IBM Support

Obtaining IBM i Access Client Solutions

Troubleshooting


Problem

This document provides information on how to obtain the IBM i Access Client Solutions Product.

Resolving The Problem

This document provides information on how to obtain the IBM i Access Client Solutions Product.

The IBM i Access Client Solutions product consists of three parts: The base package, the Windows® application package, and the Linux™ application package.

The base package is a java-based, platform-independent client that provides the graphical interfaces to IBM i with an emulator, console, data transfer, run SQL scripts, spooled file download, and IFS support.

The Windows® application package provides the ODBC driver, OLEDB provider, ADO.Net provider, ActiveX COM components and most of the API support that was in the IBM i Access for Windows® product. APIs for parts of the client that no longer exist were removed, for example, PC5250 EHLAPPI and the cwbun* APIs for System i Navigator.

The Linux™ application package provides an ODBC driver for Linux™

Obtaining the IBM i Access Client Solutions base package

Note: Beginning in June 2018 an English only version of the Windows® and Linux™ application packages are available as a download on the IBM i Access Client Solutions website. If the full Windows® or Linux™ application packages are required, skip to the 'Obtaining application packages' section below.
The preferred method of obtaining the base package is to go to the IBM i Access Client Solutions website:

http://www-01.ibm.com/support/docview.wss?uid=isg3T1026805

From there, click the link to Download IBM i Access Client Solutions base package and sign on with a registered IBM ID, which would be the same ID used to log in to the IBM Fix Central website. After you sign on, the IBM i Access Client Solutions download site will show the account's Business Contact Information and Privacy settings. Review the IBM i Access Client Solutions license and check the option for I agree. Then click the I confirm button.

The IBM i Access Client Solutions IBMiAccess_v1r1.zip file along with the Readme file, Quick Start Guide, Getting Started documentation are presented to download, along with and English only version of the Windows® and Linux™ application packages. By default, the downloads use the Download Director tool. If there are problems with Download Directory,  use the other tab to Download using http. It is a more reliable alternative.

The client is still available from the IBM Entitled System Support (ESS) website. This is the only location to obtain the IBM i Access Client Solutions Windows® Application Package and IBM i Access Client Solutions Linux™ Application Package for languages other than English. The following discusses obtaining the client from the IBM ESS website.

♦ You must be entitled to V6R1 or above.
♦ V5R4 entitled customers will not be able to obtain the GA version of Access Client Solutions unless they already have a processed order for V6R1 or above.
♦ When and IBM i OS Version is removed from Marketing Support, approximately 1 year before End of Service, the IBM i Access Family product for that release are no longer updated on the ESS site. To obtain the latest version of IBM i Access Client Solutions from the ESS site our customer would have to be entitled for a newer release of IBM i OS and download the software under that release.

This is not a complete walk-through. It is meant to be used a guide.

Obtaining application packages

Note: The Electronic System Support (ESS) website is supported by the ESS team. For further assistance with downloading this product, visit the following website:
https://www-304.ibm.com/servers/eserver/ess/ProtectedServlet.wss
Select CONTACTS on the right, and locate the appropriate number for your country.

All three parts of the IBM i Access Client Solutions product can be downloaded from the ESS service. Start by logging in to the ESS site: http://www-304.ibm.com/servers/eserver/ess/index.wss

1. You must sign in with your IBM ID. If you do not have an IBM ID, you can register for one on this same page.
2. Once signed in and registered, expand the My entitled Software selection. The Software downloads link is in the upper left area. Click the link.

If Software downloads do not appear in the list, it is most likely because the customer number that was used to purchase your SWAMA (Software Warranty And Maintenance Agreement) is not registered with your ID. To correct this, click the Register IBM customer number link under My entitled Software and enter your country and customer number. Contact IBM support if you are not sure what this customer number is (hint, it is the same one used for your support). Then, return to My entitled Software and click Software downloads.
3. Follow through on customer number selection.
4. On the Select Product page, you must be at V6R1 or later depending on whether your system is entitled for multiple releases.

The following screen captures are for IBM i at V7R3. It is recommended that you select V7R2M0 or later to ensure that you get the latest version of the application packages. Once a version is withdrawn from marketing, no further updates can be added in ESS and the application packages are updated roughly twice a year.

image-20190116140528-1
5. Continue on to Language selection and Software Downloads.
6.
Continuing on with 5770-SS1 a list of available products are displayed.
image-20190116134726-2

 
All supported releases including R720, R730, and R740 feature 6290 are selected.
    image-20190628152348-1
    7. Select I agree for the terms and conditions. Once you get to the page for downloading the software, scroll to the bottom of the page and select Click here to use HTTP:

    This is where to click to use HTTP.
    8. After clicking the Click here to use HTTP link, you are presented with a list of available products from your selection:

    image-20190628152620-2

    ♦ IBM i Access Client Solutions is the Java-based client that provides the 5250 emulator, console, spooled file print, and data transfer.

    ♦ IBM i Access Client Solutions - Win AP is the ODBC driver for Windows® (installer).

    ♦ IBM i Access Client Solutions - Linux™ AP is for ODBC support in Linux™ (Dabien and RedHat packages).

    Once you download the application package zip files, extract them into a directory and run the setup program to install the client.

    Document Location

    Worldwide

    [{"Product":{"code":"SWG60","label":"IBM i"},"Business Unit":{"code":"BU009","label":"Systems - Cognitive"},"Component":"Access Client Solutions","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"Version Independent","Edition":""}]

    Historical Number

    674013359

    Document Information

    Modified date:
    08 January 2020

    UID

    nas8N1010355