Fix Readme
Abstract
Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 9 including installation-related instructions, prerequisites, corequisites, and list of fixes.
Content
- IBM Tivoli Monitoring version 6.3.0 Fix Pack 7 service pack 9 is intended to be applied to an existing 6.3.0 Fix Pack 7 (or 6.3.0 Fix Pack 7 plus prior service pack) installation base. However, installing service pack 9 allows for OS Agents running versions before 6.3.0 Fix Pack 7 (for example 6.3.0 Fix Pack 5) to be upgraded directly to the service pack fix version included. Also, for the OS agents, a pristine installation is available either using remote deployment or the exportbundles option of tacmd:
LZ Monitoring Agent for LinuxOS (6.30.07.09)
NT Monitoring Agent for Windows OS (6.30.07.08)
UX Monitoring Agent for UNIX OS (6.30.07.10)
A4 Monitoring Agent for i5/OS (6.30.07.05)
Agentless Monitoring for Windows Operating Systems (r2) (06.30.07.06)
Agentless Monitoring for AIX Operating Systems (r3) (06.30.07.06)
Agentless Monitoring for Linux Operating Systems (r4) (06.30.07.06)
Agentless Monitoring for HP-UX Operating Systems (r5) (06.30.07.06)
Agentless Monitoring for Solaris Operating Systems (r6) (06.30.07.06)
See technote IBM Tivoli Monitoring OS Agents: Installing maintenance by way of interim fix or service pack for more information.
Service pack 9 includes the latest System Monitoring Agents at the following levels:
System Monitoring Agent for Linux OS (LZ) 06.30.07.09
System Monitoring Agent for Windows OS (NT) 06.30.07.08
System Monitoring Agent for UNIX OS (UX) 06.30.07.10
Service pack 9 includes latest IBM Tivoli Monitoring Event Synchronization Component at version 3.0.0.8.
Also included in the service pack is an update for the "embedded WebSphere® Application Server" from v8 to WebSphere® Application Server v8.5.5.16
Note: Before applying the WebSphere® update, confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5).
- This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 07. This service pack is provided as an official maintenance release and contains updates for Server components, shared components, and OS Agents.
- The Java Runtime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- 1.8.0 SR6 FP35 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
For AIX 6.1 oslevel -r less than TL7 (6100-07) and AIX 7.1 oslevel -r less than TL3 (7100-03) and for Linux RHEL < 6.0 and SLES < 11.1 the following will be installed:
1.7.0 SR10 FP90
- 1.8.0 SR6 FP30 for CANDLEHOME on HP-UX ia64
- 1.7.0 SR10 FP55 for CANDLEHOME on HP-UX PA-Risc
- 1.7.0 SR10 FP90 for CANDLEHOME on Solaris Sparc
- 1.8.0 SR6 FP35 or 1.7.1 SR4 FP90 for Tivoli Enterprise Portal (
TEP
) web start and browser clients (See Additional installation updates)
- 1.8.0 SR6 FP35 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
- For new platform support (see New Features), this service pack can be used to patch copies of 630 FP7 pristine installation media (see here).
- Be sure to read the section "Before installation" before proceeding with this installation.
- Some APAR fixes in this maintenance release require you to take manual steps in order to apply them. Refer to this technote for information and guidelines
ITM
Version 6 MDV APAR Critical Installation Instructions
Contents
Download information
Prerequisites and corequisites
Known issues
Known limitations
Installation information
Before installation
Installing
Performing the necessary tasks after installation
Additional installation updates
Troubleshooting installation problems from the Support site
New Features (including security fixes)
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
Download Information
Information on downloading IBM Tivoli Monitoring Version 6.3.0 Fix Pack 7 service pack 9:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 service pack 9 (6.3.0.7-TIV-ITM-SP0009)
Prerequisites and corequisites
The service pack can be applied to an existing IBM Tivoli Monitoring 6.3.0 Fix Pack 7 or 6.3.0 Fix Pack 7 with service pack installation. 6.3.0 Fix Pack 7 is available as both a pristine and upgrade installation:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)
The System Monitoring Agents can be installed pristine, or over any existing System Monitoring Agent installation.
- Remote deploy of agents to Windows systems may require service pack 6 or later to be installed directly as per APAR IJ37912. These changes were made to address the Microsoft Visual C++ Redistributable update and possible component incompatibility issues.
- Since service pack 6 the Microsoft Visual C++ Redistributable (runtimes) used for IBM Tivoli Monitoring for both 32 and 64 bit components on Windows, were updated from VC++ 7.1 (32-bit) and VC++ 9.0 (64-bit). They have been updated to VC++ 12.0 (both 32 and 64 bit). The installation automatically installs the correct runtime if it's not installed. However, the service pack only includes the components included with the IBM Tivoli Monitoring platform as listed in the Components of the monitoring architecture in the IBM Tivoli Monitoring Installation guide. Other IBM Tivoli Monitoring agents (
ITM
6.x Product codes) are still to be rebuilt and updated to the newer runtimes. They might not work correctly when the service pack is applied on the same windows systems as those agents. Check the Agent compatibility with IBM Tivoli Monitoring 6.3.0 Fix Pack 7 service pack 6 document before applying this service pack. - Remote deployment installs (createnode, updateagent) can fail for Red Hat Enterprise Linux 6 releases. Ensure you have the latest available ksh rpm for your system if remote deployment fails and try again or try local installation.
- Latest Java 7.1 included in this and subsequent service packs, disables TLS 1.0 and 1.1 by default but currently does not enable TLS 1.2 by default. To remedy it, from the IBM Java Control panel, "C:\Program Files (x86)\IBM\Java71\jre\bin\javacpl.exe" select the:
Advanced tab -> “Advanced Security Settings”
and verify that“Use TLS 1.2” is enabled. - Known limitations
- Red Hat Enterprise Linux 8 for IBM System z no longer supports 31-bit applications which prevents the Tivoli Enterprise Portal Server (
TEPS
or cq) component on original IBM Tivoli Monitoring 6.3.0 Fix Pack 7 media from being installable on Red Hat Enterprise Linux 8 for IBM System z. This service pack provides updates to allowTEPS
installation by following the steps listed here Updating 630 Fix Pack 7 pristine... - IBM Java 8 does not work with Windows Server 2008 (NT 6.0). Do not install this service pack on a Windows Server 2008 system. (Windows Server 2008 R2 is supported). Windows Server 2008 and Windows Server 2008 R2 both went end of support on 14 January 2020
Installation information
Before installation
Before you proceed with the installation process, make note of these important points:
- Assign CANDLEHOME environment variable (UNIX or Linux only)
Before you begin installing this service pack on UNIX or Linux systems, make sure that the
environment variable $CANDLEHOME is set to the IBM Tivoli Monitoring
installation directory.
Note: The directory /opt/IBM/ITM is the default installation directory.
For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME
- Transfer the appropriate archive file:
6.3.0.7-TIV-ITM-Linux-SP0009.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported Linux platforms
6.3.0.7-TIV-ITM-Tools-SP0009.tar.gz - IBM Tivoli Monitoring Tools
6.3.0.7-TIV-ITM-Unix-SP0009.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported UNIX platforms
6.3.0.7-TIV-ITM-Windows-SP0009.zip - IBM Tivoli Monitoring Base and Base Agents for all supported Windows platforms
to a temporary directory on the system that contains the code to be updated. For the purpose of this readme file,
the symbol <TEMP> represents the fully qualified path to this directory.
Note: On Windows the fully qualified path includes the drive letter.
Expand the archive file by use of the tar command on UNIX or Linux systems or
an unzip utility on Windows systems. Expanding the archive file creates a directory
structure that contains fixes for all of the supported platforms. - As a best practice, it is recommended that all running IBM Tivoli Monitoring processes be stopped manually before doing an upgrade from a previous version or maintenance level to this service pack level. For systems with
TEMS
orTEPS
installed, the service pack installer does not allow installation until theTEMS
andTEPS
are stopped. While the upgrade installer does attempt to stop all other running processes, there are times when a running process fails to stop and that can lead to unexpected upgrade failures if the upgrade is allowed to continue. If any process fails to stop during a manual shutdown, restart the system before proceeding with the upgrade. - Before upgrading, execute the cinfo or KinCInfo command per the instructions in the section entitled Validating what you installed. After the install completes, this will help in validating the installation. Once you complete the install, continue with the next section entitled Performing the necessary tasks after installation.
- The following information applies to users upgrading on UNIX or Linux using a non-root userid for the management server, portal server or any
ITM
or ITCAM agent. You can use any non-root userid that you want to, so long as that userid has been created. You must use the same userid as was used for the original installation, or the root userid. These steps specify using the itmuser userid and itmgrp group and that the userid and group have been created.
1. Perform the management server, portal server,ITM
or ITCAM agent upgrade as user itmuser.
2. After the installation completes, run "SetPerm -a" as user root.
3. When updating the management server:
1. If Management server security was enabled, run "SetPerm -s" as user root to re-enable management server security.
2. Add application support to the hub management server.
4. When updating the portal server:
1. Configure the portal server as user root (this step will run InstallPresentation and add application support on the portal server).
2. Execute the following command as user root to change the ownership of all files in $CANDLEHOME to user itmuser and group itmgrp:
chown -Rf itmuser:itmgrp $CANDLEHOME
3. Run "SetPerm -a" as root user again
5. Start the management server, portal server,ITM
or ITCAM agent as user itmuser.
- The following information applies to users upgrading on Windows systems.
Ensure you are logged on locally to the Windows machine with a userid that has administrator rights. - The following are recommended steps to facilitate recovery of the Tivoli Enterprise Management Server (
TEMS
) or the Tivoli Enterprise Portal Server (TEPS
) in the case where problems are encountered during the installation of this service pack.Management Server
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
Portal Server
-
Run the migrate-export.bat (Windows) or migrate-export.sh (UNIX or Linux) to backup the contents of the portal server database. This snapshot will allow for recovery of the database back to the point before installing this service pack maintenance.
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
Installing the service pack
?
Note: For Updating systems with any of: AS MS CQ SH CW or CJ components installed (usually TEMS/TEPS)
the system must be updated to 630 Fix Pack 7 or later service pack for the listed components.
Systems without any of AS MS CQ SH CW or CJ components can be directly updated from a version earlier
than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service Pack 9 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC R2 R3 R4 R5 R6
?
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0009
./spinst -h $CANDLEHOME
2. For UNIX installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0009
./spinst -h $CANDLEHOME
3. For Windows installs:
cd /d <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0009/
spinst.bat
If the patch installs successfully, sppatch will return the following
message:
"Service pack install completed without errors."
after which it will run post install processing script (sp-postinst).
Performing the necessary tasks after installation
- If the
TEPS
system has been updated to WebSphere/HTTP v8.5.5.x by a previous service pack installation, you do not need to update it again. Additional updates for the IBM Tivoli Monitoring WebSphere Application and IBM HTTP Server are provided as update patches - Before applying the WebSphere® update, confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5)
- You must install this package with the same userid that you originally used to install the portal server. If you are unsure of the userid, it is the owner of the portal server directory:
- Back up your <CANDLEHOME> directory
- Use your local procedures to stop the portal server and the Eclipse help server
- Perform the uplift:
Linux:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0009
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
AIX:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0009
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
Windows:
cd <TEMP>\6.3.0.7-TIV-ITM-Windows-SP0009
wasihs855uplift -h %CANDLE_HOME% -i %cd% - At the time this service pack was released, the latest available WAS/IHS update patch was 8.55.20.1 which does not yet have the formal fix for the log4j CVE-2021-44228 issue. Since the affected file is contained in an installable but not deployed ear file, the file can be safely deleted from the TEPS installation after doing the WAS/IHS 8.5.5 uplift (or after installing any of the ITM WAS/IHS patches up to and including 8.55.20.1). If you are at a WAS patch version greater than 8.55.20.1 then you have the fixed uddi.ear file which is still not deployed but will no longer trigger scanner warnings.
The vulnerable log4j library is included in an installable but not deployed application ear file, uddi.ear. ITM does not deploy the uddi application but scanners will still complain about it's presence. You can delete the ear file without any issues.
The uddi.ear file is located in the "iw" component platform (PLAT) directory under the CANDLEHOME installation directory.
For Unix or Linux run: $CANDLEHOME/bin/cinfo -t
and use the platform under the PLAT column in the output
i.e. rm $CANDLEHOME/aix536/iw/installableApps/uddi.ear
For windows: del %CANDLE_HOME%\CNPSJ\installableApps\uddi.ear - Use your local procedures to restart the portal server
- Since the service pack updates browser/webstart client jars all TEP client users should clear the cache to ensure the latest jars are in use. You can clear your cache as documented Clearing the JAR cache. Note that the preferred way to launch the TEP client is using Java WebStart as the browser client is no longer supported by modern browsers.
Validating what you installed
You can validate your installation by running the KinCInfo command on Windows systems or the cinfo command on Linux or UNIX systems. If you run these commands before and after the upgrade, you can clearly see the component versions that have changed.
For service pack fixes, only components that are updated during this release have the latest listed level. Note that the version number can be different across components depending on the level of maintenance included. If a component has not been updated, the command reports the GA version. There is no need to upgrade this component if your system is at the listed level, the install programs will automatically handle this.
Note: The KinCInfo and cinfo command output examples in the sections that follow show all service pack components that can be updated (highlighted). If you do not have all of these components installed, then components not installed are not displayed in the output of these commands.
Note: The version(s) for iu (IBM HTTP Server) and iw (IBM Websphere Application Server) reflect the latest available updated patch at the time this readme was published (8.55.20.01). You can search IBM downloads for the latest upgrade patch.
The following example shows the output of the KinCInfo -t command on a Windows server.
********** Thursday, December 09, 2021 07:41:56 AM **********
User : Administrator Group : NA
Host Name : STYMIES1 Installer : Ver: 063007150
CandleHome : C:\IBM\ITM
Installitm : C:\IBM\ITM\InstallITM
*************************************************************
...Product Inventory
PC PRODUCT DESC PLAT VER BUILD INSTALL DATE
AC KAC(64-bit) CMA/32/64 Bit Agent Compatibility Package WIX64 06.30.07.15 202112071309 20211208 1545
CJ TEPD App Support/Tivoli Enterprise Portal Desktop Clien WIX64 06.30.07.10 sp9 20200608 1007
CQ KCQ(64-bit) CMA/Tivoli Enterprise Portal Server Agent WIX64 06.30.07.11 sp9 20200608 1007
CQ TEPS App Support/Tivoli Enterprise Portal Server WIX64 06.30.07.11 sp9 20200608 1007
CW TEPB App Support/Tivoli Enterprise Portal Browser Clien WINNT 06.30.07.11 sp9 20200608 1007
GL KGL(64-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WIX64 06.30.07.17 d1305a 20211208 1545
GL KGL(32-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WINNT 06.30.07.17 d1305a 20211208 1545
HD KHD(64-bit) CMA/Warehouse Proxy Agent WIX64 06.30.07.09 d1305a 20211208 1545
KF KKF(32-bit) IEH/IBM Eclipse Help Server WINNT 06.30.07.00 d6276a 20200608 1007
MS TEMS App Support/Tivoli Enterprise Monitoring Server WIX64 06.30.07.11 sp9 20200608 1007
NT KNT(64-bit) CMA/Monitoring Agent for Windows OS WIX64 06.30.07.08 12441 20211208 1545
PA KPA(32-bit) CMA/Tivoli Performance Analyzer WINNT 06.30.07.00 63341 20200608 1007
R2 KR2(32-bit) CMA/Agentless Monitoring for Windows Operat WINNT 06.30.07.06 202109011601 20211208 1545
R3 KR3(32-bit) CMA/Agentless Monitoring for AIX Operating WINNT 06.30.07.06 202109011605 20211208 1545
R4 KR4(32-bit) CMA/Agentless Monitoring for Linux Operatin WINNT 06.30.07.06 202109011608 20211208 1545
R5 KR5(32-bit) CMA/Agentless Monitoring for HP-UX Operatin WINNT 06.30.07.06 202109011612 20211208 1545
R6 KR6(32-bit) CMA/Agentless Monitoring for Solaris Operat WINNT 06.30.07.06 202109011615 20211208 1545
SY KSY(64-bit) CMA/Summarization and Pruning Agent WIX64 06.30.07.10 d1305a 20211208 1545
UE KUE(32-bit) CMA/Tivoli Enterprise Services User Interfa WINNT 06.30.07.11 d1305a 20211208 1545
PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE
IN Install INS/Windows Install Component WINNT 06.30.07.15 202112071309 20211208 1545
IN TEPD INS/TEP Desktop Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007
IN TEMS INS/TEMS Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007
IN TEPS INS/TEP Server Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007
IN TEMA(32-bit) INS/ITM 6.x Agent Install Component WINNT 06.30.07.15 202112071309 20211208 1545
IN TEMA(64-bit) INS/ITM 6.x Agent Install Component Extens WINNT 06.30.07.00 201612161149 20200608 1007
A4 TEMS App Support/Monitoring Agent for i5/OS WICMS 06.30.07.04 12441 20211208 1545
A4 TEPS App Support/Monitoring Agent for i5/OS WICNS 06.30.07.04 12441 20211208 1545
A4 TEPB App Support/Monitoring Agent for i5/OS WIXEB 06.30.07.04 12441 20211208 1545
A4 TEPD App Support/Monitoring Agent for i5/OS WIXEW 06.30.07.04 12441 20211208 1545
AS KAS(64-bit) CAS/Tivoli Enterprise Monitoring Automation WIX64 06.30.07.10 sp9 20200608 1007
GS KGS(64-bit) GSK/IBM GSKit Security Interface WIX64 08.00.55.17 d1341a 20211208 1545
GS KGS(32-bit) GSK/IBM GSKit Security Interface WINNT 08.00.55.17 d1341a 20211208 1545
HD TEMS App Support/Warehouse Proxy WICMS 06.30.07.09 d1305a 20211208 1545
HD TEPS App Support/Warehouse Proxy WICNS 06.30.07.09 d1305a 20211208 1545
HD TEPB App Support/Warehouse Proxy WIXEB 06.30.07.09 d1305a 20211208 1545
HD TEPD App Support/Warehouse Proxy WIXEW 06.30.07.09 d1305a 20211208 1545
II TEPS App Support/IBM Installation Manager WICNS 01.91.05.00 d1341a 20211208 1545
IT TEPS App Support/TEC GUI Integration WICNS 06.30.07.00 d6276a 20200608 1007
IT TEPB App Support/TEC GUI Integration WIXEB 06.30.07.00 d6276a 20200608 1007
IT TEPD App Support/TEC GUI Integration WIXEW 06.30.07.00 d6276a 20200608 1007
IU TEPS App Support/IBM HTTP Server WICNS 08.55.20.01 d6276a 20211209 0612
IW TEPS App Support/Tivoli Enterprise Portal Server Extens WICNS 08.55.20.01 d6276a 20211209 0608
JM KJM(64-bit) JVM/Embedded JVM WIX64 08.06.35.00 202109131352 20211208 1545
JM KJM(32-bit) JVM/Embedded JVM WINNT 08.06.35.00 202109131352 20211208 1545
JM TEPB App Support/Embedded JVM - TEP Browser Client WIXEB 08.06.35.00 202109131352 20211208 1545
LZ TEMS App Support/Monitoring Agent for Linux OS WICMS 06.30.07.09 13051 20211208 1545
LZ TEPS App Support/Monitoring Agent for Linux OS WICNS 06.30.07.09 13051 20211208 1545
LZ TEPB App Support/Monitoring Agent for Linux OS WIXEB 06.30.07.09 13051 20211208 1545
LZ TEPD App Support/Monitoring Agent for Linux OS WIXEW 06.30.07.09 13051 20211208 1545
NT TEMS App Support/Monitoring Agent for Windows OS WICMS 06.30.07.08 12441 20211208 1545
NT TEPS App Support/Monitoring Agent for Windows OS WICNS 06.30.07.08 12441 20211208 1545
NT TEPB App Support/Monitoring Agent for Windows OS WIXEB 06.30.07.08 12441 20211208 1545
NT TEPD App Support/Monitoring Agent for Windows OS WIXEW 06.30.07.08 12441 20211208 1545
PA TEMS App Support/Tivoli Performance Analyzer WICMS 06.30.07.00 63341 20200608 1007
PA TEPS App Support/Tivoli Performance Analyzer WICNS 06.30.07.00 63341 20200608 1007
PA TEPB App Support/Tivoli Performance Analyzer WIXEB 06.30.07.00 63341 20200608 1007
PA TEPD App Support/Tivoli Performance Analyzer WIXEW 06.30.07.00 63341 20200608 1007
R2 TEMS App Support/Agentless Monitoring for Windows Opera WICMS 06.30.07.06 202109011601 20211208 1545
R2 TEPS App Support/Agentless Monitoring for Windows Opera WICNS 06.30.07.06 202109011601 20211208 1545
R2 TEPB App Support/Agentless Monitoring for Windows Opera WIXEB 06.30.07.06 202109011601 20211208 1545
R2 TEPD App Support/Agentless Monitoring for Windows Opera WIXEW 06.30.07.06 202109011601 20211208 1545
R3 TEMS App Support/Agentless Monitoring for AIX Operating WICMS 06.30.07.06 202109011605 20211208 1545
R3 TEPS App Support/Agentless Monitoring for AIX Operating WICNS 06.30.07.06 202109011605 20211208 1545
R3 TEPB App Support/Agentless Monitoring for AIX Operating WIXEB 06.30.07.06 202109011605 20211208 1545
R3 TEPD App Support/Agentless Monitoring for AIX Operating WIXEW 06.30.07.06 202109011605 20211208 1545
R4 TEMS App Support/Agentless Monitoring for Linux Operati WICMS 06.30.07.06 202109011608 20211208 1545
R4 TEPS App Support/Agentless Monitoring for Linux Operati WICNS 06.30.07.06 202109011608 20211208 1545
R4 TEPB App Support/Agentless Monitoring for Linux Operati WIXEB 06.30.07.06 202109011608 20211208 1545
R4 TEPD App Support/Agentless Monitoring for Linux Operati WIXEW 06.30.07.06 202109011608 20211208 1545
R5 TEMS App Support/Agentless Monitoring for HP-UX Operati WICMS 06.30.07.06 202109011612 20211208 1545
R5 TEPS App Support/Agentless Monitoring for HP-UX Operati WICNS 06.30.07.06 202109011612 20211208 1545
R5 TEPB App Support/Agentless Monitoring for HP-UX Operati WIXEB 06.30.07.06 202109011612 20211208 1545
R5 TEPD App Support/Agentless Monitoring for HP-UX Operati WIXEW 06.30.07.06 202109011612 20211208 1545
R6 TEMS App Support/Agentless Monitoring for Solaris Opera WICMS 06.30.07.06 202109011615 20211208 1545
R6 TEPS App Support/Agentless Monitoring for Solaris Opera WICNS 06.30.07.06 202109011615 20211208 1545
R6 TEPB App Support/Agentless Monitoring for Solaris Opera WIXEB 06.30.07.06 202109011615 20211208 1545
R6 TEPD App Support/Agentless Monitoring for Solaris Opera WIXEW 06.30.07.06 202109011615 20211208 1545
SY TEMS App Support/Summarization and Pruning Agent WICMS 06.30.07.10 d1305a 20211208 1545
SY TEPS App Support/Summarization and Pruning Agent WICNS 06.30.07.10 d1305a 20211208 1545
SY TEPB App Support/Summarization and Pruning Agent WIXEB 06.30.07.10 d1305a 20211208 1545
SY TEPD App Support/Summarization and Pruning Agent WIXEW 06.30.07.10 d1305a 20211208 1545
T1 TEMS App Support/Tivoli Enterprise Monitoring Server TR WICMS 07.30.63.00 d6350a 20200608 1007
TM TEMS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICMS 06.23.05.00 d4029a 20200608 1007
TM TEPS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICNS 06.23.05.00 d4029a 20200608 1007
UI KUI(32-bit) CLI/Tivoli Enterprise Services User Interfa WINNT 06.30.07.15 20211208 1545
UL TEMS App Support/Monitoring Agent for UNIX Logs WICMS 06.23.05.00 62021 20200608 1007
UL TEPS App Support/Monitoring Agent for UNIX Logs WICNS 06.23.05.00 62021 20200608 1007
UL TEPB App Support/Monitoring Agent for UNIX Logs WIXEB 06.23.05.00 62021 20200608 1007
UL TEPD App Support/Monitoring Agent for UNIX Logs WIXEW 06.23.05.00 62021 20200608 1007
UM TEMS App Support/Universal Agent WICMS 06.23.05.00 d5326a 20200608 1007
UM TEPS App Support/Universal Agent WICNS 06.23.05.00 d5326a 20200608 1007
UM TEPB App Support/Universal Agent WIXEB 06.23.05.00 d5326a 20200608 1007
UM TEPD App Support/Universal Agent WIXEW 06.23.05.00 d5326a 20200608 1007
UX TEMS App Support/Monitoring Agent for UNIX OS WICMS 06.30.07.10 12591 20211208 1545
UX TEPS App Support/Monitoring Agent for UNIX OS WICNS 06.30.07.10 12591 20211208 1545
UX TEPB App Support/Monitoring Agent for UNIX OS WIXEB 06.30.07.10 12591 20211208 1545
UX TEPD App Support/Monitoring Agent for UNIX OS WIXEW 06.30.07.10 12591 20211208 1545
The following example shows the output of the cinfo -t command on AIX
*********** Wed Dec 8 19:39:47 EST 2021 ******************
User: root Groups: system bin sys security cron audit lp
Host name : paix900 Installer Lvl:06.30.07.15
CandleHome: /opt/IBM/ITM
Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix)
***********************************************************
...Product inventory
PC PRODUCT DESC PLAT VER BUILD INSTALL DATE
as Tivoli Enterprise Monitoring Automation Server aix536 06.30.07.10 d6350a 20210924 1604
ax IBM Tivoli Monitoring Shared Libraries aix526 06.30.07.17 d1305a 20211209 1845
ax IBM Tivoli Monitoring Shared Libraries aix533 06.30.07.17 d1305a 20211209 1845
ax IBM Tivoli Monitoring Shared Libraries aix536 06.30.07.17 d1305a 20211209 1845
cq Tivoli Enterprise Portal Server aix536 06.30.07.11 d6350a 20210924 1608
cw Tivoli Enterprise Portal Browser Client aix536 06.30.07.11 d6350a 20210924 1605
gs IBM GSKit Security Interface aix523 08.00.55.17 d1341a -
gs IBM GSKit Security Interface aix526 08.00.55.17 d1341a -
hd Warehouse Proxy aix536 06.30.07.09 d1305a 20211209 1845
ii IBM Installation Manager aix533 01.91.05.00 d1341a 20211209 1846
iu IBM HTTP Server aix536 08.55.20.01 d6276a 20211209 1939
iw IBM Tivoli Enterprise Portal Server Extensions aix536 08.55.20.01 d6276a 20211209 1920
jr Tivoli Enterprise-supplied JRE aix523 08.06.35.00 202109131352 -
jr Tivoli Enterprise-supplied JRE aix526 08.06.35.00 202109131352 -
kf IBM Eclipse Help Server aix533 06.30.07.00 d6276a 20210924 1608
ms Tivoli Enterprise Monitoring Server aix536 06.30.07.11 d6350a 20210924 1615
pa Tivoli Performance Analyzer aix533 06.30.07.00 63341 20210924 1615
r2 Agentless Monitoring for Windows Operating Systems aix526 06.30.07.06 202109011601 20211209 1846
r3 Agentless Monitoring for AIX Operating Systems aix526 06.30.07.06 202109011605 20211209 1846
r4 Agentless Monitoring for Linux Operating Systems aix526 06.30.07.06 202109011608 20211209 1846
r5 Agentless Monitoring for HP-UX Operating Systems aix526 06.30.07.06 202109011612 20211209 1846
r6 Agentless Monitoring for Solaris Operating Systems aix526 06.30.07.06 202109011615 20211209 1846
sh Tivoli Enterprise Monitoring SOAP Server aix536 06.30.07.10 d6350a 20210924 1615
sy Summarization and Pruning Agent aix536 06.30.07.10 d1305a 20211209 1845
t1 File Transfer Enablement aix536 07.30.00.00 20100000-0000 -
ue Tivoli Enterprise Services User Interface Extensions aix536 06.30.07.11 d1305a 20211209 1845
ui Tivoli Enterprise Services User Interface aix526 06.30.07.15 d6350a 20210924 1615
ui Tivoli Enterprise Services User Interface aix533 06.30.07.15 d6350a 20210924 1615
ui Tivoli Enterprise Services User Interface aix536 06.30.07.15 d1305a 20211209 1845
ux Monitoring Agent for UNIX OS aix526 06.30.07.10 12591 20211209 1845
PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE
a4 Monitoring Agent for i5/OS tms 06.30.07.04 12441 20211209 1845
a4 Monitoring Agent for i5/OS tps 06.30.07.04 12441 20211209 1845
a4 Monitoring Agent for i5/OS tpw 06.30.07.04 12441 20211209 1845
hd Warehouse Proxy tms 06.30.07.09 d1305a 20211209 1846
hd Warehouse Proxy tps 06.30.07.09 d1305a 20211209 1846
hd Warehouse Proxy tpw 06.30.07.09 d1305a 20211209 1846
it TEC GUI Integration tps 06.30.07.00 d6276a 20210924 1616
it TEC GUI Integration tpw 06.30.07.00 d6276a 20210924 1617
jr Tivoli Enterprise-supplied JRE tpj 08.06.35.00 202109131352 -
lz Monitoring Agent for Linux OS tms 06.30.07.09 13051 20211209 1846
lz Monitoring Agent for Linux OS tps 06.30.07.09 13051 20211209 1846
lz Monitoring Agent for Linux OS tpw 06.30.07.09 13051 20211209 1846
ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20210924 1616
nt Monitoring Agent for Windows OS tms 06.30.07.08 12441 20211209 1846
nt Monitoring Agent for Windows OS tps 06.30.07.08 12441 20211209 1846
nt Monitoring Agent for Windows OS tpw 06.30.07.08 12441 20211209 1846
pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20210924 1616
pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20210924 1617
pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20210924 1618
r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.06 202109011601 20211209 1846
r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.06 202109011601 20211209 1846
r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.06 202109011601 20211209 1846
r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.06 202109011605 20211209 1846
r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.06 202109011605 20211209 1846
r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.06 202109011605 20211209 1846
r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.06 202109011608 20211209 1846
r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.06 202109011608 20211209 1846
r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.06 202109011608 20211209 1846
r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.06 202109011612 20211209 1846
r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.06 202109011612 20211209 1846
r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.06 202109011612 20211209 1846
r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.06 202109011615 20211209 1846
r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.06 202109011615 20211209 1846
r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.06 202109011615 20211209 1846
sy Summarization and Pruning Agent tms 06.30.07.10 d1305a 20211209 1846
sy Summarization and Pruning Agent tps 06.30.07.10 d1305a 20211209 1846
sy Summarization and Pruning Agent tpw 06.30.07.10 d1305a 20211209 1846
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20210924 1616
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20210924 1617
ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20210924 1616
ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20210924 1617
ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20210924 1619
um Universal Agent tms 06.23.05.00 d5326a 20210924 1616
um Universal Agent tps 06.23.05.00 d5326a 20210924 1617
um Universal Agent tpw 06.23.05.00 d5326a 20210924 1619
ux Monitoring Agent for UNIX OS tms 06.30.07.10 12591 20211209 1846
ux Monitoring Agent for UNIX OS tps 06.30.07.10 12591 20211209 1846
ux Monitoring Agent for UNIX OS tpw 06.30.07.10 12591 20211209 1846
The following example shows the output of the cinfo -t command on Linux
*********** Thu Dec 9 05:59:37 PST 2021 ******************
User: root Groups: root
Host name : itml3sput1 Installer Lvl:06.30.07.15
CandleHome: /opt/IBM/ITM
Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix)
***********************************************************
...Product inventory
PC PRODUCT DESC PLAT VER BUILD INSTALL DATE
as Tivoli Enterprise Monitoring Automation Server lx8266 06.30.07.10 d6350a 20210203 0832
ax IBM Tivoli Monitoring Shared Libraries li6263 06.30.07.17 d1305a 20211208 1545
ax IBM Tivoli Monitoring Shared Libraries lx8266 06.30.07.17 d1305a 20211208 1545
cj Tivoli Enterprise Portal Desktop Client lx8266 06.30.07.10 d6350a 20210203 0841
cq Tivoli Enterprise Portal Server lx8266 06.30.07.11 d6350a 20210203 0845
cw Tivoli Enterprise Portal Browser Client lx8266 06.30.07.11 d6350a 20210203 0841
gs IBM GSKit Security Interface li6243 08.00.55.17 d1341a -
gs IBM GSKit Security Interface lx8266 08.00.55.17 d1341a -
hd Warehouse Proxy lx8266 06.30.07.09 d1305a 20211208 1545
ii IBM Installation Manager lx8266 01.91.05.00 d1341a 20211208 1546
iu IBM HTTP Server lx8266 08.55.20.01 d6276a 20211208 1638
iw IBM Tivoli Enterprise Portal Server Extensions lx8266 08.55.20.01 d6276a 20211208 1619
jr Tivoli Enterprise-supplied JRE li6263 08.06.35.00 202109131352 -
jr Tivoli Enterprise-supplied JRE lx8266 08.06.35.00 202109131352 -
kf IBM Eclipse Help Server li6263 06.30.07.00 d6276a 20210203 0844
lz Monitoring Agent for Linux OS lx8266 06.30.07.09 13051 20211208 1545
ms Tivoli Enterprise Monitoring Server lx8266 06.30.07.11 d6350a 20210203 0832
pa Tivoli Performance Analyzer lx8266 06.30.07.00 63341 20210203 0853
r2 Agentless Monitoring for Windows Operating Systems lx8266 06.30.07.06 202109011601 20211208 1546
r3 Agentless Monitoring for AIX Operating Systems lx8266 06.30.07.06 202109011605 20211208 1546
r4 Agentless Monitoring for Linux Operating Systems lx8266 06.30.07.06 202109011608 20211208 1546
r5 Agentless Monitoring for HP-UX Operating Systems lx8266 06.30.07.06 202109011612 20211208 1546
r6 Agentless Monitoring for Solaris Operating Systems lx8266 06.30.07.06 202109011615 20211208 1546
sh Tivoli Enterprise Monitoring SOAP Server lx8266 06.30.07.10 d6350a 20210203 0832
sy Summarization and Pruning Agent lx8266 06.30.07.10 d1305a 20211208 1545
t1 File Transfer Enablement lx8266 07.30.00.00 20100000-0000 -
ue Tivoli Enterprise Services User Interface Extensions lx8266 06.30.07.11 d1305a 20211208 1545
ui Tivoli Enterprise Services User Interface lx8266 06.30.07.15 d1305a 20211208 1545
PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE
a4 Monitoring Agent for i5/OS tms 06.30.07.04 12441 20211208 1545
a4 Monitoring Agent for i5/OS tpd 06.30.07.04 12441 20211208 1545
a4 Monitoring Agent for i5/OS tps 06.30.07.04 12441 20211208 1545
a4 Monitoring Agent for i5/OS tpw 06.30.07.04 12441 20211208 1545
hd Warehouse Proxy tms 06.30.07.09 d1305a 20211208 1546
hd Warehouse Proxy tpd 06.30.07.09 d1305a 20211208 1546
hd Warehouse Proxy tps 06.30.07.09 d1305a 20211208 1546
hd Warehouse Proxy tpw 06.30.07.09 d1305a 20211208 1546
it TEC GUI Integration tpd 06.30.07.00 d6276a 20210203 1225
it TEC GUI Integration tps 06.30.07.00 d6276a 20210203 1233
it TEC GUI Integration tpw 06.30.07.00 d6276a 20210203 1224
jr Tivoli Enterprise-supplied JRE tpj 08.06.35.00 202109131352 -
lz Monitoring Agent for Linux OS tms 06.30.07.09 13051 20211208 1546
lz Monitoring Agent for Linux OS tpd 06.30.07.09 13051 20211208 1546
lz Monitoring Agent for Linux OS tps 06.30.07.09 13051 20211208 1546
lz Monitoring Agent for Linux OS tpw 06.30.07.09 13051 20211208 1546
ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20210203 0853
nt Monitoring Agent for Windows OS tms 06.30.07.08 12441 20211208 1546
nt Monitoring Agent for Windows OS tpd 06.30.07.08 12441 20211208 1546
nt Monitoring Agent for Windows OS tps 06.30.07.08 12441 20211208 1546
nt Monitoring Agent for Windows OS tpw 06.30.07.08 12441 20211208 1546
pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20210203 0853
pa Tivoli Performance Analyzer tpd 06.30.07.00 63341 20210203 1225
pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20210203 1233
pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20210203 1224
r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.06 202109011601 20211208 1546
r2 Agentless Monitoring for Windows Operating Systems tpd 06.30.07.06 202109011601 20211208 1546
r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.06 202109011601 20211208 1546
r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.06 202109011601 20211208 1546
r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.06 202109011605 20211208 1546
r3 Agentless Monitoring for AIX Operating Systems tpd 06.30.07.06 202109011605 20211208 1546
r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.06 202109011605 20211208 1546
r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.06 202109011605 20211208 1546
r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.06 202109011608 20211208 1546
r4 Agentless Monitoring for Linux Operating Systems tpd 06.30.07.06 202109011608 20211208 1546
r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.06 202109011608 20211208 1546
r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.06 202109011608 20211208 1546
r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.06 202109011612 20211208 1546
r5 Agentless Monitoring for HP-UX Operating Systems tpd 06.30.07.06 202109011612 20211208 1546
r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.06 202109011612 20211208 1546
r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.06 202109011612 20211208 1546
r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.06 202109011615 20211208 1546
r6 Agentless Monitoring for Solaris Operating Systems tpd 06.30.07.06 202109011615 20211208 1546
r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.06 202109011615 20211208 1546
r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.06 202109011615 20211208 1546
sy Summarization and Pruning Agent tms 06.30.07.10 d1305a 20211208 1546
sy Summarization and Pruning Agent tpd 06.30.07.10 d1305a 20211208 1546
sy Summarization and Pruning Agent tps 06.30.07.10 d1305a 20211208 1546
sy Summarization and Pruning Agent tpw 06.30.07.10 d1305a 20211208 1546
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20210203 0853
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20210203 1233
ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20210203 0853
ul Monitoring Agent for UNIX Logs tpd 06.23.05.00 62021 20210203 1225
ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20210203 1233
ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20210203 1224
um Universal Agent tms 06.23.05.00 d5326a 20210203 0853
um Universal Agent tpd 06.23.05.00 d5326a 20210203 1225
um Universal Agent tps 06.23.05.00 d5326a 20210203 1233
um Universal Agent tpw 06.23.05.00 d5326a 20210203 1224
ux Monitoring Agent for UNIX OS tms 06.30.07.10 12591 20211208 1546
ux Monitoring Agent for UNIX OS tpd 06.30.07.10 12591 20211208 1546
ux Monitoring Agent for UNIX OS tps 06.30.07.10 12591 20211208 1546
ux Monitoring Agent for UNIX OS tpw 06.30.07.10 12591 20211208 1546
Remote service pack installation
The following components are remote deployable:
PC Description
-- ------------
lz Monitoring Agent for Linux OS
nt Monitoring Agent for Windows OS
tf Tivoli Enterprise Management Agent Framework Update
ue Tivoli Enterprise Services User Intefercase Extensions
ux Monitoring Agent for UNIX OS
r2 Agentless Monitoring Agent for Windows OS
r3 Agentless Monitoring Agent for AIX OS
r4 Agentless Monitoring Agent for Linux OS
r5 Agentless Monitoring Agent for HP-UX OS
r6 Agentless Monitoring Agent for Solaris OS
- Transfer the appropriate archive file (6.3.0.7-TIV-ITM-<PLATFORM>-SP0009.tar.gz or .zip) to a temporary directory on the system that contains the code to be updated. For the purpose of this readme file, the symbol <TEMP> represents the fully qualified path to this directory. Note: On Windows, this includes the drive letter.
- Expand the archive file using the tar command on UNIX systems or an unzip utility on Windows systems. This creates a directory structure that contains fixes for all of the supported platforms.
- Add the deploy components to the
TEMS
Depot by executing the following command
For Linux packages (lz, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0009/bundles/unix
For UNIX (r#, tf, ue and ux)
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0009/bundles/unix
For Windows packages (nt, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0009/bundles/WINDOWS/Deploy
To load all components to your depot run the following command once each for UNIX or Linux and then Windows components:
For UNIX or Linux:
$CANDLEHOME/bin/tacmd addbundles -i .
For Windows:
tacmd addbundles -i .
Or you can load only those bundles you want using one or more of the Product codes from the components listed
tacmd addbundles -i . [-t] [<pc>] [<pc> ...]
i.e.
tacmd addbundles -i . -t lz tf
Make note of the deployable component versions as you add the bundles and then use either the updateAgent
or updateFramework commands to remotely deploy.
Pristine installation images for OS agents
The steps are as outlined at this link:
Separating the downloaded ITMl/ITCAM
media image into smaller agent/platform bundles
Note: point to <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0009/bundles/unix or <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0009/bundles/unix
or <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0009/bundles/WINDOWS/Deploy
for the media path per the steps in link.
Updating 630 Fix Pack 7 pristine installation media for new platform support (as listed in New Features)
For all new platforms listed you can install from 630 Fix Pack 7 media but the prerequisite scan will report errors. So long as the errors are just OS Version failure, ITM
630 Fix Pack 7 will install and configure correctly with the following exceptions:
- Solaris 11.4 UNIX OS monitoring agent needs to be installed from service pack 3 or later
- The Tivoli Enterprise Portal Server (CQ) on Linux for System z cannot be installed unless libstdc++.so.5 (compat-libstdc++-33.x on RHEL or libstdc++33.x on SUSE) is also installed. However, since libstdc++.so.5 has been deprecated, newer versions of both RHEL and SUSE no longer provide libstdc++.so.5. You can patch your IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Base Linux on System z media to allow for Tivoli Enterprise Portal installation on these newer RHEL and SUSE versions.
The service pack provides a mechanism to patch Pristine installation 6.3.0 Fix Pack 7 install images so that you can get the latest prerequisite scanner definitions as well as patching the IBM Tivoli Monitoring V6.3.0.7 Base, Linux on System z® media so that you can install the Tivoli Enterprise Portal Server on newer OS versions on Linux for System z (See install steps below). In all cases after doing a pristine installation from patched 630 Fix Pack 7, you would still need to additionally apply the service pack. Also if you patch windows media, due to the update to Visual C++ runtimes, you must also apply the service pack after doing a pristine installation from patched 630 Fix Pack 7 media.
To patch 6.3.0 Fix Pack 7 media, you need an extracted image in a writable location or point to a new, writable, location in case your source image is read-only. To patch your media:
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0009/mediaupdate
UNIX:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0009/mediaupdate
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0009/mediaupdate.bat
To patch the installation media:
mediaupdate -h media_dir [-w write_dir] [-r]
where: -h media_dir full path of the original CD image or expanded
media directory.
-w write_dir is optional and is full path of the modified CD image directory.
it's only required if media_dir is not a writable directory.
-r is optional and restores updated media to original contents if you want to undo patching of the extracted installation media
Per the usage you would specify the location of a 6.3.0 Fix Pack 7 extracted install image (pristine) and the script copies over the updated install, prerequisite checking and for base Linux for System z the TEPS
and teps install manager files needed to then use the modified pristine image to do a fresh install of your target OS (all supported components). Again, after installation using the updated media, you then immediately apply SP9
for example
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0009/mediaupdate -h /tmp/6307media/agents
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0009/mediaupdate -h /tmp/6307media/base_zlinux
UNIX:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0009/mediaupdate -h /tmp/6307media/agents
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0009/mediaupdate.bat -h c:\temp\6307media\agents
To install Tivoli Enterprise Portal on Linux for System z for newer OS versions after patching Base Linux for System z install media:
- Run the install for the Tivoli Enterprise Portal from the patched media
- Immediately apply this service pack per the installation instructions
- Configure the Tivoli Enterprise Portal Server (cq) component before continuing with the service pack "Perform the necessary tasks after installation"
Additional installation updates
Installing and configuring IBM Java 8 from Tivoli Enterprise Portal Server for Tivoli Enterprise Portal browser and web start clientsThis service pack allows for updating Tivoli Enteprise Portal browswer and web start clients to IBM Java 8. The steps are a variation on the Installing and configuring IBM Java 7 > Upgrade installation version pristine installation documentation as follows:
The previous document link has a reference to Windows: Upgrading your existing version of Java to IBM Java 7 and Linux: Upgrading your existing version of Java to IBM Java 7.
Per the previous links you need to edit the jreconfig.js file on your Tivoli Enterprise Portal Server and change the value of the jreDesiredLevel statement to the following value:
var jreDesiredLevel = "1.8.0";
If you have jreDesiredLevel set to allow for users to run with their clients default, system JRE, i.e.:
var jreDesiredLevel = "*";
New utility for securing Windows installations
The service pack installation provides a new command on Windows:
%CANDLE_HOME%\InstallITM\securemain.cmd
An administrator can use the command to limit the permissions non-admin users have on the C:\IBM\ITM (%CANDLE_HOME%) folder.
To set security permissions limiting non administrators users from creating files or folders, use the following command:
secureMain lock
To remove security settings use the following command:
secureMain unlock
Command syntax can be viewed with the following syntax:
secureMain -?
The secureMain commands use the following syntax:
secureMain [-h install_dir] [-g SID] [-d folder] lock
secureMain [-h install_dir] [-g SID] unlock
where variables are defined as follows:
install_dir is the directory path for the IBM Tivoli Monitoring installation.
If this parameter is not supplied, the script attempts to determine the installation directory.
SID is the Windows Security Identifier. The default SID used is S-1-5-11.
folder is an additional folder to set admin rights for. This is used when factory agents create an additional folder under the installation directory.
SID values are the user and group identifiers used by Windows when setting file security. The following links provide additional information on SIDs.
List of commonly used SIDs:
Command line syntax for listing SID values of accounts defined on the system:
https://docs.microsoft.com/en-us/windows/win32/wmisdk/wmic
Example usage: "wmic useraccount get name,sid"
Previously provided security updates have been included in this service Pack for APARs IV94417 and IV96017. They are to be installed separately as needed. See the following files for details:
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0009/updates/6.3.0-TIV-ITM-FP0007-IV94417.README
and
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0009/updates/6.3.0-TIV-ITM-FP0007-IV96017.README
ITM
OS Dashboards. See the following file for details:Troubleshoot Installation from Support site
For additional troubleshooting help not covered in this readme document, visit the IBM Tivoli Monitoring support page at the following URL:
https://www.ibm.com/support/knowledgecenter/SS8G7U_ref/pdf/itm/ITM_Troubleshooting_Guide_V6.3_Fix_Pack_2.pdf?view=kc
Additional information
This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 7.
- New APAR fixes for Tivoli Monitoring 6.3.0 Fix Pack 7 service pack 9 (See List of fixes below)
New Features/Enhancements
The following new features are included in IBM Tivoli Monitoring 6.3.0 Fix Pack 7 service pack 9:
- IBM Tivoli Monitoring Enhancements
- The IBM Tivoli Monitoring for Linux OS allows log files to be monitored. This feature provides the functionality as provided by the Tivoli Log File Agent (KLO) and now is included as part of the OS Agent. See IBM Tivoli Monitoring OS Agent - Log File Monitoring Feature README for more information on the feature, how to enable it, differences from the Tivoli Log File Agent and changes to the OS Agent.
- Currency
- The license information (L-WQIN-BZK5U8) for IBM Tivoli Monitoring has been updated to include IBM DB2 Standard Edition 11.5.4. This can be download from IBM Passport Advantage® Online Website using eAssembly number G045KML
- Security Fixes
- Updates to included Java: Security Bulletin: Vulnerabilities in IBM Java included with IBM Tivoli Monitoring
- Updates to remove log4j at both 1.1 and vulnerable 2.x versions: Security Bulletin: Vulnerablity in Apache Log4j may affect IBM Tivoli Monitoring installed WebSphere Application Server (CVE-2021-44228)
Online Documentation Updates
List of fixes
IBM Monitoring Agent for Linux OS APARs | |
---|---|
IJ13895 | Integrate the Log File Agent function into the Linux OS Agent. This allows log files to be monitored with the Tivoli Monitoring for Linux OS Agent. This provides most of the functionality provided by the Tivoli Log File Agent (KLO) and now is included as part of the Linux OS Agent. See Technote IBM Tivoli Monitoring OS Agent - Log File Monitoring Feature README for details including new attribute groups, attributes, queries, and workspaces. The README also documents how to enable the new feature as well as the differences from Tivoli Log File Agent and changes to the Linux OS Agent. The feature requires the Monitoring Servers (TEMS) and Portal Server (TEPS) be updated to ITM 6.30 FP7 service pack 9 to include the updated workkspaces and queries. |
IJ33838 | The "Average Service Time" and "Average Wait Time" attributes in the Disk I/O Extended Rate Table attribute group sometimes display negative values. The "Disk Read Percent" and "Disk Write Percent attributes from same attribute group sometimes return values greater than 100% |
IBM Monitoring Agent for Unix OS APARs | |
IJ33315 | When using the Scripting feature, the script results are not displayed and the fcp_daemon is continually restarted. This is not a common condition and is dependent on the length of data returned from the script and the number of attributes. The issue can occur on the Monitoring Agent for UNIX OS, Linux OS, or Windows OS. |
IBM Monitoring Agent for Windows OS APARs | |
IJ34239 | When using the OS Agent Scripting feature, sometimes the agent will have high CPU usage due to an unexpected return code from an API call. The problem was reported on the Windows operating system. |
IBM Tivoli Enterprise Monitoring Installation APARs | |
IJ31948 | The wasihs855uplift.cmd fails when the CANDLE_HOME long name format contains spaces. CANDLE_HOME is not allowed to contain spaces. The short name format (8.3) for the path can be used to specify a path where the long name format contains spaces. wasihs855uplift.cmd does not process the FQN correctly when the long name format contains spaces. |
IJ32289 | Installer check and warning for selinux not disabled is no longer needed |
IJ32293 | Prerequiste check for selinux not disabled is no longer needed. |
IJ32517 | A new requirement in IBM Tivoli License Manager (ITLM) requires new tag files to be placed in the new <CANDLEHOME>/swidtag directory rather old <CANDLEHOME>/properties/version directory. Even though the current ITLM scanner searches for the ITLM files in the old location as well as the new location, some appications aer starting to use the new location. secureMain needs to be updated to process this new location. LFA puts liecne information into the license directory instead of the licences directory. secureMain needs to be updated to process this new location. |
IJ34397 | Uplift Java Runtime Environment |
IJ37912 |
Service pack 6 or later updates the MSVC for all ITM platform components. This change introduced a compatibility issue with other non-platform agents (anything other than the OS, SY or HD agent) which need to be updated to a compatible level as per the "Agent compatibiliy with IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6" technote:
However there was no install check to prevent one from updating the core ITM framework components if they were at a level prior to service pack 6. Since only a subset of the installed components are updated by an agent install to the new MSVC, other components not updated by that agent install (eg framework commands such as kincmd.exe) would be broken due to the mis-match of these components. |
IBM Tivoli Enterprise Monitoring Server APARs | |
IJ34945 | The time for an RTEMS to complete a Stage2 operation is excessively long |
IJ25574 | HTTP requests are rejected by the Hub in error when the URI in the POST request includes the correct HTTP port but another ITM application running on the same server was started before the Hub. |
IJ33853 | The kdsmain process utilises a consistently high percentage of CPU capacity. |
IBM Tivoli Enterprise Portal Client APARs | |
IJ34729 |
TEPS commands on AIX fail for ITM 6.3.0 FP7 SP7
|
List of fixes from superseded service packs
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Document change history
December 16, 2021 | Initial publication |
December 17, 2021 | APAR table and security fix updates |
January 4, 2022 | APAR table updates. |
Feb 17, 2022 | Known Issues updated along with APAR IJ37912 information |
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Document Information
Modified date:
17 February 2022
UID
ibm16486939