Managing contact scoring

Learn to manage your contact scoring model.

What are the basic steps to creating a Scoring Model?
You're now ready to create a scoring model.
How do I manage scoring model alerts?
Learn about managing scoring model alerts.
How do I change the scoring database?
Selecting a different database to be used for scoring requires changes to your organization settings.
Syncing Contacts with CRM (Salesforce)
Enhance Salesforce CRM's lead management capabilities by syncing Acoustic Campaign's lead scoring.
How do I update contact scoring retroactively?
Behaviors such as Opens and Clicks are scored when the scoring model is initially turned on. You can add all 'opens' to your lead score from a particular email.

Parent topic: Contact Scoring