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MustGather: Web Single Sign-on problems with WebSphere Application Server

Troubleshooting


Problem

Collecting data for Web Single Sign-on (WebSSO) problems with IBM WebSphere® Application Server versions 8.5 and 9.0 and Liberty. Gathering this MustGather information before you call IBM support can help you understand the problem and save time analyzing the data.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"ARM Category":[{"code":"a8m50000000Ccx5AAC","label":"Security-\u003ESSO"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"8.5.5;9.0.0;9.0.5;CD0","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 September 2025

UID

swg21971762