IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 35 (7.1.0-TIV-NCI-FP0035)

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Abstract

This fix pack is a cumulative release and addresses some new APARs and internally found issues since the release of IBM Tivoli Netcool/Impact Version 7.1.0.

Prerequisites

This fix pack includes all maintenance since the GA of Impact V7.1.0. This fix pack can be applied directly to the base V7.1.0.4 product release or any fix pack or interim fix after this release.

NOTE:

Upgrading to IBM Tivoli Netcool/Impact Version 7.1.0.4 is required when the Impact version to be updated is at 7.1.0.0, 7.1.0.1, 7.1.0.2, or 7.1.0.3
Before the installation or the upgrade of IBM Tivoli Netcool/Impact, download the attached 7.1.0-TIV-NCI-FP0035-README file and review the section "3.0 Installation information" and associated subsections.
IBM will not release Netcool Impact Solaris fix packs after 7.1.0.35. For more information: https://www.ibm.com/support/pages/node/7160024

Installation Instructions

Fix pack installation steps are listed in the "3.0 Installation information" section of the enclosed 7.1.0-TIV-NCI-FP0035-README file.

For more information about enhancements, prerequisites, installation instructions, and known issues, see the 7.1.0-TIV-NCI-FP0035-README file.

Problems Solved

Issues and Enhancements Addressed in IBM Tivoli Netcool/Impact Version 7.1.0.35 and its extension for Netcool Operations Insight

For details on individual APARs/Known Issues, go to the Support Search site. Enter the APAR/Known Issue identifier in the input field and then click the Search button.

Note: The Full list of enhancements and fixes since the prior fix pack is listed in the enclosed 7.1.0-TIV-NCI-FP0035-README file.

APARs/Known Issues Resolved:

DT392202: Nameserver becomes locked with a blank user ID

DT390416: The utility confAuth4LDAP.sh needs to save files for debug before rollback
DT391196: Frequent Restarts and Derby Database Replication Issues
DT392184: The Impact GUI user does not see Impact data after an Impact server failover/failback
DT392202: Nameserver becomes locked with a blank user ID
DT393425: Probable Cause UI doesn't handle large number of key words
DT393428: Probable Cause Recompute tool does not work when the group is finalized, and the correlation keys are all the same
DT383368: Change timezone for GMT to distinguish from Europe/London
DT393303: Fix Pack upgrade failure due to missing value for property: user.localHostName
DT392770: The versioninfo.sh utility does not report on the nameserver.jar verison
DT392484: Links Column is not visible in the datatype "view Data Items" option
DT392619: PASTED IN POLICY TEXT GETS CORRUPTED WITH SOME BROWSERS
DT396365: Missing boolean format type in policy input parameters
DT391743: Improve error logging "An error occurred reading the servers host information: null" when impact server is shutting down
DT396945: UPGRADE TO LATEST CARBON IN IMPACT 710
DT390292: OAuth DSA, the Rest API data model is using Basic auth authentication

Security-related Known Issues:

DT397576: UPGRADE TO LATEST IBM SDK 8 IN IMPACT 710 FP35

List of Impact APARs/Known Issues that have documentation updates or have additional information:

DT391614: TLS 1.3 issue for LDAP in earlier fix packs (it wasn't until FP27 that the confAuth4LDAP.xml script was updated to support TLS 1.3).
DT390807: Update policy example for GetHTTP topic in Netcool/Impact documentation
DT396794: Using the REST interface to update a data source leaves it locked by version control

DT383368: Change timezone for GMT to distinguish from Europe/London

Enhancements:

New Support added in Fix Pack 35

JazzSM 1.1.3.22 DASH 3.1.3.22
IBM Installation Manager 1.9.2.8
For On-Prem Event Analytics:
Compatible with Tivoli Netcool/OMNIbus Web GUI 8.1 FP 35
Operating Systems: RHEL 8.10
RHEL 9.4 (on both Linux and zLinux)
SLES 12.5 (on both Linux and zLinux)
SLES 15.6 (on both Linux and zLinux)
Windows 11 Enterprise
Windows Server 2022
Browser:
Firefox 129
Firefox ESR 115
Google Chrome 129
Microsoft Edge 129
Safari 17
Component Updates
Java(TM) SE Runtime Environment "1.8.0_421" (8.0.8.30 (SR8 FP30))

Known Side Effects

For known issues reported in other fix packs, refer to the previous release notes:
https://www.ibm.com/support/pages/node/6837193
And
https://www.ibm.com/docs/en/tivoli-netcoolimpact/7.1?topic=release-notes-tivoli-netcoolimpact

For known issues related to Cloud Native Event Analytics, refer to the following link:
https://www.ibm.com/support/pages/node/7005515

IBM Netcool/Impact V7.1.0 - Replace the GMT timezones to Europe/London for Impact FP35

DT383368: Change timezone for GMT to distinguish from Europe/London

Upgrading to Impact FP35 may offset the time zones in MWM
For more information: https://www.ibm.com/support/pages/node/7171978

The newly added View Links may fail to load properly, specifically when there are special characters in the key value

Resolution
Remove/replace the special characters

Impact Health Checker SSL Certificate check possible failure
Symptom:
Starting with Impact 7.1.0.32, the Health Checker is now performing a check of the SSL certificates to determine whether the certificates are expired.
The Health Checker logic is automatically executed when the Impact fix pack upgrade scripts update_*.bat|sh are used.
If the Health Checker fails due to the SSL Certificate checks, there could be a need to bypass the SSL certificate check.

Resolution:
Before the fix pack upgrade scripts update_*.bat|sh are run/re-run, set the following system environment variable:
impactbypasscertcheck=true

NOTE:
On Windows environments, make sure that after setting the environment variable, a new command window is open and confirming the "echo %impactbypasscertcheck%" command returns the value "true" before re-attempting to re-run the upgrade from that command window. On Unix environments, issue the following command, to confirm the property is set: echo $impactbypasscertcheck

Remove the environment variable "impactbypasscertcheck" after the upgrade has been completed!
NOI Inference Service can exceed its memory limit resulting in a pod restart

Symptom
When running under a heavy event load the Inference Service can exceed its memory limit resulting in a pod restart

Resolution
Scale the Inference Service to include 3 or more replicas. This will ensure that service is not impacted while one pod restarts
Refer to the following link, for the latest list of deprecated or disabled Impact 7.1.0 components:
https://www.ibm.com/support/pages/node/6347586
And
https://www.ibm.com/docs/en/tivoli-netcoolimpact/7.1?topic=release-notes-tivoli-netcoolimpact

Off

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Document Location

Worldwide

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Product Synonym

Tivoli; Netcool;IMPACT;NOI

Problems (APARS) fixed
DT390416; DT391196; DT392184; DT392202; DT393425; DT393428; DT383368; DT393303; DT392770; DT392484; DT392619; DT396365; DT391743; DT396945; DT390292; DT397576; DT391614; DT390807; DT396794

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