Upgrading the ProtecTIER software to 3.3.x from version 3.1.8 or higher using ProtecTIER Manager

This information helps you use the ProtecTIER® Manager to upgrade ProtecTIER servers to version 3.3.x from version 3.1.8 or higher.

About this task

Important Notes:
  • The upgrade procedure is not concurrent in a clustered environment. In a clustered environment, complete the ProtecTIER software upgrade on Server A first (if a Red Hat kernel upgrade is required, it will be done automatically by the ProtecTIER software upgrade). Next, complete the ProtecTIER software upgrade on Server B (if a Red Hat kernel upgrade is required, it will be done automatically by the ProtecTIER software upgrade). The software upgrade process includes stopping and restarting services on each node.
  • During an upgrade, the ProtecTIER server is not available for configurations or operations. The ProtecTIER Manager displays information about the upgrade that you are running.
  • ProtecTIER Manager must be at version 3.3.x before this procedure can be used. For instructions about how to upgrade ProtecTIER Manager see Upgrading ProtecTIER Manager on the TS7650G (Gateway)..
  • If ProtecTIER Manager is at a version below 3.3.x and you do not want to upgrade it, you can use the ProtecTIER Service Menu to complete the ProtecTIER software upgrade. See Upgrading the ProtecTIER software to 3.4.x from version 3.3.x using the ProtecTIER Service Menu
  • These procedures are for servers already at ProtecTIER version 3.1.8 or higher. ProtecTIER Versions 3.1.8 or higher include a Red Hat Linux kernel update as part of the upgrade, but do not require a full Red Hat Linux upgrade.
  • If you are upgrading a dual node cluster ProtecTIER configuration, it is recommended that both nodes are online and active when running the upgrade.
    Note: If it happens that one of the nodes is offline, complete the upgrade in the online node. When the upgrade finishes, recover the offline node. Use the single node upgrade procedure, which is only available from the Service Menu, to upgrade the second node.
  • Verify that any attached storage is problem free. If any problems are present, such as failed DDM’s or other errors, you must resolve them before you continue with the ProtecTIER upgrade.
Table 1. Preparing the servers for the ProtecTIER 3.3.x upgrade
Tasks Procedures
Check the version of ProtecTIER running on each server to verify that the servers are at ProtecTIER version 3.1.8 or higher. ProtecTIER Manager must be at version 3.3.x or higher. Checking the ProtecTIER version on the TS7650G (Gateway) server for servers at ProtecTIER version 3.1.8 or higher
Upgrade ProtecTIER Manager to version 3.3.x, if necessary. Upgrading ProtecTIER Manager on the TS7650G (Gateway)
Upgrade ProtecTIER 3.1.8 or higher to version 3.3.x using ProtecTIER Manager. Follow the same instructions as described in Upgrading the ProtecTIER software to 3.4.x from version 3.3.x using ProtecTIER Manager