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Maximo Support Resources (Home)

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Here is the first stop to look for help on IBM Maximo Asset Management. Select the tab that best matches the information you are looking for and click a topic button for a targeted collection of documents on the subject.


Support Resources Home Application Module Help Architecture and Configuration Help Industry Solutions and Add-On Help Self Help Map

Welcome to the support resources home page for Maximo. The links that follow are to pages you might find useful to support your product. The tab bar across the top links to pages that offer one-button searches of commonly requested information.

Links to Support Resources

IBM Support

The central location to open and manage cases, download Fixes, and set up Notifications.

IBM Documentation - Maximo Asset Management

IBM Documentation for Maximo Asset Management contains product documentation, including quick start guides, product user guides, release notes, and installation guides.

Maximo Product Configuration Matrix

The Product Configuration Matrix provides information related to your supported products, platforms, and compatible products.

Maximo and Base Services Feature Pack & Interim Fixes Overview

Readme Docs for Maximo interim fixes (including Industry Solutions and Add-Ons)

The Release Notes detail important information, known limitations, new features, and changes to IBM products.

End of Support Announcements and Supported Version Information for Maximo

End Of Support (EOS) announcements and supported version information provides content about supported versions, which versions are no longer supported, and when end of support for current versions is announced.

IBM Support Phone Numbers

IBM Support Guide

The IBM Support Guide provides information on the support service offerings provided by IBM, including definitions of programs, policies, and procedures.

Passport Advantage Online

Passport Advantage Online (PAO) for customers offers authorized users access a secure web experience to manage their Passport Advantage accounts online.

IBM Fix Central

Fixes and updates for Maximo Asset Management can be found at Fix Central.

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Document Information

Modified date:
04 June 2021