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Support schedule for Content Platform Engine and IBM Content Navigator

Question & Answer


Question

What is the support schedule for the Content Platform Engine and IBM Content Navigator releases?
 

Answer

Content Platform Engine and IBM Content Navigator both follow the Continuous Delivery Support Model, which is described in the following technote: https://www.ibm.com/support/pages/node/738757

IBM has discontinued ECM Continuing Support, see https://www.ibm.com/support/pages/continuing-support-enterprise-content-management-ecm-products for more detail and a summary of the support options available for products covered by Continuing Support after its discontinuance on 30 June 2024.

ECM Continuing Support is being replaced with updated Extended Support options for the December 2023 releases as announced here: https://community.ibm.com/community/user/automation/blogs/euniq-nebo/2023/11/03/announcement-ibm-filenet-content-manager-5512-and?CommunityKey=2b67f465-a5fe-4a66-ad25-f5e767b607e3. Extended Support is described here: https://www.ibm.com/support/pages/node/7008589

The following tables show the key support dates for the Content Platform Engine and IBM Content Navigator releases. The acronyms used in the tables are spelled out in the Legend table at the end of this document. The first table shows the releases covered under the new support policy. The second table indicates the support dates for the older releases.

The Daeja Virtual viewer is embedded in IBM Content Navigator, as well as released as a stand-alone component. The terminal release of Daeja Professional is 4.1.5.2 IF039. As of IBM Content Navigator 3.0.14 Daeja Professional is no longer embedded in IBM Content Navigator.

Daeja Virtual updates are released regularly and the updates are also made available in IBM Content Navigator updates. The following technote details the Daeja support policy: https://www.ibm.com/support/pages/node/6583269

Refer to the Daeja Fix Information tab in the Fix Pack Compatibility matrix for a list of Daeja Virtual updates. The Fix Pack Compatibility matrix can be downloaded from https://www.ibm.com/support/pages/node/321543

Use the procedure in the following technote to update an IBM Content Navigator deployment with a different Daeja Virtual Viewer release: https://www.ibm.com/support/pages/node/289723

Releases Covered by the Support Policy Introduced in 2023
Component Release Release Date End of Standard
Support		 End of Initial Extended Support End of On-going Extended
Support		 End of Service
CPE 5.6.0 6/28/2024 9/30/2027 9/30/2028 9/30/2031 Tbd
ICN 3.1.0 6/28/2024 9/30/2027 9/30/2028 9/30/2031 Tbd
CPE 5.5.12 12/15/2023 9/30/2026 9/30/2027 9/30/2030 Tbd
ICN 3.0.15 12/15/2023 9/30/2026 9/30/2027 9/30/2030 Tbd
End of Support Information for Older Releases
Component Release LTSR Release Date End of Standard
Support		 End of On-going Extended
Support		 End of Service Previous LTSR
CPE 5.5.11 No 6/23/2023 6/23/2024 9/30/2030 9/30/2030 5.5.8
ICN 3.0.14 No 6/23/2023 6/23/2024 9/30/2030 9/30/2030 3.0.11
CPE 5.5.10 No 12/16/2022 12/31/2023 9/30/2030 9/30/2030 5.5.8
ICN 3.0.13 No 12/16/2022 12/31/2023 9/30/2030 9/30/2030 3.0.11
CPE 5.5.9 No 6/24/2022 6/30/2023 9/30/2030 9/30/2030 5.5.8
ICN 3.0.12 No 6/24/2022 6/30/2023 9/30/2030 9/30/2030 3.0.11
CPE 5.5.8 Yes 12/17/2021 7/31/2025 9/30/2030 9/30/2030 5.5.4
ICN 3.0.11 Yes 12/17/2021 7/31/2025 9/30/2030 9/30/2030 3.0.7
CPE 5.5.7 No 06/25/2021 6/30/2022 9/30/2030 9/30/2030 5.5.4
ICN 3.0.10 No 06/25/2021 6/24/2022 9/30/2030 9/30/2030 3.0.7
CPE 5.5.6 No 12/18/2020 12/31/2021 9/30/2030 9/30/2030 5.5.4
ICN 3.0.9 No 12/18/2020 12/31/2021 9/30/2030 9/30/2030 3.0.7
CPE 5.5.5 No 06/26/2020 06/25/2021 9/30/2030 9/30/2030 5.5.4
ICN 3.0.8 No 06/26/2020 06/25/2021 9/30/2030 9/30/2030 3.0.7
CPE 5.5.4 Yes 12/12/2019 04/30/2023 9/30/2030 9/30/2030 n.a.
ICN 3.0.7 Yes 12/12/2019 04/30/2023 9/30/2030 9/30/2030 n.a.
CPE 5.5.3 No 06/28/2019 06/26/2020 9/30/2030 9/30/2030 n.a.
ICN 3.0.6 No 06/28/2019 06/26/2020 9/30/2030 9/30/2030 n.a.
CPE 5.5.2
No
 12/13/2018 12/13/2019 9/30/2030 9/30/2030 n.a.
ICN 3.0.5 No 12/13/2018 12/20/2019 9/30/2030 9/30/2030 n.a.
CPE 5.5.1 No 6/28/2018 6/28/2019 9/30/2030 9/30/2030 n.a.
ICN 3.0.4 No 3/14/2018 6/21/2019 9/30/2030 9/30/2030 n.a.
CPE 5.5.0 No 12/7/2017 12/7/2018 9/30/2030 9/30/2030 n.a.
ICN 3.0.3 No 12/7/2017 4/15/2019 9/30/2030 9/30/2030 n.a.
ICN 3.0.2 No 9/29/2017 10/16/2018 9/30/2025 9/30/2025 n.a.
ICN 3.0.1 No 4/2/2017 7/5/2018 9/30/2025 9/30/2025 n.a.
ICN 3.0.0 No 12/16/2016 6/2/2017 9/30/2025 9/30/2025 n.a.
CPE 5.2.1 No 10/31/2014 7/5/2019 9/30/2025 9/30/2025 n.a.
CPE 5.2.0 No 3/15/2013 1/27/2017 9/30/2025 9/30/2025 n.a.
 
 

Legend

Legend
Acronym & Terminology Meaning
CPE Content Platform Engine
GA General Availability
ICN IBM Content Navigator
Initial Extended Support For a fee, one-year of critical fixes after Standard Support expires.
LTSR
Long-Term Support Release
n.a. Not Applicable
On-going Extended Support For a fee, Support accepts cases and recommends existing fixes. No new fixes are created.
Standard Support Support accepts cases, provides functional and security fixes. Interim fixes and fix packs are made available.
Tbd To Be Determined

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Document Information

Modified date:
16 September 2024

UID

ibm16474273

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