Upgrading the ProtecTIER software to 3.4.x from version 3.3.x using ProtecTIER Manager
This information helps you use the ProtecTIER® Manager to upgrade ProtecTIER servers to version 3.4.x from version 3.3.x.
Before you begin
About this task
Important Notes:
- Although there are no specific caveats about going from any ProtecTIER version 3.3.x to any ProtecTIER version 3.4.x, the recommendation is that the repository is at ProtecTIER version 3.3.7 and then upgraded to ProtecTIER version 3.4.x.
- ProtecTIER Manager must be at version 3.4.x before this procedure can be used. To determine which version of ProtecTIER Manager is installed, click . For instructions about how to upgrade ProtecTIER Manager see Upgrading ProtecTIER Manager on the TS7650G (Gateway).
- If your ProtecTIER Manager is in a version below 3.4.x and you do not want to upgrade it, you can use the ProtecTIER service menu to run the upgrade. See Upgrading the ProtecTIER software to 3.4.x from version 3.3.x using the ProtecTIER Service Menu.
- If you are upgrading a dual node cluster ProtecTIER configuration, it is recommended that both
nodes are online and active when running the upgrade. Note: If it happens that one of the nodes is offline, complete the upgrade in the online node. Once it finishes and the offline node is recovered, you must perform a special procedure known as single node upgrade, which is only available from the Service Menu.
- During an upgrade, the ProtecTIER server is not available for configurations or operations. The ProtecTIER Manager displays information about the upgrade that you are running.
- If your code upgrade fails, go to Recovering from a failed upgrade.
- The upgrade procedure is not concurrent in a clustered environment. Complete the Red Hat and the ProtecTIER software upgrades on Server A first, then the Red Hat and the ProtecTIER software upgrades on Server B. The software upgrade process includes stopping and restarting services on each node.
- Verify that any attached storage is problem free. If any problems are present, such as failed DDM’s or other errors, you must resolve them before you continue with the ProtecTIER upgrade.
| Tasks | Procedure |
|---|---|
| Check the version of ProtecTIER running on each server to verify that the servers are at ProtecTIER version 3.3.x. ProtecTIER Manager must be at version 3.3.x or higher. | Checking the ProtecTIER version on the TS7650G (Gateway) server for servers at ProtecTIER version 3.1.8 or higher |
| Upgrade ProtecTIER Manager to the latest version 3.4.x if necessary. | Upgrading ProtecTIER Manager on the TS7650G (Gateway) |
| Download the desired ProtecTIER version 3.4.x software package from Fix Central. | See Downloading the ProtecTIER 3.4.x fix pack for the TS7650G (Gateway) for instructions about how to download ProtecTIER software and fixes. |
| Upgrade Red Hat Linux from V5.6 to V5.11 | See Upgrading Red Hat Linux and ProtecTIER version 3.4.x for servers at version 3.3.x |
| Upgrade ProtecTIER 3.3.x to version 3.4.x using ProtecTIER Manager. | Upgrading from ProtecTIER 3.3.x to 3.4.x using ProtecTIER Manager on the TS7650G (Gateway) ProtecTIER servers |