Managing enrollment requests for a device

MaaS360® allows you to enroll devices in your organization from a single unified management solution.

1. From theMaaS360 Portal Home page, select Devices > Enrollments.
   The Enrollments (Add Device Requests) window is displayed.
2. Review the following information:

   Option	Description
   Status	The status of the enrollment request for the device: New: The enrollment request was sent to the device. Failed: An error prevented the request from successfully completing. Complete: The device was enrolled successfully. Pending: The request was sent successfully, but the owner of the device needs to enroll the device.
   Device Name	The registered device name.
   Platform	The platform of the device.
   Request Date	The date that the enrollment request was created.
   Domain	The domain that was provided in the enrollment request.
   Available for	That group that is associated with the enrollment request.
   Email Address	The email address where the enrollment request was sent.
   Policy Set	The policy that went into effect for the device when it was first enrolled.
   Registration Date	The date the device was successfully enrolled.
   Error Information	The reason the enrollment request failed.
   Requested By	The administrator who created the enrollment request.
   Comments	Any comments about the enrollment request, which is viewed only by the administrator.
   Enrollment URL	The URL included in the enrollment request email. The recipient accesses the URL to enroll the device.
   Passcode	The passcode included in the enrollment request email. The user types this passcode to enroll the device.

3. Configure the enrollment settings using the following options:

   Option	Description
   Add Device	Sends an individual enrollment request to a device. For more information, see Adding devices in the MaaS360 Portal.
   iOS	Enrolls multiple devices by using different tools: Apple Configurator: A free macOS tool to configure and deploy iOS devices in the enterprise by using a physical USB connection. For more information about this enrollment method, see Apple Configurator. Apple Device Enrollment Program: A fast streamlined way to deploy your corporate-owned Apple devices. For more information about this enrollment method, see Apple DEP Configuration Guide.
   Android	Android Configurator: A method to enroll many Android devices into MaaS360. For more information about this enrollment method, see Android bulk enrollment. KNOX Mobile Enrollment: A quick and automated method to enroll many corporate-owned Samsung devices. For more information about this enrollment method, see Samsung Knox Mobile Enrollment (KME) program. QR Code for Android for Work Managed Device Provisioning: A method to configure corporate-owned Android devices by scanning a QR code from the Android setup wizard. For more information about this enrollment method, see QR code. Android Enterprise Zero-Touch Enrollment: A method to deploy corporate-owned Android devices in bulk without having to set up each device manually. For more information about this enrollment method, see Zero-touch.
   Windows	Windows Out-Of-Box Experience: A method that automatically enrolls Windows devices (Windows 10+desktops, tablets, phones) into MaaS360 when a user registers with the Azure Active Directory. For more information about this enrollment method, see Setting up Windows OOBE in the MaaS360 Portal and Microsoft Azure. CMT Co-existence: A method to enroll Microsoft System Center Configuration Manager (SCCM) registered Windows devices (Windows 10+desktops, tablets, phones) to co-exist with the Client Management Tool (CMT) into MaaS360. For more information about this enrollment method, see Managing enrollment requests for a device.
   Others	A method to create enrollment requests in bulk by using a CSV or a TXT file. For more information about this enrollment method, see Bulk device enrollment using a CSV or a TXT file.