDs. The Qlogic 6-port FCSM has LEDs to quickly identify the status of the module. At the top of the ports, there are 2 LEDs denoting the status of the module. Each port has 3 LEDs.

    Qlogic 6-port FCSM LEDs

    • The top (green) LED will light when a device has successfully logged in to the name server.
    • The middle (green) LED will illuminate when there is transmit or receive activity on the port.
    • The bottom (amber) LED will light if the port identifies a failure.


    Note: The external ports are numbered 0, 15, 16, 17, 18 and 19. The internal ports are numbered 1 to 14.

  2. Download the latest firmware and software code updates for your system:

    Download the latest BladeCenter support software

  3. Consult the available product documentation:

    QLogic 6-Port Enterprise FC Switch Module Installation Guide
    QLogic 6-Port Enterprise FC Switch Module Management Guide
    QLogic 6-Port Enterprise FC Switch Module product overview
    QLogic technical support Web site
    BladeCenter switch module sales and marketing

  4. If these steps have not solved your problem:
    Refer to your system's Hardware Maintenance Manual, or refer to "Need more help?"

Need more help?
Please select one of the the following options for further assistance:

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Document Location

Worldwide

Operating System

BladeCenter:Operating system independent / None

System x Hardware Options:Operating system independent / None

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-59820