Preventive Service Planning
Abstract
These recommendations are based upon your system already having installed the most current Cumulative PTF Package and HIPER PTF Group.
Content
The IBM i Global Support Center recommends installing the PTF's listed below for corrective service and preventative maintenance. If a problem persists after the recommended fixes have been installed, the support engineers can more efficiently diagnose the issue.
For further information or to order these PTFs, follow this link: http://www.ibm.com/support/fixcentral/
The following PTFs are recommended print related fixes that address issues in the following areas:
| o | TCP/IP LAN printing, which includes the PJL, SNMP, IPP, remote output queue printing, and NetServer print shares |
| o | Line Print Requester and Line Printer Daemon (LPR/LPD) |
| o | Print/Spool which includes general printing and spooling fixes and related APIs |
| o | Host Print Transform (HPT) |
| o | PDF Transform Services (product 5770TS1) |
| o | Advanced Function Printing (AFP) and IPDS printing, which uses Print Services Facility/400 (PSF) |
Ordering the Recommended Fixes for Print using Fix Central
Click below to use the Fix Central Quick Order feature to order the 7.1 Recommended Fixes for Print:
Order these Recommended Fixes using Fix Central
Clicking on this link will pre-load Fix Central with Group PTF SF99366 (710 Print) and the recommended fixes in the list that are not included in the Group PTF at the current level, with the exception of the IBM i Access for Web service pack.
You will not need to type the individual PTF numbers from the list. You will have the opportunity to deselect any PTFs you do not want in the order, as well as the opportunity to add additional PTFs to the download list, before continuing with the order process.
Order the following recommended fixes for V7R1M0:
| Note: Click on the PTF number to view the PTF cover letter. The PTF cover letter contains a description of what the PTF resolves, information about any superseded PTFs, any special instructions that need to be performed to apply the PTF, and a link to order the fix. | |||||
| Date Added (MM/DD/YYYY) |
Fixes (Link to PTF cover letter) |
Product | Cumulative Package |
Group Level |
Description |
| 09/15/2014 | SF99366 | 5770SS1 | NONE | 13 | Print Group PTF for V7R1M0 |
| 08/13/2020 | SI68952 | 5770SS1 | NONE | NA | AFP/PSF - OSP-F/QPQCPINT-T/QPQCPINT-MSGMCH0602 PDJ JOB FAILS WHEN USING TAGG INFORMATIQUE IPDS CONTROLLER |
| 08/13/2020 | SI67999 | 5770SS1 | NONE | NA | AFP/PSF - OSP-PSF COMMON CODE UPDATE |
| 08/13/2020 | SI67997 | 5770SS1 | NONE | NA | AFP/PSF - OSP-PSF COMMON CODE UPDATE |
| 08/13/2020 | SI67516 | 5770SS1 | NONE | NA | AFP/PSF - OSP-PSF COMMON CODE UPDATE |
| 08/13/2020 | SI67500 | 5770TC1 | NONE | NA | LPR/LPD - TCPIP-LPD-INCORROUT-PRT PRINTER OUTPUT TRANSFERRED FROM PRINTSERVERS SHOW ADDTIONAL PAGE WITH @ SIGNS |
| 08/13/2020 | SI66562 | 5770SS1 | NONE | NA | PDF Transform Services - OSP-MSGCPFCE06-RC8 INTERMITTENT FAILURE WITH CONCURRENT TRANSFORMS TO PDF |
| 08/13/2020 | SI66098 | 5770TS1 | NONE | NA | PDF Transform Services - ICTTDRV-F/QCTXFORM-T/QCTXCOMM-RC2-MSGCPFCE06 TRANSFORM OF A SCS SPOOL WITH OVER 100,000 PAGES IS FAILING WITH CPFCE06 RC2 |
| 08/13/2020 | SI65972 | 5770SS1 | NONE | NA | TCP/IP LAN - OSP MSGCPD338D GENERATED AFTER PRINTER SENDS FIN PACKET, BUT IBM I SENDS ANOTHER PJL UEL WITH *LAN 3812 PJL DRIVERS |
| 08/13/2020 | SI65826 | 5770SS1 | NONE | NA | Print/Spool - OSP-WRKOUTQ-MSGCPD0018 CANNOT DELETE SPOOLED FILES |
| 08/13/2020 | SI65578 | 5770SS1 | NONE | NA | HPT - OSP-INCORROUT QRCODE BAR CODE DOES NOT PRINT CORRECTLY |
| 08/13/2020 | SI64632 | 5770SS1 | NONE | NA | Network Print Server - OSP-OTHER-INCORROUT INCORRECT JOB INFORMATION RETURNED BY START HOST SERVER REPLY (Related to QNPSERVS) |
| 08/13/2020 | SI64625 | 5770SS1 | NONE | NA | Print/Spool - OSP QSPLJOB PROFILE SWAP AUDIT VIOLATION WITH MCH1401 |
| 08/13/2020 | SI63584 | 5770SS1 | C7192710 | NA | Print/Spool - OSP-OTHER-INCORROUT QSPRJOBQ JOBQ0200 FORMAT NOT RETURNING VALUES WHEN JOBQ IS IN IASP |
| 08/13/2020 | SI62055 | 5770SS1 | C6320710 | NA | Print/Spool - OSP-MSGCPF3213 ISSUED WHEN MAXIMUM NUMBER OF MEMBERS REACHED FOR Q00512N001 DATABASE FILE IN QSPL |
| 08/13/2020 | SI60254 | 5770SS1 | C6320710 | NA | Print/Spool Related - OSP-OTHER-LOOP SYSTEM JOBS WILL NOT END **NOTE: Supersede of this PTF unrelated |
| 08/13/2020 | SI60183 | 5770SS1 | C6320710 | NA | Network Print Server -OSP-INCORROUT-F/QUSRSPLA-T/QNPSERVS-MSGCPF3C40 SPOOLED FILE CLASS ANSWERMESSAGE METHOD ERROR WHEN USING AFP VIEWER |
| 04/05/2017 | SI57612 | 5770SS1 | NONE | NA | AFP - ADD X11 FONT FILE COUR.PFA TO 5770SS1 OPTION 43 ADDITIONAL FONTS |
| 08/13/2020 | SI57472 | 5770SS1 | C5317710 | NA | TCP/IP LAN - OSP-MSGCPF3CF2-PRT WRITER ABENDS OR LOOPS ON PAGERANGE(*ENDPAGE) SPOOLED FILE |
| 08/13/2020 | SI56637 | 5770SS1 | C5317710 | NA | Print/Spool - OSP-PRT-MSGCPF6DFC TRUETYPE FONT NOT FOUND |
| 08/13/2020 | SI42049 | 5770SS1 | C1270710 | NA | Print/Spool - OSP QSPCRTSP API LOSES CLOSING SHIFT IN CHARACTER IN USRDFNDTA ATTRIBUTE |
| 08/13/2020 | SI47912 | 5770SS1 | C3037710 | NA | Print/Spool - IPL-SRCC9002AAA SPOOL FILE CLEANUP ADDS TO IPL TIME |
| 08/13/2020 | SI44761 | 5770SS1 | C2115710 | NA | TCP/IP LAN - OSP INTERMITTENT MSGMCH3601 PRINTING VIA THE *IBMSNMPDRV SYSTEM DRIVER PROGRAM |
| 08/13/2020 | SI44382 | 5770SS1 | C2115710 | NA | Print/Spool - MSGCPF33F7 F/QSPPUTSP X/0847 USING QSPPUTSP API |
Service Packs Recommended for Print
Service Packs Recommended for Print
| Date Added to List (MM/DD/YYYY) | Fix (Link to PTF Cover Letter) |
Licensed Program Product |
Cumulative Package | Description |
| 02/03/2014 | SI52202 | 5770XH2 | C4143710 | 7.1 IBM i Access for Web Service Pack |
Fixes included in current 7.1 Group PTF SF99366
Fixes included in current 7.1 Group PTF SF99366
| Date Added to List (MM/DD/YYYY) | Fix (Link to PTF Cover Letter) |
Licensed Program Product |
Cumulative Package | Group Level | Description |
| 04/05/2017 | SI61333 | 5770SS1 | C6320710 | 13 | AFP - PSF COMMON CODE UPDATE |
| 04/05/2017 | SI61332 | 5770SS1 | C6320710 | 13 | AFP - PSF COMMON CODE UPDATE |
| 04/05/2017 | SI61331 | 5770SS1 | C6320710 | 13 | AFP - PSF COMMON CODE UPDATE |
| 04/05/2017 | SI61295 | 5770SS1 | C6320710 | 13 | Print/Spool - SPOOL FILES SAVED ON IASP ARE RESTORED TO SYSBAS FROM PDM MENU EVEN IF THEY ARE ALREADY PRESENT ON IASP |
| 04/05/2017 | SI61103 | 5770SS1 | C6320710 | 13 | Print/Spool - DATAMATRIX BARCODE HAS INCORRECT PAD CODEWORDS |
| 04/05/2017 | SI61006 | 5770SS1 | C6320710 | 13 | Print/Spool - INCORROUT TOOLBOX CLASS SPOOLEDFILE METHOD ANSWERMESSAGE GETS RC24 UNEXPECTEDLY |
| 04/05/2017 | SI60617 | 5770TS1 | C6320710 | 13 | PDF Transform Services - AFP2PDF-INCORROUT |
| 04/05/2017 | SI60183 | 5770SS1 | C6320710 | 13 | AFPVIEWER - MSGCPF3C40 SPOOLEDFILE CLASS ANSWERESSAGE METHOD ERROR |
| 04/05/2017 | SI58103 | 5770SS1 | C6120710 | 13 | Print/Spool - MSGMCH1202-T/QWPIPTFL FONT KEYWORD WITH *POINTSIZE P-FIELD |
| 04/05/2017 | SI57240 | 5770SS1 | C6120710 | 13 | HPT - QWPZHPT1 LAST PAGE OF TIFF OUTPUT IS POSITIONED DIFFERENTLY |
| 04/12/2017 | SI56133 | 5722IP1 | NONE | 13 | Infoprint Server - PCL2APF TRANSFORM PERFORMANCE UPDATE |
| 04/12/2017 | SI55388 | 5722IP1 | NONE | 13 | Infoprint Server - TRANSFORM MANAGER UPDATE |
| 04/12/2017 | SI55055 | 5722IP1 | C5142710 | 13 | Infoprint Server - TRANSFORM MANAGER FAILS WHEN STARTED WITH CCSID(819) INSTEAD OF CCSID(37) |
| 04/05/2017 | SI54981 | 5770SS1 | C6120710 | 13 | Print/Spool - MSGCPF33D6 USING *LAN 3812 SNMP DEVD TO PRINT *USERASCII SPOOLED FILES |
| 04/05/2017 | SI49827 | 5770SS1 | C3298710 | 13 | Image Transform - MSGCPF9872 RC2 QIMGCVTI API |
| 04/05/2017 | SI49764 | 5770SS1 | C3298710 | 13 | Print/Spool - WRONG DRAWER SELECTED IF DUPLEX AND PRINTING FROM EVEN-NUMBERED PAGE |
| 04/05/2017 | SI49326 | 5770SS1 | C4143710 | 13 | Print/Spool - MSGCPF3394 ERROR LISTING AFP RESOURCES FOR A PARTICULAR RDARS SPOOLED FILE |
| 04/12/2017 | SI48071 | 5722IP1 | NONE | 13 | Infoprint Server - QIPSINIT REPORTS DATASTREAM ERROR INCORRECTLY |
| 04/05/2017 | SI47611 | 5770SS1 | C2279710 | 13 | AFP - T/QPKPSFPT-MSGMCH0601 PRTAFPDTA FAILS WITH LARGE *AFPDS FILES |
| 04/05/2017 | SI44420 | 5770SS1 | C2115710 | 13 | LPR/LPD / TCP/IP LAN - MSGCPF33F3 USING RMTOUTQ OR SNDTCPSPLF COMMAND TO SEND SPLF TO ANOTHER IBM I SYSTEM |
| 04/05/2017 | SI44127 | 5770SS1 | C1270710 | 13 | PDF Transform Services - MSGMCH3601 ERROR IN QCTXDMON JOB TRYING TO CREATE PDF |
| 10/30/2014 | SI55117 | 5770SS1 | C5142710 | 12 | Print/Spool - ADD SUPPORT FOR WRKSPLF PERIOD((*AVAIL *CURRENT)) |
| 10/17/2014 | SI55037 | 5770SS1 | C5142710 | 12 | Print/Spool - SF-H AUDIT JOURNAL ENTRY HAS INCORRECT J |
| 09/26/2014 | SI54677 | 5770SS1 | C5142710 | 12 | Network Print Host Server - MSGMCH0601 DISPLAYING AND PRINTING LARGE *AFPDS SPLFS USING THE AFP WORKBENCH VIEWER |
| 09/23/2014 | SI54636 | 5770SS1 | C5142710 | 12 | Print/Spool API - MSGMCH3602 IF API QDFRPRTA IS CALLED VIA ILE-COBOL |
| 09/15/2014 | SI54611 | 5770TC1 | C5142710 | 11 | LPR/LPD - LPD SERVER ENDS AFTER RECEIVING LPR REQUEST WITH NON-EXISTENT LONG PRINT QUEUE NAME |
| 09/08/2014 | SI54558 | 5770SS1 | C4283710 | 11 | AFP - MSGPQT3630 A PAGE SEGMENT WAS BEING SENT TO THE PRINTER EVEN THOUGH IT HAD PREVIOUSLY BEEN SENT |
| 08/12/2014 | SI54024 | 5770SS1 | C4283710 | 11 | AFP / Infoprint Server - ADD PDF MAP ENTRY QPQAPME API |
| 07/14/2014 | SI53878 | 5770SS1 | C4283710 | 11 | Print/Spool - RETRIEVAL OF SPOOLED FILE ATTRIBUTES DOES NOT INCLUDE THE FORM TYPE |
| 05/22/2014 | SI53448 | 5770TS1 | C4283710 | 11 | PDF Transform Services - MSGCPFCE05 CONVERTING 32,000+ PAGE SPLF WITH FRONTOVL AND BACKOVL TO PDF USING CPYSPLF |
| 05/12/2014 | SI52001 | 5770SS1 | C4283710 | 11 | Print/Spool - MSGMCH3402 DURING CLROUTQ |
| 04/21/2014 | SI52949 | 5770SS1 | C4283710 | 10 | Print/Spool - MSGCPF4182 UNABLE TO OPEN PRINTER FILE WITH TOSTMF |
| 05/05/2014 | SI52884 | 5770SS1 | C4283710 | 10 | PDF Transform Services - MSGMCH3601 WRITER FAILS WHEN FIRST FILE IS RELEASED |
| 03/04/2014 | SI52547 | 5770SS1 | C4143710 | 10 | AFP - DOCUMENTATION UPDATE FOR TROUBLE SHOOTING MAPPING PROGRAMS |
| 01/21/2014 | SI51867 | 5770SS1 | C4143710 | 10 | AFP - MSGMCH1210 PRTAFPDTA WITH LARGE FILES |
| 01/21/2014 | SI51639 | 5770TS1 | C4143710 | 10 | PDF Transform Services - AFP2PDF - EMBEDDED AFP RASTER FONT CHARACTERS SHIFTED UP FROM THE BASELINE |
| 04/12/2017 | SI50862 | 5770SS1 | C4143710 | 10 | PC5250 - OSP-COMM-PASSTHRU-UNPRED PRINTER (Superseded by SI51805, but SI51805 does not provide further print related fixes) |
| 10/21/2013 | SI50910 | 5770SS1 | C4143710 | 9 | AFP - MSGCPF34DC RC3406 WORKING WITH PSF WRITER |
| 05/15/2013 | SI49657 | 5770SS1 | C3298710 | 8 | PDF Transform Services - PRTTFMSRV COMPONENT TRACE NOT RETURNING ERRNO |
| 04/18/2012 | SI46521 | 5770SS1 | C2279710 | 8 | HPT - ADD MFRTYPMDL SPECIAL VALUES FOR NEW ASCII PRINTERS |
| 04/18/2012 | SI46520 | 5770SS1 | C2279710 | 8 | HPT - ADD WSCST OBJECTS FOR NEW ASCII PRINTERS |
| 05/17/2012 | SI45359 | 5770TS1 | C2115710 | 8 | PDF Transform Services - CHKPRDOPT FOR PRODUCT 57xxTS1 OPTION(*BASE) FAILS |
| 05/17/2012 | SI45357 | 5770TS1 | C2115710 | 8 | PDF Transform Services - CHKPRDOPT FOR PRODUCT 57xxTS1 OPTION(*BASE) FAILS |
| 02/16/2012 | SI42693 | 5770SS1 | C1270710 | 8 | HPT - ADD WSCST OBJECTS FOR NEW ASCII PRINTERS |
| 02/14/2012 | SI41572 | 5770SS1 | C1270710 | 8 | HPT - ADD WSCST OBJECTS FOR NEW ASCII PRINTERS |
| 08/20/2012 | SI47728 | 5770SS1 | C2279710 | 7 | AFP / Infoprint Server - MESSAGE TEXT IN E-MAIL NOT DISPLAYED PROPERLY |
| 08/03/2012 | SI47474 | 5770SS1 | C2279710 | 7 | PDF Transform Services - MSGMCH0601 IN QCTXDMON JOB WHEN QUSRWRK SUBSYSTEM IS ENDED CONTROLLED |
| 09/12/2012 | SI46238 | 5770TC1 | C3037710 | 7 | LPR/LPD - LPR RMTSYS('::1') NUMERIC LOOPBACK ADDRESS DOES NOT WORK |
| 09/22/2011 | SI44760 | 5770SS1 | C2115710 | 7 | PDF Transform Services - MSGCPF9820 PAGE SEGMENT DOES NOT CONVERT TO PDF USING TRANSFORM SERVICES |
| 12/02/2011 | SI45369 | 5770SS1 | C2115710 | 6 | PDF Transform Services - ADD NEW *WSCST OBJECTS FOR PDF TRANSFORM |
| 12/02/2011 | SI45249 | 5770SS1 | C2115710 | 5 | PDF Transform Services - ADD AFPFNTSUB TAG TO *WSCST OBJECTS OF TYPE CTXFORM |
| 11/02/2010 | SI41703 | 5770SS1 | C1270710 | 3 | Print/Spool - MSGCPF33BF SYSTEM JOBS LOG ERRORS TRYING TO WRITE JOBLOG SPOOLED FILES AT IPL |
| 07/01/2010 | SI40341 | 5770SS1 | C1116710 | 1 | AFP / Infoprint Server - PROVIDE MORE GENERIC FIELD SUPPORT FOR PDF MAP OBJECT |
| 04/19/2010 | SI38830 | 5770SS1 | C1116710 | 1 | LPR/LPD - QTMPLPD USER PROFILE BECOMES DISABLED CAUSING FFDC ERROR |
| 04/13/2010 | SI37781 | 5770SS1 | C0096710 | 1 | HPT - PRINTING WITH A LEGAL SIZE OVERLAY USING HOST PRINT TRANSFORM HANGS |
| 04/12/2017 | SI33289 | 5722IP1 | NONE | 1 | Infoprint Server - INFOPRINT SERVER PS2AFP REFRESH |
| ****04/08/2014 | SI52725 | 5770SS1 | C4283710 | 10 | Print/Spool - QSPGETSP API hangs on empty spooled file*** ADD BACK TO GROUP PTF |
| ****10/21/2013 | SI50840 | 5770SS1 | C4143710 | 9 | AFP - SEPARATOR PAGE DATA SHIFTED TO RIGHT**** ADD BACK TO GROUP PTF |
| ****09/13/2013 | SI50744 | 5770SS1 | C4143710 | 9 | Image Transform - QIMGCVTI CONVERTS GIF IMAGE TOO LARGE**** ADD BACK TO GROUP PTF |
Important Information
| o | When experiencing issues with network-related printing, it is recommended that the latest TCP/IP group PTF: SF99367 | |
| o |
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| o |
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Installation / Upgrade Considerations
Group PTF SF99366 and the recommended fixes in this list can typically be applied or removed "Delayed" with no special considerations. However, many of the fixes require that all of the PSF writers, printer writers and remote writers be ended, or that the QSPL subsystem be ended, when applied or removed "Immediate" (without an IPL).
However, it is recommended that you review the cover letter for each PTF to confirm whether each PTF can be applied or removed "Immediate" and to determine whether there are any special instructions.
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Document Information
Modified date:
14 August 2020
UID
nas8N1021611