Enhanced Customer Data Repository (ECuRep) is a secure and fully supported data repository with problem determination tools and functions. It updates IBM Support cases and maintains full data lifecycle management.
Important changes to ECuRep are announce via "My Notifications". To received ECuRep notifications, you need to subscribe to the "product" "ECuRep" or select "ECuRep" within your product subscription. If you are subscribed but want to receive no further ECuRep news, use this link to "unsubscribe".
HTTPS, FTPS (FTP over TLS), and SFTP (FTP over SSH) are supported for manual uploads (in addition utilities).
All servers enforce authentication. For Web access, you need to authenticate with your IBM ID . For FTPS and SFTP servers, you need to create an IBM Support File Transfer ID .
It is a two-step process to get your data loaded into the repository
Step 1: Prepare your data
Follow the simple preparation instructions to ensure your data is loaded properly.
Step 2: Send your data
Choose your preferred method to send your data to the repository.
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26 July 2021